Free Salesforce Integration-Architect Exam Questions

Question 1

A customer is evaluating the Platform Events solution and would like help in comparing/contrasting it with Outbound Messaging for real-time/near real-time needs. They expect 3,000 customers to view messages in Salesforce. What should be evaluated and highlighted when deciding between the solutions?

A : In both Platform Events and Outbound Messaging, the event messages are retried by and delivered in sequence, and only once. Salesforce ensures there is no duplicate message delivery.

B : Both Platform Events and Outbound Messaging are highly scalable. However, unlike Outbound Messaging, only Platform Events have Event Delivery and Event Publishing limits to be considered.

C : Message sequence is possible in Outbound Messaging, but not guaranteed with Platform Events. Both offer very high reliability. Fault handling and recovery are fully handled by Salesforce.

Answer: B

Question 2

A customer is evaluating the Platform Events solution and would like help in comparing/contrasting it with Outbound Messaging for real-time/near real-time needs. They expect 3,000 customers to view messages in Salesforce. What should be evaluated and highlighted when deciding between the solutions?

A : In both Platform Events and Outbound Messaging, the event messages are retried by and delivered in sequence, and only once. Salesforce ensures there is no duplicate message delivery.

B : Both Platform Events and Outbound Messaging are highly scalable. However, unlike Outbound Messaging, only Platform Events have Event Delivery and Event Publishing limits to be considered.

C : Message sequence is possible in Outbound Messaging, but not guaranteed with Platform Events. Both offer very high reliability. Fault handling and recovery are fully handled by Salesforce.

Answer: B

Question 3

Your company uses Salesforce for CRM and has recently integrated it with a third-party billing system. One day, the integration fails due to an unexpected server outage in the billing system. As an Integration Architect, what should be your course of action for this failed integration?

A : Immediately terminate the Salesforce integration and switch to another billing system

B : Manually enter all the data from Salesforce to the billing system until the server outage is resolved

C : Rollback any incomplete transactions, log the incident for root cause analysis, notify relevant stakeholders about the outage, and have a recovery plan once the billing system is back online

D : Ignore the issue as it is a server issue from the third-party billing system

Answer: C

Question 4

An enterprise architect has requested the Salesforce Integration architect to review the following (see diagram & description) and provide recommendations after carefully considering all constraints of the enterprise systems and Salesforce platform limits.

* About 3,000 phone sales agents use a Salesforce Lightning UI concurrently to check eligibility of a customer for a qualifying offer.

* There are multiple eligibility systems that provides this service and are hosted externally. However, their current response times could take up to 90 seconds to process and return (there are discussions to reduce the response times in future, but no commitments are made).

* These eligibility systems can be accessed through APIs orchestrated via ESB (MuleSoft).

* All requests from Salesforce will have to traverse through customer's API Gateway layer and the API Gateway imposes a constraint of timing out requests after 9 seconds.

Which three recommendations should be made?

Choose 3 answers

A : ESB (Mule) with cache/state management to return a requestID (or) response if available from external system.

B : Recommend synchronous Apex call-outs from Lightning UI to External Systems via Mule and implement polling on API gateway timeout.

C : Use Continuation callouts to make the eligibility check request from Salesforce from Lightning UI at page load.

D : When responses are received by Mule, create a Platform Event in Salesforce via Remote-Call-In and use the empAPI in the lightning UI to serve 3,000 concurrent users.

E : Implement a 'Check Update' button that passes a requestID received from ESB (user action needed).

Answer: A,C

Question 5

Your company, a retail business, is integrating Salesforce CRM with an external sales tracking system. The data includes customers’ names, customers’ purchase histories, the company’s sales strategy, and the names of products sold. Based on these integration requirements, which of the following correctly classifies the data?

A : Customers' names – Public, Customers' purchase histories – Public, Company-s sales strategy – Public, Names of products sold – Public

B : Customers' names – Confidential, Customers' purchase histories – Confidential, Company-s sales strategy – Secure, Names of products sold – Public

C : Customers' names – Secure, Customers' purchase histories – Secure, Company-s sales strategy – Secure, Names of products sold – Secure

D : Customers' names – Confidential, Customers' purchase histories – Confidential, Company-s sales strategy – Confidential, Names of products sold – Confidential

Answer: B