Free Salesforce Salesforce-Sales-Representative Exam Questions

Become Salesforce Certified with updated Salesforce-Sales-Representative exam questions and correct answers

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Total 128 Questions | Updated On: Feb 13, 2025

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Question 1

A sales representative has a list of prospects to cold call but is unsure whether the task is beneficial. After a discussion with their mentor, the sales rep has the information they need and is ready to get started. What is one benefit of cold calling?

A : Key decision makers usually respond more readily to phone calls.

B : Phone calls provide immediate feedback whether the lead is worth pursuing.

C : Phone calls are a quicker and more scalable method of contact.

Answer: B

Question 2

A sales representative works at a heavily siloed company and is unable to gather insights for renewals. How should the sales rep improve data integrity in the pipeline working across silos?

A : Offer customer discounts to expedite the sale.

B : Log in as the customer to review their data.

C : Collaborate with other customer-facing teams.

Answer: C

Question 3

A sales representative is strategizing on how to most effectively communicate with a key prospect. Which approach should they take?

A : peat key messaging to make sure it lands with the prospect.

B : nd emails to the prospect less frequently.

C : ovide unique selling points to the prospect that add value each time.

Answer: C

Question 4

What are the four elements of emotional intelligence?

A : an, engage, execute, and close

B : cover, define, design, and de

C : lf-awareness, self-management, empathy, and skilled relationships

Answer: C

Question 5

A sales representative is aware of an upcoming end-of-contract period for a key customer. How should the sales rep adapt their sales activities to address this change?

A : it for the contract to expire before engaging with the customer.

B : cus on finding new customers to replace the potentially last contract.

C : oactively engage with the customer to renew or expand the contract.

Answer: C

Page: 1 / 26

Total 128 Questions | Updated On: Feb 13, 2025

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