Free Salesforce Field-Service-Consultant Exam Questions

Become Salesforce Certified with updated Field-Service-Consultant exam questions and correct answers

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Total 346 Questions | Updated On: Feb 13, 2025
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Question 1

Universal Containers has an initiative to increase customer satisfaction by committing preferred resources to accounts and providing prompt service. Which two Scheduling Policies would assist to meet this initiative? Choose 2 answers


Answer: A,B
Question 2

An extreme whether situation impacts both the volume of work and number of
available resources at universal container
Which approach should a consultant recommend to realign available resources with?
open work?


Answer: B
Question 3

What is the most efficient way for a Consultant to keep Technicians proactively informed about updates to their Service Appointments and Work Orders in the Field Service mobile app?


Answer: B
Question 4

one of the universal container customers allow maintenance only between 12:00
noon to 1:00 pm
On which object should a consultant set operating Hours to meet this requirement?


Answer: D
Question 5

Ursa Major Solar tracks installed products using the Salesforce Asset object. Each individual solar panel is treated separately. To save money on service calls, many times customers will wait to have a technician come onsite until there are multiple panels that need servicing. How should the callout for multiple panels be treated in Salesforce?


Answer: C
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Total 346 Questions | Updated On: Feb 13, 2025
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