Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Nov 24, 2025

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Question 1

Why should your company focus on improving its adoption rate?

A : Improving adoption rates protects your reputation because you recommended Salesforce

B : Because sales reps need another way to use their time

C : Because high adoption leads to high ROI

D : So Salesforce can have more users

Answer: C

Question 2

True or false: Recognizing ethical risks during product design, development, and delivery is an important step in an Ethics by Design approach.

A : True

B : False

Answer: A

Question 3

What are two benefits of inclusive design? Choose 2 answers

A : Removing the need for 508 compliance

B : Extending access to more users

C : Reducing friction for users in achieving their goals

D : Tailoring a solution to one type of user

Answer: B,C

Question 4

Why should you create a Minimum Loveable Product (MLP) versus a Maximum Loveable Product?

A : To truly delight your most loyal customers and ensure immediate adoption, versus solving the problems of all your customers, who may take more effort to reach

B : To develop the most loveable marketing tactics and messaging before launching

C : To launch with a Freemium pricing model, then charge for additional features

D : Because your users can't handle the Maximum Love you have to give

Answer: A

Question 5

Which mindset involves being vulnerable, recognizing our mistakes, and repairing our relationships?

A : Empathy

B : Courage

C : Intention

D : Compassion

E : Trust

Answer: B

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Total 349 Questions | Updated On: Nov 24, 2025

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