Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Apr 29, 2026

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Question 1

True or false: Recognizing ethical risks during product design, development, and delivery is an important step in an Ethics by Design approach.

A : True

B : False

Answer: A

Question 2

A UX Designer needs to restyle a Lightning Experience model to meet brand guidelines.

Which two steps should the designer take?

Choose 2 answers

A : Use design tokens.

B : Configure properties in App Builder.

C : Find the appropriate component blueprint.

D : Use a Lightning flow.

Answer: A,C

Question 3

Cloud Kicks is launching a new Salesforce org and wants to test its levels of accessibility, including keyboard navigation. Which detail could be verified by testing keyboard navigation for accessibility?

A : Tabbing order is logical.

B : Keyboard actions provide audio feedback.

C : Actionable items are highlighted in a specific color.

Answer: A

Question 4

Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction.
Which additional element(s) would be essential?

A : Training and support planning

B : User interface planning

C : Onboarding planning

D : Voice and tone planning

Answer: B

Question 5

What is a benefit of using a persona?

A : It represents your inner personality.

B : It creates a relatable connection with your customer.

C : It explains topics from your own viewpoint.

D : It gets your talk track down.

Answer: B

Page: 1 / 70

Total 349 Questions | Updated On: Apr 29, 2026

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