Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Feb 10, 2026

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Question 1

Financial advisor should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time.
How should a UX Designer suggest the bank represent its customers within its Salesforce instance?

A : Standard Person Account Object

B : Standard Lead Object

C : Standard Opportunity object.

D : Standard Account object.

Answer: A

Question 2

Which feature is provided in the Salesforce Lightning Design System (SLDS) for designers and developers?

A : A library of Lightning Web Components

B : Semantic and accessible component markup

C : ES6 JavaScript modules and plugins

Answer: B

Question 3

A UX Designer is hired to help create a brand new app for the AppExchange with a human-centered approach. Which strategy will most likely strengthen employee relationships the most?

A : Create a first draft in a design team and then share it for feedback with employees.

B : Send an anonymous survey to collect ideas from across the whole company.

C : Invite employees from different departments and create a journey map together.

Answer: A

Question 4

How can you build quality in?

A : Avoid making our code too simple.

B : Make sure everyone is responsible for quality.

C : Assign the testing role to one person.

D : Split our teams into "engineers" and "quality engineers."

Answer: B

Question 5

Cloud Kicks’ support agents need to interact with customer information stored in several different objects when handling cases submitted from their web form. In which two ways could the agent experience be made more efficient? Choose 2 answers

A : Open links in new windows when agents click on details from case widgets.

B : Use Salesforce Flow to help complete fields required for case closure.

C : Design custom Lightning Web Components for the customer to complete.

D : Complete relevant information about the customer using Lightning Record Pages.

Answer: B,D

Page: 1 / 70

Total 349 Questions | Updated On: Feb 10, 2026

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