Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Feb 14, 2025

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Question 1

A UX Designer is hired to help create a brand new app for the AppExchange with a human-centered approach. Which strategy will most likely strengthen employee relationships the most?

A : Create a first draft in a design team and then share it for feedback with employees.

B : Send an anonymous survey to collect ideas from across the whole company.

C : Invite employees from different departments and create a journey map together.

Answer: A

Question 2

What two tools should a UX designer use to test that a user without a mouse can navigate and interact with a web page?

A : uch screen emulator

B : yboard

C : reen reader

D : ice dictation

Answer: B,C

Question 3

Cloud kicks research team provides its UX Designer with a readout stating the audience for the design solution has a high number of visually impaired people. How should the design be approached?

A : ure all text is black to maximize readability.

B : timize for color contrast-ratio and screen-reading technology.

C : ure Health Insurance Portability and Accountability Act (HIPAA) standards and guidelines are followed.

D : ign a mobile-responsive solution to be used with Mobile Publisher.

Answer: B

Question 4

A UX Designer determines that the usability of their company's Salesforce org could be improved if there was a tight relationship between the objects Container and Container Bids. For example, Container Bids should be deleted automatically whenever its associated Container is deleted. Which type of relationship should be used to optimize the link between Container and Container Bids?

A : Master-Detail

B : Hierarchical Lookup

C : Many-to-one-Lookup

Answer: A

Question 5

Cloud Kicks wants to create an external facing site where users can:
* Manage and submit cases via the web.
* Browse and search Knowledge Base articles.
* Contact Support via lice chat.
Which cloud should be used to design an appropriate solution for CK's users?

A : perience Cloud

B : les Cloud

C : rketing Cloud

D : rvice Cloud

Answer: D

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Total 349 Questions | Updated On: Feb 14, 2025

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