Free Salesforce CRT-271 Exam Questions

Become Salesforce Certified with updated CRT-271 exam questions and correct answers

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Total 300 Questions | Updated On: Jan 10, 2025

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Question 1

Universal Rideshares uses a Custom Object to capture vanpool driver information. The VP of Support wants to

give members of the Napili template -based Community access to this information for their vanpools. What is

the most efficient way to accomplish this task?

A : eate a Visualforce page for the Custom Object and add it as a tab in Community Management

B : eate a Visualforce page for the Custom Object and add the Custom Object as a Navigation Menu item

C : eate a Detail page for the Custom Object and add it as a tab in Community Management

D : eate a Detail page for the Custom Object and add the Custom Object as a Navigation Menu item

Answer: D

Question 2

Universal Containers launched a Lightning Customer Community that lists store locations through a custom

object, Store Locations. Users searching for locations are unable to see any Store Locations records. Which

three actions should the Community Cloud consultant takes to solve this issue?

Choose 3 answers

Select one or more of the following:

A : fine the Store Locations object in the Global Search Results component

B : the Store Locations object pages to the Community navigation

C : ociate a tab to the Store Locations object

D : able read access on the user profile to the Store Locations object

Answer: C

Question 3

Universal Containers builds their customer Community on Napili templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation?

A : om the All Communities setup page

B : om the Community Workspace

C : om the Community site

D : om the Community Builder

Answer: A

Question 4

The Capricorn Coffee Community contains a section focused on Coffee Bean Types. That section contains

areas focused on Java, Arusha, and Pacamara. A Salesforce Admin needs to make sure that end users can

easily discover the Java, Arusha, and Pacamara sections. When setting up the Community, which two steps

should a Salesforce Admin take to meet the requirement? Choose 2 answers

A : ign relevant articles to a group

B : the More Topics link to the navigation menu

C : ke sure subtopics are enabled in the page headline

D : able Feed Tracking for these topics

Answer: A,C

Question 5

Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Napili Community.

They need to know if these Articles are helpful to customers when they search for help in the Community.

What is the most efficient way for a Salesforce Admin to get this information from customers?

A : ild a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.

B : eate a customer survey using custom Lightning components and add it to the home page.

C : direct customers to a survey form in an external website that captures their comments on the Knowledge Article

D : able the article voting property on the Article Content component in the article detail page in the Community Builder

Answer: B

Page: 1 / 60

Total 300 Questions | Updated On: Jan 10, 2025

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