Free PMI Value-Stream-Management Exam Questions

Become PMI Certified with updated Value-Stream-Management exam questions and correct answers

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Total 180 Questions | Updated On: Mar 26, 2025

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Question 1

Sarah, a retail store manager, wants to improve customer satisfaction. What should be included in her improvement backlog for the retail business?

A : Store layout redesign

B : Employee training programs

C : Inventory management optimization

D : Customer loyalty programs

Answer: D

Question 2

Anna, a marketing director in a fast-paced startup, is leading a team through a major rebranding effort. What leadership skill is essential for successfully navigating this transition?

A : Technical expertise

B : Conflict resolution skills

C : Visionary leadership

D : Micro-management

Answer: C

Question 3

Alex, a project manager in the IT industry, wants to streamline the software development lifecycle. What is the most appropriate action for Alex to take?

A : Ignoring the current processes and introducing a new project management tool.

B : Introducing new coding practices without assessing the current software development processes.

C : Outsourcing the entire software development process to a third-party vendor.

D : Conducting a Value Stream Mapping (VSM) workshop to analyze the end-to-end software development lifecycle.

Answer: D

Question 4

Olivia, a customer service manager, is examining the idealized value stream in an e-commerce business. What gap might she uncover to improve customer satisfaction and support?

A : Ignoring customer feedback on service quality

B : Isolating customer service processes from order fulfillment

C : Relying solely on automated chatbots for customer support

D : Focusing solely on traditional customer service channels

Answer: B

Question 5

Alex is a project manager in a construction company facing cost overruns in multiple projects. What approach should Alex take to address the root causes of these overruns?

A : Increase the budget for ongoing projects to accommodate overruns.

B : Assign blame to project teams for cost overruns.

C : Ignore the overruns and focus on completing projects quickly.

D : Apply systems thinking to analyze the interconnected factors contributing to cost overruns.

Answer: D

Page: 1 / 36

Total 180 Questions | Updated On: Mar 26, 2025

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