Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Apr 20, 2026

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Question 1

Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction.
Which additional element(s) would be essential?

A : Training and support planning

B : User interface planning

C : Onboarding planning

D : Voice and tone planning

Answer: B

Question 2

A UX Designer needs to restyle a Lightning Experience model to meet brand guidelines.

Which two steps should the designer take?

Choose 2 answers

A : Use design tokens.

B : Configure properties in App Builder.

C : Find the appropriate component blueprint.

D : Use a Lightning flow.

Answer: A,C

Question 3

Why should you create a Minimum Loveable Product (MLP) versus a Maximum Loveable Product?

A : To truly delight your most loyal customers and ensure immediate adoption, versus solving the problems of all your customers, who may take more effort to reach

B : To develop the most loveable marketing tactics and messaging before launching

C : To launch with a Freemium pricing model, then charge for additional features

D : Because your users can't handle the Maximum Love you have to give

Answer: A

Question 4

Users from a small group within a sales teams have complained about an object that is often used only by them that has not been a edit to their lighting app due to small volume of users the administrator is not considering a new app for them
Which two salesforce features should be suggested to improve the end-user experience ?

A : Favorite the often used object

B : add the objects related list to the home page

C : personalized the navigation bar

D : create a custom component on a dashboard

Answer: A,C

Question 5

What is technology adoption?

A : When you introduce a new technology to your company

B : Getting people to use the solution or software that their company has purchased for them

C : Choosing just the right technology solution

D : An impossible task you should avoid

Answer: B

Page: 1 / 70

Total 349 Questions | Updated On: Apr 20, 2026

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