Free Salesforce FSL-201 Exam Questions

Become Salesforce Certified with updated FSL-201 exam questions and correct answers

Page: 1 / 70

Total 346 Questions | Updated On: Mar 27, 2025

Add To Cart

Question 1

Universal containers technicians frequently need to request more parts from

another inventory location when stock runs low.

How can universal container technicians achieve this for each product requested?

A : eate a work order line item and a product request line item.

B : eate a product request and a product request line item.

C : eate a product consumed and a product request line item.

D : eate a shipment and a product request line item.

Answer: B

Question 2

Universal containers (UC) wants to standardize the process that process that agents

use to create and maintain work orders which will help new agents ramp up more

quickly and improve data quality and consistency. UC wants key fields, agent

instructions and best practices displayed at each step of the Service process on the work

order.

What should the consultant implement to meet this requirement?

A : a lightning component to work orders.

B : able path for work orders.

C : able knowledge on work orders.

D : compact layouts to work orders.

Answer: C

Question 3

universal containers need to send the technician into the field to service containers. It takes two technicians with specialized skill to complete the work at same time

How should the consultant make this requirement?

A : eate a work rule with two required skills

B : eate a two-service crew

C : eate a crew with two technicians

D : eate two service appointment

Answer: C

Question 4

Universal Containers wants their Technicians to capture potential up-sell opportunities identified during site visits that will then be addressed by the inside sales team. What Configuration will support this requirement?

A : eate a Service Appointment Quick Action to create a Lead record and add it to the appropriate page layout.

B : eate a Web-to-Lead page that submits to the inside sales team. Add a link to the Case Page Layout.

C : eate a Public Group for the inside sales team, and share Work Orders to the group via Sharing Rules.

D : nfigure a Flow against Cases that auto-creates leads and assigns them to the insides sales team Queue.

Answer: D

Question 5

universal containers operates in a highly regulated industry technician must

conduct quarterly inspections for all customers in their region each inspection should

be completed within a single visit and include all installed assets on site

Which two maintenance plan settings should the consultant recommend?

Choose 2 answers

A : Service appointment generation method - one service appointment per work orderline item

B : rk order generation method - one work order line item per asset

C : rvice appointment generation method - one service appointment per work order

D : rk order generation method - one work order per asset

Answer: B,C

Page: 1 / 70

Total 346 Questions | Updated On: Mar 27, 2025

Add To Cart