Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Apr 14, 2026

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Question 1

Which two consideration should be made when conducting a Consequence Scanning workshop?
Choose 2 answers

A : Consider design ramifications to prevent misuse and protect communities.

B : Prioritize marketing opportunities when designing features of a product.

C : Bring together a cross-function group with varied experiences.

D : Examine a product for potential inclusivity after it has been built

Answer: A,C

Question 2

A UX Designer wants to plan and communicate the intended page layouts of a community portal. Which tool should they use?

A : Journey Mapping

B : Wireframes

C : Personas

D : Process Flows

Answer: B

Question 3

Cloud Kicks (CK) is going mobile and wants to ensure its Salesforce app aligns with company branding. Which element could be customized in the Salesforce app to match CK's branding?

A : Search bar layout and loading page background

B : Background image and focus link color

C : Brand color and loading page logo

Answer: C

Question 4

Cloud Kicks’ support agents need to interact with customer information stored in several different objects when handling cases submitted from their web form. In which two ways could the agent experience be made more efficient? Choose 2 answers

A : Open links in new windows when agents click on details from case widgets.

B : Use Salesforce Flow to help complete fields required for case closure.

C : Design custom Lightning Web Components for the customer to complete.

D : Complete relevant information about the customer using Lightning Record Pages.

Answer: B,D

Question 5

Cloud kicks has identified that its users are having difficulty figuring out where to look on a web page due to the number of design elements.
Which three considerations should be made to improve the visual hierarchy of the page?
Choose 3 answers

A : Grouping proximity and common regions

B : Scale using relative size to signal importance

C : Continuity keep all typeface the same size

D : Proportion, keep all element a similar size

E : Color and contract, saturation between the elements

Answer: A,B,E

Page: 1 / 70

Total 349 Questions | Updated On: Apr 14, 2026

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