Free Salesforce Energy-and-Utilities-Cloud Exam Questions

Become Salesforce Certified with updated Energy-and-Utilities-Cloud exam questions and correct answers

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Total 135 Questions | Updated On: Jan 27, 2025

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Question 1

How does Salesforce Energy and Utilities Cloud support customer engagement?

A : offering real-time market insights to utility companies.

B : integrating with legacy systems for customer engagement.

C : providing personalized and proactive customer experiences through various channels.

D : automating billing and payment processes for customers.

Answer: C

Question 2

What is a standard object in Salesforce Energy and Utilities Cloud?

A : lar Installation

B : nel

C : count

D : ter

Answer: C

Question 3

When configuring security in Salesforce Energy and Utilities Cloud, what is a best practice?

A : are login credentials among team members for convenience.

B : oid implementing data encryption for sensitive information.

C : ant system administrator access to all users for easier management.

D : llow the principle of least privilege and assign appropriate user access levels.

Answer: D

Question 4

Which object in Salesforce Energy and Utilities Cloud is used to manage customer inquiries and complaints?

A : ntract

B :

C : ll

D : mmunication Log

Answer: B

Question 5

What is the purpose of the Consumption Forecast object in Salesforce Energy and Utilities Cloud?

A : track contractual agreements with customers.

B : track solar panel installations.

C : track billing information.

D : predict and estimate future energy consumption patterns.

Answer: D

Page: 1 / 27

Total 135 Questions | Updated On: Jan 27, 2025

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