Free Pegasystems PEGACPSA88V1 Exam Questions

Become Pegasystems Certified with updated PEGACPSA88V1 exam questions and correct answers

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Total 83 Questions | Updated On: Jan 09, 2025

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Question 1

An event center has a case type that allows customers to book a dining room for events. After customers

provide basic information and indicate whether they want catering for the event, the following behavior occurs:

If customers do not ask for catering, they receive a rental rate quote for the dining room.

If customers indicate that they want catering for the event, they must choose a menu before they can

receive a quote.

Which two options do you use to configure the case type to achieve the requested behavior? (Choose two.)

A : Create parallel processes for providing menu preferences and for providing the customer with the rental ratequote.

B : Create a checkbox for customers to indicate whether they want catering for the event. Add a decision shapethat evaluates whether the customer checks the box.

C : Configure the menu preferences and appointment date fields with a visibility condition if the customerselects the catering checkbox.

D : Create a process for customers to indicate menu preferences. Add the process as a case-wide optionalaction.

Answer: B,C

Question 2

You should consider using a field value when the list of allowed values is________________.

A : tly static

B : ree or fewer items

C : dated often

D : ared across all case types

Answer: A

Question 3

A disputed transaction case records account information using a page property. Account information is

recorded at the time the case is created and does not update when the case is further processed. Account

information is stored in an external system and accessed by a data page.

How do you configure the account information page?

A : lect Copy from a data page on the page property.

B : nfigure the page property to refer to a keyed data page.

C : lect Refer to a data page on the page property.

D : Define a reference property that refers to the data page.

Answer: A

Question 4

You are asked to create a visualization that allows managers in the Customer Service division to track the

number and status of Customer Support Request cases submitted over the last 30 days.

What is the process that you follow to create this visualization?

A : en the Channels landing page, and then add a new portal.

B : en the Explore data landing page, and then create a new insight.

C : en the Explore data landing page, and then add a Reporting widget.

D : en the Data landing page, and then create a new insight.

Answer: B

Question 5

Which two statements about Configuration sets are true? (Choose two.)

A : ed if a Dynamic System Setting does not meet the requirements

B : ables the business to control application behavior

C : ed to organize Configuration settings with a common element

D : fined in the Data-Configuration-Setting class

Answer: B,C

Page: 1 / 17

Total 83 Questions | Updated On: Jan 09, 2025

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