Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Feb 18, 2026

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Question 1

When testing for keyboard accessibility, which three of these functionalities should be verified?

A : Keyboard Focus is Visible

B : Actionable items receive focus

C : Nonmodal dialogs can be navigated

D : Interactive elements can be navigated

Answer: A,B,D

Question 2

Cloud Kicks (CK) has finished conducting research and has synthesized the findings. CK now plans to collaboratively redesign services with stakeholders to address issues uncovered in the study. Which process should be used?

A : Service-Blueprinting Workshop

B : Management Committee Meeting

C : Pitch Session

D : Service Usability Testing

Answer: A

Question 3

What is a characteristic of acceptance criteria?

A : Limited to three testing statements.

B : Answered with only a true or false.

C : Listed from easiest to hardest.

D : Only written in negative phrasing.

Answer: B

Question 4

How can you build quality in?

A : Avoid making our code too simple.

B : Make sure everyone is responsible for quality.

C : Assign the testing role to one person.

D : Split our teams into "engineers" and "quality engineers."

Answer: B

Question 5

Financial advisor should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time.
How should a UX Designer suggest the bank represent its customers within its Salesforce instance?

A : Standard Person Account Object

B : Standard Lead Object

C : Standard Opportunity object.

D : Standard Account object.

Answer: A

Page: 1 / 70

Total 349 Questions | Updated On: Feb 18, 2026

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