Free ServiceNow CSA Exam Questions

Become ServiceNow Certified with updated CSA exam questions and correct answers

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Total 606 Questions | Updated On: Nov 13, 2024

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Question 1

For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?

A : rvice Catalog variables can only be used in Record Producers

B : rvice Catalog variables can only be used in Order Guides

C : rvice Catalog variables cannot affect the order price

D : rvice Catalog variables are global by default

Answer: D

Question 2

What features are available in Knowledge Management, to support continuous improvement on the knowledge articles?

Choose 4 answers

A : bmit KB Errata

B : Comments

C : Click frowning icon

D : g as Helpful

E : ag Article

F : te with Stars

Answer: A,B,D

Question 3

How can you measure and track article views, page views, and searches performed by unauthenticated users?

A : By reporting on the number of published articles

B : By collecting knowledge usage metrics

C : By retiring the articles accessed by unauthenticated users

D : By removing the user criteria for the knowledge articles

Answer: B

Question 4

When a custom table is created, which access control rules are automatically created?

Choose 4 answers

A : lete

B : eate

C : ecute

D : ad

E : date

F : ite

Answer: A,B,D

Question 5

What access does a user need to be able to import anicies to a knowledge base?

A : n contribute

B : _knowledge_contripute

C : _knowledge_import

D : n import

Answer: A

Page: 1 / 122

Total 606 Questions | Updated On: Nov 13, 2024

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