Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Feb 18, 2026

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Question 1

Cloud Kicks (UC) has begun a new project to update its Experience Cloud site. CK know the interface needs improvement and wants its Designer to conduct an independent audit of its current website.
Which activity should the designer perform?

A : Card Sorting

B : Task Analysis

C : Prototype testing

D : Expert Review

Answer: D

Question 2

When capturing and clustering your notes always __________

A : Capture and cluster alone first, then present to your colleagues for validation

B : Look for data that confirms or upsets your existing hypotheses

C : Enlist the help of your interviewees in the process

D : Sort and discard anything that isn't immediately useful

Answer: B

Question 3

A UX Designer at Cloud Kicks is planning out the company's website redesign using Experience Cloud and

will help guide discovery.

Which three outputs of the discovery process should be prepare

Choose 3 answers

A : User Personas

B : Journey Maps

C : interactive Prototypes

D : High-Level Wireframes

E : High-Fidelity Mock-ups

Answer: A,B,D

Question 4

Why should your company focus on improving its adoption rate?

A : Improving adoption rates protects your reputation because you recommended Salesforce

B : Because sales reps need another way to use their time

C : Because high adoption leads to high ROI

D : So Salesforce can have more users

Answer: C

Question 5

Users from a small group within a sales teams have complained about an object that is often used only by them that has not been a edit to their lighting app due to small volume of users the administrator is not considering a new app for them
Which two salesforce features should be suggested to improve the end-user experience ?

A : Favorite the often used object

B : add the objects related list to the home page

C : personalized the navigation bar

D : create a custom component on a dashboard

Answer: A,C

Page: 1 / 70

Total 349 Questions | Updated On: Feb 18, 2026

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