Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Feb 10, 2026

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Question 1

A UX Designer is asked to design a new application built on Salesforce.
What should be their first step?

A : Create branding sets for each audience using Experience Builder.

B : Find and review relevant AppExchange packages.

C : Become familiar with the Salesforce Lightning Design System (SLDS) component blueprints.

D : Design a series of custom web component for the app.

Answer: C

Question 2

True or false: qualitative data gives you user feedback on the app's qualities and how users feel about them.

A : True

B : False

Answer: A

Question 3

Cloud Kicks’ support agents need to interact with customer information stored in several different objects when handling cases submitted from their web form. In which two ways could the agent experience be made more efficient? Choose 2 answers

A : Open links in new windows when agents click on details from case widgets.

B : Use Salesforce Flow to help complete fields required for case closure.

C : Design custom Lightning Web Components for the customer to complete.

D : Complete relevant information about the customer using Lightning Record Pages.

Answer: B,D

Question 4

Cloud Kicks wants to create an external facing site where users can:
* Manage and submit cases via the web.
* Browse and search Knowledge Base articles.
* Contact Support via lice chat.
Which cloud should be used to design an appropriate solution for CK's users?

A : Experience Cloud

B : Sales Cloud

C : Marketing Cloud

D : Service Cloud

Answer: A

Question 5

Which of the following guidelines apply when you're using text on non-solid backgrounds?

A : Gradient backgrounds can only be vertical.

B : Text input must have a minimum 3:1 contrast ratio against the page background.

C : Only heading text may appear on non-solid backgrounds.

D : Always define a backup background color.

E : A, C, and D

Answer: A

Page: 1 / 70

Total 349 Questions | Updated On: Feb 10, 2026

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