Become Salesforce Certified with updated Marketing-Cloud-Account-Engagement-Consultant exam questions and correct answers
"LenoxSoft is releasing a critical system change that requires their customers to take action in order to avoid
service interruption.
How could they communicate this to all Marketing Cloud Account Engagement prospects?
Which two actions could a user take when importing prospects into Marketing Cloud Account Engagement?
Choose 2 answers
LenoxSoft has published a new white paper. When prospects submit a "Request a Download" form, they
should receive this white paper in an email. All prospects who receive the email and view the white paper
should receive an additional +10 points added to their score.
Which sequence of events would meet their goal?
LenoxSoft dispatches service technicians to customer locations when their hardware is malfunctioning. After a
service call, a customer service satisfaction rating is recorded and stored on the Case object in Salesforce. The
LenoxSoft marketing team would like to use a high (>8) rating to classify a prospect as "Satisfied." Satisfied
customers need to be automatically added to a specific engagement program for future up-selling.
What process would accomplish this in Marketing Cloud Account Engagement?
"LenoxSoft's marketing team wants to track which of their white papers converts the most net new leads so
they can write more like it.
What actions should be taken to ensure they can report on the statistics in Salesforce?
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