Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Apr 02, 2026

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Question 1

True or false: Recognizing ethical risks during product design, development, and delivery is an important step in an Ethics by Design approach.

A : True

B : False

Answer: A

Question 2

Cloud Kicks (CK) has finished conducting research and has synthesized the findings. CK now plans to collaboratively redesign services with stakeholders to address issues uncovered in the study. Which process should be used?

A : Service-Blueprinting Workshop

B : Management Committee Meeting

C : Pitch Session

D : Service Usability Testing

Answer: A

Question 3

Why should you create a Minimum Loveable Product (MLP) versus a Maximum Loveable Product?

A : To truly delight your most loyal customers and ensure immediate adoption, versus solving the problems of all your customers, who may take more effort to reach

B : To develop the most loveable marketing tactics and messaging before launching

C : To launch with a Freemium pricing model, then charge for additional features

D : Because your users can't handle the Maximum Love you have to give

Answer: A

Question 4

Salesforce is the _______ of your demo story.

A : Hero

B : Challenge

C : Helper

D : Victory

Answer: C

Question 5

Which of the following guidelines apply when you're using text on non-solid backgrounds?

A : Gradient backgrounds can only be vertical.

B : Text input must have a minimum 3:1 contrast ratio against the page background.

C : Only heading text may appear on non-solid backgrounds.

D : Always define a backup background color.

E : A, C, and D

Answer: A

Page: 1 / 70

Total 349 Questions | Updated On: Apr 02, 2026

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