Free Salesforce Salesforce-Sales-Representative Exam Questions

A sales representative is having a difficult conversation with a customer who is delaying making a decision to move forward without providing much detail. What should the sales rep do to uncover why the customer is delaying the decision? 

A sales representative is strategizing on how to most effectively communicate with a key prospect. Which approach should they take?

A sales representative is aware of an upcoming end-of-contract period for a key customer. How should the sales rep adapt their sales activities to address this change? 

A sales representative has a list of prospects to cold call but is unsure whether the task is beneficial. After a discussion with their mentor, the sales rep has the information they need and is ready to get started. What is one benefit of cold calling?

A sales representative delivers a proposal and is checking in with the prospect on the perceived value and alignment. At which stage are they in the sales process?