Free IIBA ECBA Exam Questions

Become IIBA Certified with updated ECBA exam questions and correct answers

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Total 557 Questions | Updated On: Aug 25, 2026

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Question 1

Sarah's company is planning to implement a new software system to improve their customer service. Sarah is tasked to analyze the potential value and recommend a solution. She needs to describe the specific capabilities of the proposed solution to her stakeholders. What type of requirements should she focus on?

(Select ONE option.)

A : Business requirements

B : Stakeholder requirements

C : Transition requirements

D : Solution requirements

Answer: D

Question 2

What is a logical data model used for?

A : Abstracting a 'conceptual data model' to incorporate the rules of normalization to manage data integrity and relationships.

B : Abstracting a 'physical data model' to describe the physical organization of data and its relationships within a database.

C : Defining the logical rules that govern decisions in an organization and that define, constrain, or enable organizational operations.

D : Defining a solution independent view of how a business perceives its information without applying any constraints.

Answer: C

Question 3

Your team is working on a new software solution for a client. During the validation of requirements, you notice a requirement that seems to be out of the solution scope. Why is it important to evaluate this alignment with the solution scope?

(Select ONE option.)

A : To ensure that all requirements are beneficial to stakeholders and desirable parts of the solution.

B : To verify that the requirements are completely understood.

C : To identify the financial benefits associated with each requirement.

D : To guarantee that the requirements deliver the desired business benefits.

Answer: A

Question 4

Your organization is planning to develop a new customer relationship management (CRM) system. As a business analyst, what should be your primary focus when developing design options for this new CRM system?

(Select ONE option.)

A : Analyzing the current CRM system and its functionalities

B : Reviewing the past performance of the organization

C : Understanding the competitive landscape of the CRM market

D : Envisioning the desired future state of the organization with the new CRM system

Answer: D

Question 5

Which type of stakeholder is responsible for initiating the effort to define a business need?

A : oject manager

B : gulator

C : iness analyst

D : onsor

Answer: D

Page: 1 / 112

Total 557 Questions | Updated On: Aug 25, 2026

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