Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Mar 13, 2026

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Question 1

Which two consideration should be made when conducting a Consequence Scanning workshop?
Choose 2 answers

A : Consider design ramifications to prevent misuse and protect communities.

B : Prioritize marketing opportunities when designing features of a product.

C : Bring together a cross-function group with varied experiences.

D : Examine a product for potential inclusivity after it has been built

Answer: A,C

Question 2

Why should you create a Minimum Loveable Product (MLP) versus a Maximum Loveable Product?

A : To truly delight your most loyal customers and ensure immediate adoption, versus solving the problems of all your customers, who may take more effort to reach

B : To develop the most loveable marketing tactics and messaging before launching

C : To launch with a Freemium pricing model, then charge for additional features

D : Because your users can't handle the Maximum Love you have to give

Answer: A

Question 3

A UX Designer wants to conduct customer interviews as part of discovery research. Which best practice should be followed while conducting these interviews?

A : Ignore vague or general answers.

B : Engage in a friendly and informal way.

C : Analyze findings in the moment.

Answer: B

Question 4

Which of the following are ethical differentiators?

A : A focus on building trusted AI

B : Regular lunch-and-learns on ways to incorporate corporate social responsibility

C : Responsible tech development during times of crisis

D : A and B

E : A and C

Answer: A

Question 5

What are examples of how you can measure business performance in Salesforce?

A : Opportunity Win/Loss Ratio

B : Number of active licenses

C : Lead conversion rates

D : A and C

E : B and C

Answer: D

Page: 1 / 70

Total 349 Questions | Updated On: Mar 13, 2026

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