Free Pegasystems PEGAPCSA87V1 Exam Questions

Become Pegasystems Certified with updated PEGAPCSA87V1 exam questions and correct answers

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Total 255 Questions | Updated On: Feb 18, 2025

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Question 1

You are configuring routing for a customer warranty service request. All warranty

servicerequests are routed to the warranty resolution group except for warranty service requests for

betanrelease product that requires review by the vice president of service. How do you configure assignment

routing to review warranty service requests?

A : ute the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.

B : ute the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.

C : ute the assignment to the skilled group for the beta release when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

D : ute the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

Answer: D

Question 2

Which source do you select for a data page that contains the details of single record for a data type?

A : port definition

B : ta transform

C : nnector

D : okup

Answer: D

Question 3

Which requirement demonstrates the need configure correspondance?

A : one a customer for additional information about the case

B : worker receives a mobile push notification to approve an insurance claim

C : ign a new insurance claim to a case worker to process

D : ail the case worker when the insurance claim is routed to their worklist

Answer: D

Question 4

A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date. A manager requests that the report show only those customers who meet the following conditions: - The customer is on a monthly billing cycle - The credit card is either MoreCash or Vista - The credit card expires within 60 days Which set of filtering conditions returns a report with the desired data?

A : edit Card equals MoreCash AND Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration Date is 60 days greater than today

B : edit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration Date equals next 60 days.

C : edit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle is not quarterly AND Expiration Date is less than 60 days

D : edit Card equals MoreCash or Vista, Billing Cycle equals monthly, and Expiration Date equals next 60 days

Answer: B

Question 5

How do you route an assignment so that any available member of the department can perform the t ask?

A : ute the assignment to a work list.

B : ute the assignment to the admin user I

C : ute the assignment separately to all members.

D : ute the assignment to a work queue.

Answer: D

Page: 1 / 51

Total 255 Questions | Updated On: Feb 18, 2025

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