Free IIBA ECBA Exam Questions

Become IIBA Certified with updated ECBA exam questions and correct answers

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Total 557 Questions | Updated On: Sep 03, 2026

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Question 1

Your organization is planning to develop a new customer relationship management (CRM) system. As a business analyst, what should be your primary focus when developing design options for this new CRM system?

(Select ONE option.)

A : Analyzing the current CRM system and its functionalities

B : Reviewing the past performance of the organization

C : Understanding the competitive landscape of the CRM market

D : Envisioning the desired future state of the organization with the new CRM system

Answer: D

Question 2

When the focus of the specifying and modelling activity is on a solution, the output is referred to as:

A : ign

B : quirement

C : ed

D : lue

Answer: A

Question 3

Your organization is implementing a new software system to improve efficiency. Who would be the best stakeholder to consult for specialized knowledge on the implementation of the software component of the solution?

(Select ONE option.)

A : The Project Manager overseeing the implementation

B : The End User who will be using the new system

C : The Implementation Subject Matter Expert

D : The Domain Subject Matter Expert

Answer: C

Question 4

During a project, the business analyst is focusing on identifying potential value and recommending a solution. The project involves tracking the progress of physical items through a supply chain. Which technique is NOT typically used for this purpose?

(Select ONE option.)

A : Item Tracking

B : Stakeholder Analysis

C : Risk Assessment

D : Decision Analysis

Answer: A

Question 5

When do the participants start generating ideas during a collaborative game?

A : osing step

B : ploration step

C : ening step

D : eration step

Answer: C

Page: 1 / 112

Total 557 Questions | Updated On: Sep 03, 2026

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