Free Salesforce User-Experience-Designer Exam Questions

Question 1

A UX Designer determines that the usability of their company's Salesforce org could be improved if there was a tight relationship between the objects Container and Container Bids. For example, Container Bids should be deleted automatically whenever its associated Container is deleted. Which type of relationship should be used to optimize the link between Container and Container Bids?

A : Master-Detail

B : Hierarchical Lookup

C : Many-to-one-Lookup

Answer: A

Question 2

A UX Designer is working on a series of custom Salesforce components for a new website. In which way could the designer accelerate the visual design process?

A : Use separate stylesheets to make implementation easier.

B : Build a custom layout in Salesforce and export the underlying code.

C : A Leverage the Salesforce Lightning Design System (SLDS) using UI kits or plugins.

Answer: C

Question 3

A UX Designer determines that the usability of their company's Salesforce org could be improved if there was a tight relationship between the objects Container and Container Bids. For example, Container Bids should be deleted automatically whenever its associated Container is deleted. Which type of relationship should be used to optimize the link between Container and Container Bids?

A : Master-Detail

B : Hierarchical Lookup

C : Many-to-one-Lookup

Answer: A

Question 4

Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access to sales reps on the same team, owner ship-based sharing rules were created for each team.
What is the side effect of this approach?

A : l sales reps will have Read access to Accounts for all Opportunities.

B : les Reps on the same team will have Edit access to the Accounts for Opportunities owned by then team members.

C : les reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.

D : l sales reps will have Read access to all Accounts.

Answer: C

Question 5

A UX Designer is hired to help create a brand new app for the AppExchange with a human-centered approach. Which strategy will most likely strengthen employee relationships the most?

A : Create a first draft in a design team and then share it for feedback with employees.

B : Send an anonymous survey to collect ideas from across the whole company.

C : Invite employees from different departments and create a journey map together.

Answer: A