Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Mar 13, 2026

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Question 1

What two tools should a UX designer use to test that a user without a mouse can navigate and interact with a web page?

A : Touch screen emulator

B : Keyboard

C : Screen reader

D : Voice dictation

Answer: B,C

Question 2

Salesforce is the _______ of your demo story.

A : Hero

B : Challenge

C : Helper

D : Victory

Answer: C

Question 3

What is a benefit of using a persona?

A : It represents your inner personality.

B : It creates a relatable connection with your customer.

C : It explains topics from your own viewpoint.

D : It gets your talk track down.

Answer: B

Question 4

Which mindset involves being vulnerable, recognizing our mistakes, and repairing our relationships?

A : Empathy

B : Courage

C : Intention

D : Compassion

E : Trust

Answer: B

Question 5

Why is it best practice to prepare select elements of Salesforce Lightning Design System, rather than importing everything into your prototyping tool?

A : It helps you stay efficient, focusing on the assets that are needed for the design.

B : It helps you stay flexible, since you can incorporate custom assets as needed, like logos and color scheme.

C : It helps you with AI-powered design tips and tricks from Einstein.

D : A and B

E : A and C

Answer: D

Page: 1 / 70

Total 349 Questions | Updated On: Mar 13, 2026

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