Free Pegasystems PEGAPCSA87V1 Exam Questions

Become Pegasystems Certified with updated PEGAPCSA87V1 exam questions and correct answers

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Total 255 Questions | Updated On: Nov 13, 2024

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Question 1

A requirement states: A customer can update an address at any point during case processing by performing the

following steps.

1. The customer submits the new address.

2. The application verifies that the address matches postal service requirements.

3. The customer then approves the corrected address. How do you configure this requirement?

A : a case-wide optional action to the workflow for the address submission.

B : a case-wide optional process to the case workflow to perform the address change.

C : an alternate stage to the case life cycle to change the address.

D : a button to each assignment to present the customer with a form to submit a new address.

Answer: B

Question 2

Which three use cases demonstrate the Pega dynamic Ul behavior? (Choose Three)

A : play a message upon form submission that a date field must be in the future.

B : mask a password field when users click an icon.

C : tomatically calculate order total when users change quantities.

D : play partner information fields when a screen loads for married applicants.

E : play a shipping address section when users select the Different than billing address check box.

Answer: A,B,D

Question 3

You are configuring routing for a customer warranty service request. All warranty

servicerequests are routed to the warranty resolution group except for warranty service requests for

betanrelease product that requires review by the vice president of service. How do you configure assignment

routing to review warranty service requests?

A : ute the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.

B : ute the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.

C : ute the assignment to the skilled group for the beta release when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

D : ute the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

Answer: D

Question 4

An online sales application supports both laptop and mobile devices. You are configuring theapplication skin and you notice the responsive layout in the mobile device is not displaying views as stakeholders require. Which two options allow you to resolve this situation without negatively impacting the laptop users? (Choose two.)

A : the same application skin in all portals.

B : date the process to give mobile users a separate portal.

C : not use a skin for the mobile application version.

D : just the responsive behavior in the skin for optimal viewing in the mobile portal.

Answer: A,C

Question 5

Customers can log their own product support requests using an online portal. Once logged in, the portal

displays the list of products purchased by the customer. The customer can initiate one or more support requests

for each product. What is the appropriate scope for a data page that sources the list of products purchased by

the customer?

A : read

B : tem

C : questor

D : de

Answer: C

Page: 1 / 51

Total 255 Questions | Updated On: Nov 13, 2024

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