Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Apr 29, 2026

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Question 1

True or false: qualitative data gives you user feedback on the app's qualities and how users feel about them.

A : True

B : False

Answer: A

Question 2

A UX Designer is working on a series of custom Salesforce components for a new website. In which way could the designer accelerate the visual design process?

A : Use separate stylesheets to make implementation easier.

B : Build a custom layout in Salesforce and export the underlying code.

C : A Leverage the Salesforce Lightning Design System (SLDS) using UI kits or plugins.

Answer: C

Question 3

A UX Designer wants to conduct customer interviews as part of discovery research. Which best practice should be followed while conducting these interviews?

A : Ignore vague or general answers.

B : Engage in a friendly and informal way.

C : Analyze findings in the moment.

Answer: B

Question 4

What should you do after adding a new feature?

A : Contact only the person who suggested that feature

B : Tell your boss

C : Generate excitement by announcing the news, and train users how to use the feature

D : Go on vacation

Answer: C

Question 5

What are examples of how you can measure business performance in Salesforce?

A : Opportunity Win/Loss Ratio

B : Number of active licenses

C : Lead conversion rates

D : A and C

E : B and C

Answer: D

Page: 1 / 70

Total 349 Questions | Updated On: Apr 29, 2026

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