Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Jan 14, 2026

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Question 1

Beyond mouse clicks and visual positioning of content on the screen, what should a designer also consider?

A : How a feature is operable with only a keyboard

B : How fast the page will load

C : The proper JavaScript event to listen for keyboard input

D : Users who switch between input modes

E : A and D

Answer: A

Question 2

True or false: qualitative data gives you user feedback on the app's qualities and how users feel about them.

A : True

B : False

Answer: A

Question 3

Cloud Kicks (CK) is going mobile and wants to ensure its Salesforce app aligns with company branding. Which element could be customized in the Salesforce app to match CK's branding?

A : Search bar layout and loading page background

B : Background image and focus link color

C : Brand color and loading page logo

Answer: C

Question 4

When designing a user engagement journey, what's the difference between the message and the purpose?

A : The purpose is what you say to the user; the message is why you say it.

B : The message is what you say to the user; the purpose is why you say it.

C : The message is the tone of the guidance, and the purpose is the business value.

D : The message is a higher priority than purpose.

Answer: B

Question 5

What are examples of how you can measure business performance in Salesforce?

A : Opportunity Win/Loss Ratio

B : Number of active licenses

C : Lead conversion rates

D : A and C

E : B and C

Answer: D

Page: 1 / 70

Total 349 Questions | Updated On: Jan 14, 2026

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