Free IIBA ECBA Exam Questions

Your team has been given a project to develop a new software system for a client. The client has provided numerous documents detailing their current processes, systems, and business rules. As a business analyst, which technique would you use to review these documents in order to identify business rules, requirements, or other information that may be useful for the project?

(Select ONE option.)

Which of the following business analysis tasks is to ensure that requirements and design specifications and models meet quality standards and are usable for the purpose they serve?

A business analyst at ABC Corp. is tasked with improving the company's customer service process. They need to gather a wide range of ideas from a diverse group of stakeholders. Which technique should they employ?

(Select ONE option.)

Sarah's company is planning to implement a new software system to improve their customer service. Sarah is tasked to analyze the potential value and recommend a solution. She needs to describe the specific capabilities of the proposed solution to her stakeholders. What type of requirements should she focus on?

(Select ONE option.)