Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Mar 08, 2026

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Question 1

Which mindset involves being vulnerable, recognizing our mistakes, and repairing our relationships?

A : Empathy

B : Courage

C : Intention

D : Compassion

E : Trust

Answer: B

Question 2

Which two consideration should be made when conducting a Consequence Scanning workshop?
Choose 2 answers

A : Consider design ramifications to prevent misuse and protect communities.

B : Prioritize marketing opportunities when designing features of a product.

C : Bring together a cross-function group with varied experiences.

D : Examine a product for potential inclusivity after it has been built

Answer: A,C

Question 3

Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access to sales reps on the same team, owner ship-based sharing rules were created for each team.
What is the side effect of this approach?

A : All sales reps will have Read access to Accounts for all Opportunities.

B : Sales Reps on the same team will have Edit access to the Accounts for Opportunities owned by then team members.

C : Sales reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.

D : All sales reps will have Read access to all Accounts.

Answer: C

Question 4

What is a benefit of using a persona?

A : It represents your inner personality.

B : It creates a relatable connection with your customer.

C : It explains topics from your own viewpoint.

D : It gets your talk track down.

Answer: B

Question 5

True or false: qualitative data gives you user feedback on the app's qualities and how users feel about them.

A : True

B : False

Answer: A

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Total 349 Questions | Updated On: Mar 08, 2026

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