Free Salesforce Field-Service-Consultant Exam Questions

Become Salesforce Certified with updated Field-Service-Consultant exam questions and correct answers

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Total 346 Questions | Updated On: Feb 13, 2025

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Question 1

Universal Containers wants Technicians using the Salesforce Field Service mobile app to indicate when Service Appointments are at risk of late completion.

What should a Consultant recommend to meet this requirement?

A : t to the Service Appointment Chatter feed.

B : ange the Status field on the Service Appointment.

C : just the Scheduled End field on the Service Appointment.

D : date the In Jeopardy field on the Service Appointment.

Answer: D

Question 2

Universal container UC has 140 service resources who handle 2400 service

appointment per day

How should UC define the service territories to ensure the high quality of optimization

and dispatcher experience?

A : service territories with fewer than 50 resource

B : service territory with four polygons

C : o service territories that split the service resource evenly

D : ve service territories with fewer than 500 service appointment per day

Answer: A

Question 3

which object can be used to share service appointments with service resource s in field

service lightning?

A : rvice territory member

B : rvice territory

C : rk order

D : er territory

Answer: A

Question 4

Northern Trail Outfitters wants to improve overall responsiveness to customers.

Which Dispatch technique should the Consultant implement to provide the greatest schedule flexibility?

A : able Drip-feed to dispatch the next appointments.

B : uffle daily work manually via the Gantt.

C : verage Resource Schedule Optimization.

D : nfigure the Auto Dispatch scheduled job.

Answer: B

Question 5

How should the Consultant recommend visualizing the highest revenue generating Service Appointments on

the

Gantt?

A : Map Report Layers.

B : lor code using Gantt Palettes.

C : eate a Gantt Action to highlight.

D : the relevant field to the Field Set.

Answer: B

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Total 346 Questions | Updated On: Feb 13, 2025

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