Free Microsoft MB-240 Exam Questions

Become Microsoft Certified with updated MB-240 exam questions and correct answers

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Total 252 Questions | Updated On: Feb 15, 2025
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Question 1

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are a Dynamics 365 for Field Service system administrator.You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.Solution: 

You implement the following configuration changes:

1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.

2) Assign an Hourly Markup percentage to each Resource Pay Type.

3) Assign Resource Pay Types to the applicable Pay Type.

4) Create Business Closures.

5) Create Bookable Resources with Hourly Rates and Work Hours.Does this meet the goal?


Answer: A
Question 2

A new technician wants to access Microsoft Dynamics 365 Remote Assist from their Dynamics 365 Field Service mobile app, but cannot find the option to launch it.
You need to advise the new technician on the first step they should take.
What should you suggest?


Answer: D
Question 3

You are configuring the schedule board so that dispatchers can:
1. see all resources on the schedule board at once, with no filtering based on resource type, internal and subcontractors.
2. quickly look at the board, and determine who is internal versus external.
You need to ensure dispatchers can see the resource type.
In which two places should you add the Resource Type field? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.


Answer: C,D
Question 4

You are a Dynamics 365 for Field Service Administrator.
You need to add two compressor sub-components to one of the refrigerator customer assets, in the environment and set up the sub-components for the customer asset.
What must you do to properly set up the assets?


Answer: A
Question 5

A customer wants to book a servicing appointment from the Field Service self-scheduling portal.
The customer needs to be able to schedule an appointment with an available technician with the right skillset for the job.
Which two options can be used? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.


Answer: C,D
Page:    1 / 51      
Total 252 Questions | Updated On: Feb 15, 2025
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