Free ISTQB CTAL-TM Exam Questions

Question 1

1.5.2 Describe the structure and purpose of TMMi® and TPI NEXT® models and explain how they support test process improvement. Discuss the significance of maturity levels and key areas in these models.

A : TMMi® and TPI NEXT® both provide a linear pathway for improvement, with TMMi® focusing on agile methodologies and TPI NEXT® focusing on waterfall methodologies. The maturity levels in both models represent sequential steps that must be followed strictly, and the key areas are checkpoints that indicate completion of each step.

B : TMMi® and TPI NEXT® models both support test process improvement through structured frameworks. TMMi® has five maturity levels, each with specific test process areas and goals, while TPI NEXT® defines 16 key areas with four maturity levels each. These maturity levels and key areas help organizations assess their current processes and plan targeted improvements, visualized in a maturity matrix.

C : TMMi® and TPI NEXT® are designed to work only at the organizational level and require complete adherence to all practices and sub-practices outlined. Maturity levels indicate the number of years an organization has been using the model, and key areas are department-specific improvements.

D : TMMi® and TPI NEXT® are primarily used to audit testing processes. The maturity levels in TMMi® relate to the financial investment in testing, while TPI NEXT® key areas are focused on compliance with industry standards. Both models emphasize regulatory compliance over practical improvements.

Answer: B

Question 2

You have investigated different possibilities and selected four of them to present to IT

management. Which of the proposals will you most likely give your highest

recommendations? 3 credits

A : Insourcing of test automation based on an offer from a local company ABC that haspeople who are specialists in system level capture-replay automation tools and they alsodo regular training courses in test automation methods and tools. They can then workclosely with Vicki.

B : Outsourcing of test automation based on an offer from an Asian company,AsiaAutoTest, which has people who are specialists in system level capture-replayautomation tools. They also offer training and besides they offer to run and maintain theregression tests in the future.

C : Internal offer from the development department of XYZ to create the regression packageusing CppUnit as test automation tool. One of the development groups have very goodexperiences in automating unit tests, and they are willing to do training as well.

D : Solution from a tool vendor offering to educate two test team members in the use of theireasy-to-use test automation capture replay tool over the first 3 month and based on thatbuild the regression test suite. In addition to Vicki, Steve is the only one that has timeavailable to be educated.

Answer: A

Question 3

1.2.5 You are coordinating acceptance testing for a major software release. This involves collaborating with stakeholders to confirm that acceptance criteria are met and managing the logistics of user acceptance testing (UAT) at the customer's site. During UAT at the customer's site, several critical issues are identified that prevent the product from meeting the acceptance criteria. What should the Test Manager do to facilitate resolution and guide stakeholders through the process?

A : Inform the stakeholders to continue testing despite the issues

B : Temporarily halt UAT and convene a meeting with developers and stakeholders to address the issues

C : Ignore the issues and proceed with the product sign-off

D : Return the product to the development team for complete redevelopment

Answer: B

Question 4

3.1.5 What skill is crucial during the "Storming" phase of the Tuckman model of small group development?

A : Planning skills

B : The ability to resolve conflicts

C : Technical expertise

D : Financial management

Answer: B

Question 5

Which of the following best describes the appraisal costs in the cost of quality'

A : The cost spent preventing defects from occurring in the first place

B : The cost for performing dynamic testing

C : The cost for fixing defects

D : The cost for lawyers to deal with a lawsuit over a defect

Answer: B