Free IIBA ECBA Exam Questions

Your company is preparing to implement a new software system. The existing system is well-documented and information is accurate. However, the new software involves complex processes that are not well documented. As a business analyst, which of the following would be the least effective technique to use in this situation?

(Select ONE option.)

A business analyst at ABC Corp. is tasked with improving the company's customer service process. They need to gather a wide range of ideas from a diverse group of stakeholders. Which technique should they employ?

(Select ONE option.)

Your company is implementing a new software system to streamline its business processes. As a business analyst, you are tasked with managing stakeholder collaboration. In this context, what does the Business Analysis Performance Assessment provide?

(Select ONE option.)

In the context of a project that requires the procurement of external services, the business analyst is tasked to assess potential vendors. Why is this Vendor Assessment important?

(Select ONE option.)