Free Salesforce Integration-Architect Exam Questions

Question 1

An enterprise architect has requested the Salesforce Integration architect to review the following (see diagram & description) and provide recommendations after carefully considering all constraints of the enterprise systems and Salesforce platform limits.

* About 3,000 phone sales agents use a Salesforce Lightning UI concurrently to check eligibility of a customer for a qualifying offer.

* There are multiple eligibility systems that provides this service and are hosted externally. However, their current response times could take up to 90 seconds to process and return (there are discussions to reduce the response times in future, but no commitments are made).

* These eligibility systems can be accessed through APIs orchestrated via ESB (MuleSoft).

* All requests from Salesforce will have to traverse through customer's API Gateway layer and the API Gateway imposes a constraint of timing out requests after 9 seconds.

Which three recommendations should be made?

Choose 3 answers

A : ESB (Mule) with cache/state management to return a requestID (or) response if available from external system.

B : Recommend synchronous Apex call-outs from Lightning UI to External Systems via Mule and implement polling on API gateway timeout.

C : Use Continuation callouts to make the eligibility check request from Salesforce from Lightning UI at page load.

D : When responses are received by Mule, create a Platform Event in Salesforce via Remote-Call-In and use the empAPI in the lightning UI to serve 3,000 concurrent users.

E : Implement a 'Check Update' button that passes a requestID received from ESB (user action needed).

Answer: A,C

Question 2

A company accepts payment requests 24x7. Once they accept a payment request, their

service level agreement (SLA) requires them to make sure each payment request is processed

by their Payment System. They track payment requests using a globally unique identifier created at the Data Entry Point. Their simplified flow is as shown in the diagram.

They encounter intermittent update errors when two or more processes try to update the same Payment Request record at the same time.

Which two recommendations should an integration architect make to improve their SLA and update conflict handling?

Choose 2 answers

A : Middleware should coordinate request delivery and payment processing.

B : Data Entry Point and Middleware should automatically retry requests.

C : Payment System should process a payment request only once.

D : Payment System and Middleware should automatically retry requests.

Answer: A,C

Question 3

A new Salesforce program has the following high level abstract requirement: Business

processes executed on Salesforce require data updates between the internal systems and Salesforce Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program?

Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program?

Choose 3 answers

A : Source and Target system, Directionality, data volume & transformation complexity long with any middleware that can be leveraged.

B : Integration skills, SME availability and Program Governance details.

C : Timing aspects - real-time/near real-time (synchronous or asynchronous), batch; update frequency.

D : Integration Style Process based, Data based, Virtual integration. E Core functional and non functional requirements for User Experience design, Encryption needs, Community, and license choices.

Answer: A,C,D

Question 4

A Salesforce customer is planning to roll out Salesforce for all their Sales and Service staff.

Senior Management has requested that monitoring is to be in pla for Operations to notify any

degradation in Salesforce performance.

How should an integration consultant implement monitoring?

A : Use Salesforce limits API to capture current API usage and configure alerts for monitoring.

B : Use APIEVENT to track all user initiated API calls through SOAP, REST or BULK APIs.

C : Identify critical business processes and establish automation to monitor performance against established benchmarks.

D : Request Salesforce to monitor the Salesforce instance and notify when there is degradation in performance.

Answer: C

Question 5

As an Integration Architect for a global company, you’re in charge of maintaining a critical integration between Salesforce and a third-party customer service platform. During peak usage times, the integration occasionally fails due to timeouts. What is the best error handling and recovery procedure for this situation?

A : Implementing an automatic retry mechanism and adjusting timeout thresholds

B : Ignoring the error, assuming that it will resolve itself during off-peak hours

C : Restarting the customer service platform every time the error occurs

D : Immediately escalating every timeout error to the CIO

Answer: A