Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

Page: 1 / 70

Total 349 Questions | Updated On: Apr 02, 2026

Add To Cart

Question 1

Cloud Kicks (CK) has already identified its user personas. The UX Designer wants to synthesize what CK

knows about the users so that a shared understanding is created with the rest of the organization.

Which tool should be used to share this insight?

A : A/B Testing

B : Full Recorded Interviews

C : Empathy Map

D : Heuristic Review

Answer: C

Question 2

Why should your company focus on improving its adoption rate?

A : Improving adoption rates protects your reputation because you recommended Salesforce

B : Because sales reps need another way to use their time

C : Because high adoption leads to high ROI

D : So Salesforce can have more users

Answer: C

Question 3

Why is it best practice to prepare select elements of Salesforce Lightning Design System, rather than importing everything into your prototyping tool?

A : It helps you stay efficient, focusing on the assets that are needed for the design.

B : It helps you stay flexible, since you can incorporate custom assets as needed, like logos and color scheme.

C : It helps you with AI-powered design tips and tricks from Einstein.

D : A and B

E : A and C

Answer: D

Question 4

Cloud kicks has identified that its users are having difficulty figuring out where to look on a web page due to the number of design elements.
Which three considerations should be made to improve the visual hierarchy of the page?
Choose 3 answers

A : Grouping proximity and common regions

B : Scale using relative size to signal importance

C : Continuity keep all typeface the same size

D : Proportion, keep all element a similar size

E : Color and contract, saturation between the elements

Answer: A,B,E

Question 5

What is technology adoption?

A : When you introduce a new technology to your company

B : Getting people to use the solution or software that their company has purchased for them

C : Choosing just the right technology solution

D : An impossible task you should avoid

Answer: B

Page: 1 / 70

Total 349 Questions | Updated On: Apr 02, 2026

Add To Cart