Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Mar 13, 2026

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Question 1

Cloud Kicks (CK) has finished conducting research and has synthesized the findings. CK now plans to collaboratively redesign services with stakeholders to address issues uncovered in the study. Which process should be used?

A : Service-Blueprinting Workshop

B : Management Committee Meeting

C : Pitch Session

D : Service Usability Testing

Answer: A

Question 2

Which two resource of the Salesforce Lightning Design System (SLDS) could be used to make custom application look, act, and sound like Salesforce?
Choose 2 answers

A : Full functional components

B : Blueprints and tokens

C : In-App Guidance

D : Guidelines for voice and tone

Answer: B,D

Question 3

Cloud Kicks wants to drive engagement on its website.
Which two Salesforce features should boost engagement?
Choose 2 answers

A : Einstain Bots

B : Automated Invitations

C : MyTrailhead

D : Salesforce Connect

Answer: A,B

Question 4

When testing for keyboard accessibility, which three of these functionalities should be verified?

A : Keyboard Focus is Visible

B : Actionable items receive focus

C : Nonmodal dialogs can be navigated

D : Interactive elements can be navigated

Answer: A,B,D

Question 5

How should you gather feedback on Salesforce?

A : Stop reps in the hallway to see what they think

B : Request that the team email you with any ideas

C : Don't bother. It-s already perfect

D : Create a process that you can easily manage and track, such as a survey

Answer: D

Page: 1 / 70

Total 349 Questions | Updated On: Mar 13, 2026

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