Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Feb 10, 2026
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Question 1

A UX Designer is asked to design a new application built on Salesforce.
What should be their first step?


Answer: C
Question 2

True or false: qualitative data gives you user feedback on the app's qualities and how users feel about them.


Answer: A
Question 3

Cloud Kicks’ support agents need to interact with customer information stored in several different objects when handling cases submitted from their web form. In which two ways could the agent experience be made more efficient? Choose 2 answers


Answer: B,D
Question 4

Cloud Kicks wants to create an external facing site where users can:
* Manage and submit cases via the web.
* Browse and search Knowledge Base articles.
* Contact Support via lice chat.
Which cloud should be used to design an appropriate solution for CK's users?


Answer: A
Question 5

Which of the following guidelines apply when you're using text on non-solid backgrounds?


Answer: A
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Total 349 Questions | Updated On: Feb 10, 2026
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