Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Nov 24, 2025

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Question 1

What is a benefit of using a persona?

A : It represents your inner personality.

B : It creates a relatable connection with your customer.

C : It explains topics from your own viewpoint.

D : It gets your talk track down.

Answer: B

Question 2

A UX Designer wants to use Paths to provide guidance about which activities sales representatives should be

doing at each stage of the opportunity lifecycle.

Which two elements could be used in the Path's Guidance for Success sections?

A : Lightning Component

B : Images and Links

C : Progress Indicator

D : Rich Text

Answer: B,D

Question 3

Cloud Kicks (CK) is going mobile and wants to ensure its Salesforce app aligns with company branding. Which element could be customized in the Salesforce app to match CK's branding?

A : Search bar layout and loading page background

B : Background image and focus link color

C : Brand color and loading page logo

Answer: C

Question 4

Cloud Kicks’ support agents need to interact with customer information stored in several different objects when handling cases submitted from their web form. In which two ways could the agent experience be made more efficient? Choose 2 answers

A : Open links in new windows when agents click on details from case widgets.

B : Use Salesforce Flow to help complete fields required for case closure.

C : Design custom Lightning Web Components for the customer to complete.

D : Complete relevant information about the customer using Lightning Record Pages.

Answer: B,D

Question 5

Which of the following guidelines apply when you're using text on non-solid backgrounds?

A : Gradient backgrounds can only be vertical.

B : Text input must have a minimum 3:1 contrast ratio against the page background.

C : Only heading text may appear on non-solid backgrounds.

D : Always define a backup background color.

E : A, C, and D

Answer: A

Page: 1 / 70

Total 349 Questions | Updated On: Nov 24, 2025

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