Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Dec 08, 2025

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Question 1

Why is it best practice to prepare select elements of Salesforce Lightning Design System, rather than importing everything into your prototyping tool?

A : It helps you stay efficient, focusing on the assets that are needed for the design.

B : It helps you stay flexible, since you can incorporate custom assets as needed, like logos and color scheme.

C : It helps you with AI-powered design tips and tricks from Einstein.

D : A and B

E : A and C

Answer: D

Question 2

Cloud Kicks wants to create an external facing site where users can:
* Manage and submit cases via the web.
* Browse and search Knowledge Base articles.
* Contact Support via lice chat.
Which cloud should be used to design an appropriate solution for CK's users?

A : Experience Cloud

B : Sales Cloud

C : Marketing Cloud

D : Service Cloud

Answer: A

Question 3

Cloud kicks research team provides its UX Designer with a readout stating the audience for the design solution has a high number of visually impaired people. How should the design be approached?

A : Ensure all text is black to maximize readability.

B : Optimize for color contrast-ratio and screen-reading technology.

C : Ensure Health Insurance Portability and Accountability Act (HIPAA) standards and guidelines are followed.

D : Design a mobile-responsive solution to be used with Mobile Publisher.

Answer: B

Question 4

Which mindset involves being vulnerable, recognizing our mistakes, and repairing our relationships?

A : Empathy

B : Courage

C : Intention

D : Compassion

E : Trust

Answer: B

Question 5

Which two resource of the Salesforce Lightning Design System (SLDS) could be used to make custom application look, act, and sound like Salesforce?
Choose 2 answers

A : Full functional components

B : Blueprints and tokens

C : In-App Guidance

D : Guidelines for voice and tone

Answer: B,D

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Total 349 Questions | Updated On: Dec 08, 2025

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