Free ISM LEAD Exam Questions

A supply management department has recently received resignations from several important staff members. Exit interviews indicate that the primary reason for the staff members’ departure was frustration over their expertise not being valued. They also viewed their work as repetitive and not an efficient use of their time or effort. Which of the following would be the BEST way for the department manager to improve this situation? 

A firm's human resources (HR) department would like to expand a successful training program butdoes not have funding to do so. The firm's supply manager believes that strategic sourcing of other HR spend categories can reduce costs to provide funding for the training program. Which of the following influencing tactics should the supply manager use FIRST in order to convince HR to employ strategic sourcing? 

Which of the following requires a working knowledge of payback and net present value? 

MNO, Inc. hires a contractor to renovate its office space. The firm pays a deposit for new countertops for the office’s cafeteria, but the contractor states that it will not be able to install the new countertops by the agreed upon date. The space needs to be completed on time for a planned grand opening event. Which of the following is the BEST course of action for MNO to take?

Jones is a highly motivated leader who exceeds all standards for excellence. However, Jones has also been criticized for micro-managing employees, taking over tasks, giving employees little feedback or direction, and cutting comers during busy periods in order to meet production goals. Jones is MOST likely which of the following types of leaders?