Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Feb 18, 2026

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Question 1

True or false: qualitative data gives you user feedback on the app's qualities and how users feel about them.

A : True

B : False

Answer: A

Question 2

A UX Designer is hired to help create a brand new app for the AppExchange with a human-centered approach. Which strategy will most likely strengthen employee relationships the most?

A : Create a first draft in a design team and then share it for feedback with employees.

B : Send an anonymous survey to collect ideas from across the whole company.

C : Invite employees from different departments and create a journey map together.

Answer: A

Question 3

A UX Designer at Cloud Kicks is planning out the company's website redesign using Experience Cloud and

will help guide discovery.

Which three outputs of the discovery process should be prepare

Choose 3 answers

A : User Personas

B : Journey Maps

C : interactive Prototypes

D : High-Level Wireframes

E : High-Fidelity Mock-ups

Answer: A,B,D

Question 4

Which of the following are ethical differentiators?

A : A focus on building trusted AI

B : Regular lunch-and-learns on ways to incorporate corporate social responsibility

C : Responsible tech development during times of crisis

D : A and B

E : A and C

Answer: A

Question 5

Why should you create a Minimum Loveable Product (MLP) versus a Maximum Loveable Product?

A : To truly delight your most loyal customers and ensure immediate adoption, versus solving the problems of all your customers, who may take more effort to reach

B : To develop the most loveable marketing tactics and messaging before launching

C : To launch with a Freemium pricing model, then charge for additional features

D : Because your users can't handle the Maximum Love you have to give

Answer: A

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Total 349 Questions | Updated On: Feb 18, 2026

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