Free SAP C_C4H56I_34 Exam Questions

Become SAP Certified with updated C_C4H56I_34 exam questions and correct answers

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Total 80 Questions | Updated On: Feb 15, 2025

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Question 1

Which of the following account types can be used in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

A : Contacts

B : Channel partners

C : Groups

D : Individual customers

Answer: A,D

Question 2

You cannot access cases in SAP Service Cloud Version 2. What could be the reason?

A : Access to the Case app is NOT enabled for the business user.

B : Access rights are directly assigned to the business user.

C : The employee is not assigned to the correct business role.

D :

Answer: A,C

Question 3

Where can you find existing cases in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question

A : In the My Cases Summary card available in the home page

B : In the cases settings view

C : In the product page

D : In the case worklist by choosing the Case app from the menu

Answer: A,D

Question 4

Which actions are prerequisites to utilize registered products? Note: There are 2 correct answers to this question.

A : Activate the service in the business role

B : Create customer records

C : Create numeric ranges for customers

D : Create an installed base

Answer: A,D

Question 5

Which of the following objects can be displayed in the Entities facet of the Customer Hub screen? Note: There are 2 correct answers to this question.

A : Maintenance plan

B : Service orders

C : Cases

D : Registered products

Answer: C,D

Page: 1 / 16

Total 80 Questions | Updated On: Feb 15, 2025

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