Free IIBA ECBA Exam Questions

Become IIBA Certified with updated ECBA exam questions and correct answers

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Total 557 Questions | Updated On: Apr 15, 2026

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Question 1

Your organization is planning to develop a new customer relationship management (CRM) system. As a business analyst, what should be your primary focus when developing design options for this new CRM system?

(Select ONE option.)

A : Analyzing the current CRM system and its functionalities

B : Reviewing the past performance of the organization

C : Understanding the competitive landscape of the CRM market

D : Envisioning the desired future state of the organization with the new CRM system

Answer: D

Question 2

You are a business analyst working on a project to develop a new software application. During the 'Analyze Potential Value and Recommend Solution' phase, you have conducted a risk analysis. Which of the following best describes how the results of this risk analysis would be used?

(Select ONE option.)

A : To determine the scope of the solution that is being delivered.

B : To ignore the risks associated with the design options.

C : To calculate the expected benefit of the solution.

D : To assess the level of risk associated with the design options or initiative.

Answer: D

Question 3

You are a business analyst working on a project to improve the efficiency of a company's supply chain process. A diagram has been created to represent the current process. What does this diagram typically represent in the context of business analysis?

(Select ONE option.)

A : It represents a sequence of actions, events, or a course that may be taken.

B : It represents the rationale of a change.

C : It represents the features or functions of an enterprise or a solution.

D : It represents a visual, often pictorial, representation of a requirement or set of requirements.

Answer: D

Question 4

What are the participant roles in reviews?

A : Domain SME, regulator, sponsor, project manager

B : Customer, supplier, end user, business analyst

C : Author, reviewer, facilitator, scribe

D : Approver, administrator, reviewer, tester

Answer: D

Question 5

As a business analyst working on a new software development project, you are tasked with analyzing potential value and recommending solutions. According to BABOK® v3, which of the following behavioral characteristics would be most beneficial to your role in this task?

(Select ONE option.)

A : Ability to perform complex financial calculations

B : Extensive technical knowledge of software development

C : Ability to think creatively and propose innovative solutions

D : Personal accountability for the outcomes of your recommendations

Answer: D

Page: 1 / 112

Total 557 Questions | Updated On: Apr 15, 2026

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