ISM LEAD Exam Real Questions

A supply manager recently graduated from college is hired by a manufacturing organization as a buyer of industrial chemicals. The new supply manager has limited knowledge of chemicals and the marketplace. In this situation, which of the following is the FIRST step the supply manager should take? 

A new buyer is hired, and over time the department supervisor notices the buyer's writing style is consistently unprofessional. To improve the buyer's written communications, the supervisor edits several of the buyer's memos, and returns them with a note as an example of how company communications should be written. However, this does not result in any changes in the buyer’s writing style. How should the supervisor rate the "written communication" portion of the buyer's performance review?

A firm's human resources (HR) department would like to expand a successful training program butdoes not have funding to do so. The firm's supply manager believes that strategic sourcing of other HR spend categories can reduce costs to provide funding for the training program. Which of the following influencing tactics should the supply manager use FIRST in order to convince HR to employ strategic sourcing? 

A supply management department has recently received resignations from several important staff members. Exit interviews indicate that the primary reason for the staff members’ departure was frustration over their expertise not being valued. They also viewed their work as repetitive and not an efficient use of their time or effort. Which of the following would be the BEST way for the department manager to improve this situation? 

In which phase of team development do group members challenge each other and compete against one another to assume leadership?