Free WGU Organizational-Behaviors-and-Leadership Exam Questions

Become WGU Certified with updated Organizational-Behaviors-and-Leadership exam questions and correct answers

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Total 80 Questions | Updated On: May 31, 2024

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Question 1

What is a purpose of employee performance evaluations? Select one.

A : To evaluate the physiological symptoms of organizational functionality

B : To assess the physiological symptoms of organizational dysfunctionality

C : To measure reliability of an employee's attitude toward customers

D : To serve as criteria against which management validates selection and development programs

Answer: D

Question 2

A company is changing their work organization from employees working individually to the use of teams. What will likely help the company develop team effectiveness? Select one.

A : Avoiding social loafing by making sure all accountability is joint accountability.

B : Ensuring there is zero conflict among team members

C : Utilizing both individual rewards and team rewards

D : Quickly developing team efficacy by assigning only complex and difficult tasks from the beginning

Answer: C

Question 3

A company is changing their work organization from employees working individually to the use of teams. Which reward system could be used to foster long-term team effectiveness? Choose 1 answer

A : Reward system that recognizes only group activity

B : Reward system that rewards only individual performance

C : Reward system that discourages collaboration by individuals

Answer: A

Question 4

To resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk. Which type of conflict resolution technique does this represent? Choose 1 answer

A : Problem solving

B : Authoritative command

C : Altering the human variable

D : Altering the structural variables

Answer: B

Question 5

An employee enjoys having a large span of responsibility and is motivated to do well because of personal feelings. Which kind of reward is this? Choose 1 answer

A : Intrinsic reward

B : Extrinsic reward

C : Affiliation reward

D : Compensatory reward

Answer: A

Page: 1 / 16

Total 80 Questions | Updated On: May 31, 2024

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