Free ISTQB CTAL-TM Exam Questions

Question 1

1.5.2 Describe the structure and purpose of TMMi® and TPI NEXT® models and explain how they support test process improvement. Discuss the significance of maturity levels and key areas in these models.

A : TMMi® and TPI NEXT® both provide a linear pathway for improvement, with TMMi® focusing on agile methodologies and TPI NEXT® focusing on waterfall methodologies. The maturity levels in both models represent sequential steps that must be followed strictly, and the key areas are checkpoints that indicate completion of each step.

B : TMMi® and TPI NEXT® models both support test process improvement through structured frameworks. TMMi® has five maturity levels, each with specific test process areas and goals, while TPI NEXT® defines 16 key areas with four maturity levels each. These maturity levels and key areas help organizations assess their current processes and plan targeted improvements, visualized in a maturity matrix.

C : TMMi® and TPI NEXT® are designed to work only at the organizational level and require complete adherence to all practices and sub-practices outlined. Maturity levels indicate the number of years an organization has been using the model, and key areas are department-specific improvements.

D : TMMi® and TPI NEXT® are primarily used to audit testing processes. The maturity levels in TMMi® relate to the financial investment in testing, while TPI NEXT® key areas are focused on compliance with industry standards. Both models emphasize regulatory compliance over practical improvements.

Answer: B

Question 2

1.3.2 During a risk workshop for the e-commerce platform project, you notice that the quality risks related to the payment gateway integration have not been thoroughly addressed. How should the Test Manager ensure comprehensive risk identification in this area?

A : Rely on past experience to fill in the gaps and move forward with the risk identification process

B : Schedule a follow-up workshop specifically focused on the payment gateway integration, involving key stakeholders such as payment gateway vendors, security experts, and financial analysts

C : Add generic payment gateway risks from a checklist to the risk register and proceed with planning

D : Ask the development team to provide additional risks based on their implementation plans

Answer: B

Question 3

Which statement about defining process improvement actions using defect report information is TRUE?

A : Information about defect location can be used to assess the effectiveness of test processes at finding defects

B : Information about the phase of introduction of defects can identify the lifecycle stages in which most defects are created

C : Information about defect root causes can be used to enable refactoring of troublesome components

D : Information about duplicate and rejected defect reports can be used to assess the quality of debugging and fixing the defects

Answer: B

Question 4

Your organisation, a high-street bank, is to embark on a project that delivers a major update to the design of its website and also involves functional and performance improvementchanges to its backend core banking engine. It has traditionally used the V-model software development lifecycle to deliver its projects but has now decided to start migrating to Agile (SCRUM). However, after considering the organisation's current processes and skills plus the importance of the project, senior management has decided to continue to use the V-model approach for the backend core banking engine changes. For the same reasons, they have decided to implement a hybrid model for the website updates. The website updates will begin with a traditional requirement definition phase and will then transition to an Agile (SCRUM) approach for development and testing. The organisation's test policy mandates that all tests must be fully traceable to business requirements to satisfy the regular audits that take place in the banking sector. Which TWO test management activities would be MOST appropriate for the new project?

A : Ask the business to identify and analyse all product risks, then ensure testing contributes to risk mitigation strategies

B : Avoid distinct test phases and ensure testing is continuous and integrated across the whole project

C : Ensure there is a continual review of test progress with regular test monitoring and reporting across the whole project

D : Select tools for test automation and continuous integration for the website changes

E : Plan exploratory testing on all of the new website features but use formal scripting for the banking engine

Answer: A,C

Question 5

3.1.5 What skill is crucial during the "Storming" phase of the Tuckman model of small group development?

A : Planning skills

B : The ability to resolve conflicts

C : Technical expertise

D : Financial management

Answer: B