Free Salesforce Communications-Cloud Exam Questions

Become Salesforce Certified with updated Communications-Cloud exam questions and correct answers

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Total 78 Questions | Updated On: Feb 15, 2025
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Question 1

Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?


Answer: A,B,E
Question 2

UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.


Answer: A,C,D
Question 3

Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel’s Communication Cloud.


Answer: B
Question 4

UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement. 


Answer: A
Question 5

Universal containers (UC) provides internet service and recently purchased Industries order Management

(OM) licenses for their B2B use cases. They have the following requirements:

•Product must be grouped during decomposition in order to send products to the billing system based on

location

•After grouping the ordered items based on location, send the respective codes to same billing system for each

location

Which three steps should a consultant take when designing a solution for these requirement?


Answer: A,B,D
Page:    1 / 16      
Total 78 Questions | Updated On: Feb 15, 2025
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