Free PECB ISO-9001-Lead-Auditor Exam Questions

Question 1

You are carrying out an audit at an organisation seeking certification to ISO 9001 for the first time.The organisation offers health and safety training to customers. Training courses are offered either asopen courses, delivered at a public venue, or online, or as courses that are tailored to meet specificrequirements. The business operates from a single office and those who deliver the training areeither full-time employees or subcontractors.You are interviewing the Training Manager (TM).You: "What quality objectives apply to the training process?"TM: "One of the quality objectives we aim for is a 90% minimum exam pass rate for all open trainingcourses."You: "How do you measure this objective?"The Training Manager shows you a record on her computer and you see the following: .Which two of the following statements are true?

A : You would check the training of personnel

B : You would determine how the exam pass rate figures were analysed

C : You would determine the relative difficulty of each training course by reviewing them

D : You would determine what corrective action was being taken to address the low pass rates.

E : You would raise a nonconformity as a requirement in clause 10.2 has not been fulfilled.

F : You would raise a nonconformity as a requirement in clause 8.7 has not been fulfilled.

Answer: B,D

Question 2

You are carrying out an audit at an organisation seeking certification to ISO 9001 for the first time.The organisation offers health and safety training to customers. Training courses are offered either asopen courses, delivered at a public venue, or online, or as courses that are tailored to meet specificrequirements. The business operates from a single office and those who deliver the training areeither full-time employees or subcontractors.You are interviewing the Training Manager (TM).You: "What quality objectives apply to the training process?"TM: "One of the quality objectives we aim for is a 90% minimum exam pass rate for all open trainingcourses."You: "How do you measure this objective?"The Training Manager shows you a record on her computer and you see the following: .Which two of the following statements are true?

A : You would check the training of personnel

B : You would determine how the exam pass rate figures were analysed

C : You would determine the relative difficulty of each training course by reviewing them

D : You would determine what corrective action was being taken to address the low pass rates.

E : You would raise a nonconformity as a requirement in clause 10.2 has not been fulfilled.

F : You would raise a nonconformity as a requirement in clause 8.7 has not been fulfilled.

Answer: B,D

Question 3

According to ISO 19011, what two activities take place during the conduct of a audit follow-up?

A : Verify the effectiveness of the implemented corrective actions

B : Verify corrections taken to fix the reported non-conformities

C : Verify legal compliance

D : Plan the next audit

E : Determine feasibility of the audit

F : Assign roles and responsibilities of observers

Answer: A,B

Question 4

In the context of a third-party certification audit, it is very important to have effective communication. Which is not the responsibility of the audit team leader?

A : If audit objectives are unattainable, reporting the reasons to the accreditation body

B : Planning formal communication arrangements, so an auditee can communicate with the auditor any time during the audit.

C : Confirming formal communication channels between the audit team and the auditee during the opening meeting.

D : Communicating the progress, any significant findings and any concerns to the auditee and audit client, as appropriate.

Answer: A

Question 5

You are carrying out an audit at an organisation seeking certification to ISO 9001 for the first time.The organisation offers health and safety training to customers. Training courses are offered either asopen courses, delivered at a public venue, or online, or as courses that are tailored to meet specificrequirements. The business operates from a single office and those who deliver the training areeither full-time employees or subcontractors.You are interviewing the Training Manager (TM).You: "What quality objectives apply to the training process?"TM: "One of the quality objectives we aim for is a 90% minimum exam pass rate for all open trainingcourses."You: "How do you measure this objective?"The Training Manager shows you a record on her computer and you see the following: .Which two of the following statements are true?

A : You would check the training of personnel

B : You would determine how the exam pass rate figures were analysed

C : You would determine the relative difficulty of each training course by reviewing them

D : You would determine what corrective action was being taken to address the low pass rates.

E : You would raise a nonconformity as a requirement in clause 10.2 has not been fulfilled.

F : You would raise a nonconformity as a requirement in clause 8.7 has not been fulfilled.

Answer: B,D