Free Salesforce Salesforce-Sales-Representative Exam Questions

Become Salesforce Certified with updated Salesforce-Sales-Representative exam questions and correct answers

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Total 128 Questions | Updated On: Mar 28, 2025

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Question 1

How should a sales representative reinforce elements of the value proposition for the customer?

A : are case studies and customer testimonials.

B : ovide sales collateral and benefits.

C : dress potential pitfalls of the solution.

Answer: A

Question 2

A sales representative conducts research with their customer and gains insights for developing a value proposition to solve their customer's challenges. How should the sales rep introduce their value proposition to their customer?

A : Collaborate internally to iterate on the value proposition for the customer.

B : Unveil the value proposition to the customer after it is finalized.

C : Make a draft of the value proposition and seek customer feedback.

Answer: C

Question 3

Leadership at Universal Containers is pressuring sales representatives to maintain a healthy pipeline, Which best practice can the sales reps use to satisfy management?

A : ly on marketing to identify and qualify inbound deals.

B : ep dead deals open and move the next touchpoint dates forward.

C : utinely scrub pipeline records and consistently disposition deals.

Answer: C

Question 4

A customer experiences issues with a product after the sale is complete. The sales representative and service team were not able to resolve the issue. What is the best course of action in this scenario?

A : Acknowledge the issue and explain to the customer that service is responsible for fixing it.

B : Escalate the issue to higher-level stakeholders and work collaboratively to find a solution.

C : Highlight that all procedural processes have been completed and there is nothing more they can do until more details are known.

Answer: B

Question 5

A sales team knows the importance of building an accurate forecast. Which foundational priority should be in place to help ensure data quality across teams?

A : llaboration

B : peline visibility

C : les process

Answer: C

Page: 1 / 26

Total 128 Questions | Updated On: Mar 28, 2025

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