Free Salesforce User-Experience-Designer Exam Questions

Become Salesforce Certified with updated User-Experience-Designer exam questions and correct answers

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Total 349 Questions | Updated On: Feb 18, 2026

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Question 1

Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access to sales reps on the same team, owner ship-based sharing rules were created for each team.
What is the side effect of this approach?

A : All sales reps will have Read access to Accounts for all Opportunities.

B : Sales Reps on the same team will have Edit access to the Accounts for Opportunities owned by then team members.

C : Sales reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.

D : All sales reps will have Read access to all Accounts.

Answer: C

Question 2

A UX Designer wants to conduct customer interviews as part of discovery research. Which best practice should be followed while conducting these interviews?

A : Ignore vague or general answers.

B : Engage in a friendly and informal way.

C : Analyze findings in the moment.

Answer: B

Question 3

How should you gather feedback on Salesforce?

A : Stop reps in the hallway to see what they think

B : Request that the team email you with any ideas

C : Don't bother. It-s already perfect

D : Create a process that you can easily manage and track, such as a survey

Answer: D

Question 4

A UX Designer determines that the usability of their company's Salesforce org could be improved if there was a tight relationship between the objects Container and Container Bids. For example, Container Bids should be deleted automatically whenever its associated Container is deleted. Which type of relationship should be used to optimize the link between Container and Container Bids?

A : Master-Detail

B : Hierarchical Lookup

C : Many-to-one-Lookup

Answer: A

Question 5

A successful inclusive designer practices skills such as?

A : Identifying ability biases and mismatched interactions between people and the world.

B : Creating a diversity of ways to participate in an experience.

C : Designing the best way to use a product.

D : A and B

E : A and C

Answer: D

Page: 1 / 70

Total 349 Questions | Updated On: Feb 18, 2026

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