Free CIPS L6M10 Exam Questions

What explains the growing influence of reverse logistics? 

The following five companies are dealing with the challenge of managing a product portfolio, catering to diverse customer segments across international territories. Each company manager is tasked with prioritizing specificfocus areasand allocatingresourcesto overcome challenges. Company A: A grocery store chain frequently offers special promotions and discounts, significantly affecting ordering patterns. Thesevolatile pricesmake it challenging to maintain aconsistent revenue stream. Company B: A growinge-commercebusiness experiencing increasedshipping costsdue to the rapid expansion of product offerings and customer base. To maintain profitability, they need toreduce costs. Company C: Acustom-made furniture manufacturerfacingorder processing delays, leading to longer lead timesandincreased customer complaints. Company D: Amanufacturer of high-demand electronic gadgetsexperiencing demandexceeding supply, requiring order rationing. Customers are frustrated due toerrors in the rationing systemand have attempted togame the system. Company E: Aglobal electronics manufacturerstruggling to manage itscomplex supply chainacross multiple regions. The company needs to leveragetechnologyto improve efficiency and reduce operational costs. Q: For Company E, what recommended action should the company manager take? Answer Options:

ABC Electronics is a company that manufactures and sells electronic devices. They have recently noticed an increasing demand from their customers for more sustainable and environmentally friendly products. Many customers are asking about the company's efforts to reduce electronic waste.

What external stakeholder factor is influencing ABC Electronics' strategy regarding reverse logistics?

Five companies from different industries are participating in a sustainability summit where they discuss and share their approaches to integrating the triple bottom line (TBL), corporate social responsibility (CSR), and green logistics into their business operations. The companies include:

EcoElectronics Inc. - An electronic device manufacturing company with a focus on environmentally friendly products. The company is committed to reducing its carbon footprint by using recycled materials in its products and minimizing electronic waste.

SocialSolutions Ltd. - A consulting firm specializing in social impact initiatives and community development. Their commitment to social impact involves working closely with local communities, implementing initiatives that empower individuals, and fostering sustainable development.

ProfitablePharma Corp. - A pharmaceutical company committed to balancing financial success with social and environmental responsibility. Beyond financial profitability, the company places a high value on moral pharmaceutical practices. This includes ensuring affordable access to medications, minimizing environmental impact in the manufacturing process.

ModernTrans Logistics - A logistics company that specializes in sustainable and eco-friendly carriage solutions. The company invests in a modern and eco-friendly fleet, utilizing alternative fuels and optimizing routes to reduce emissions.

TechInnovate Innovations- A technology company striving to incorporate green practices in their supply chain and operations. Their commitment to incorporating green practices at every stage of production. From sourcing ethically produced raw materials to adopting energy-efficient manufacturing processes, the company is dedicated to minimizing its environmental impact while driving innovation in the technology sector.

You are required, for each company, to align the primary focus area and to recommend the key factor.

Primary focus area

Triple Bottom Line (TBL)

Supply Chain Sustainability

Social Impact

Green Logistics

Environmental Responsibility

Q: What is the primary focus area of TechInnovate Innovations?

Why must organizations consider pressure groups’ influence?