Free SHRM SHRM-SCP Exam Questions

Become SHRM Certified with updated SHRM-SCP exam questions and correct answers

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Total 548 Questions | Updated On: Mar 13, 2022

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Question 1

In a medium-sized organization, HR is responsible for the creation of training for all new hires. Surveys indicate that employees that have gone through recently developed training programs felt as though the training was not impactful and did not help them prepare for their new position. They felt that the training was unfocused and poorly presented by the instructor. Which best describes how HR should attempt to ensure that new training is useful to new hires?

A : rap the current programs and begin with an entirely new set of training, developed by the ADDIE process.

B : oid hiring candidates who have bad experiences with previous learning programs, so no one has any bias against the current programs.

C : nduct pilot programs, so that feedback can be gathered and presentations can be refined before officially launching the program.

D : re new facilitators with experience presenting programs to large groups of highly skilled, experienced individuals.

Answer: C

Question 2

Which strategy is most effective in motivating individual employee performance?

A : Moving employees off tasks to new assignments

B : Keeping employees intermittently updated

C : Discussing the importance of the work being done

D : Changing the performance goals regularly

Answer: C

Question 3

How should an HR director create a workforce plan to manage headcount?

A : Facilitate the information-gathering process to determine talent inventory.

B : Identify talent gaps as a result of necessary skillset changes.

C : Modify the hiring plan based on attrition.

D : Determine the competencies needed for current open positions.

Answer: A

Question 4

A biotech seed company has grown by acquiring smaller brands to become the largest firm in the country offering genetically modified grains. The company is now composed of a national brand and 12 regional brands. Over the past five years, the company has invested a large portion of its profits in new research. To recoup its investment, company executives have established steep sales revenue and operating profit goals to support aggressive earnings forecasts. Although revenue has increased consistently for the last five years, neither sales nor profits are meeting expectations to sustain new product research. Tensions are high, because the brands were competitors prior to being acquired and employees are fiercely loyal. In addition, the aggressive sales goals have led to increased complaints of ethics violations by the sales staff. Company executives task the VP of HR with leading a project to redesign the sales incentive plan to increase market share, customer loyalty, and internal collaboration between the different brands. The project team consists of senior sales executives, HR business partners, and business and financial analysts from the national and regional brands.

Which action should the VP of HR recommend to the project team as a starting point for aligning the sales incentive plan with employee behaviors?

A : Interview a sampling of sales personnel who work in the most successful brands.

B : alyze the relationship between sales incentive plan payouts and business results.

C : view best practice reports from leading compensation associations that relate to the industry.

D : earch the sales behaviors that are the most widely used by competitors.

Answer: B

Question 5

A recent company survey shows that 70% of employees report not having mastered the skills needed to do their jobs. Which approach to learning and development should the HR director implement to best help employees master the missing skills?

A : Gamify professional development opportunities.

B : Offer a diverse catalog of micro-courses.

C : Apply the forgetting curve.

D : Use pre- and post-training surveys.

Answer: B

Page: 1 / 110

Total 548 Questions | Updated On: Mar 13, 2022

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