Free Salesforce CRT-271 Exam Questions

Become Salesforce Certified with updated CRT-271 exam questions and correct answers

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Total 300 Questions | Updated On: Mar 25, 2025

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Question 1

What two things should a Salesforce Admin do to accomplish this? Universal Containers needs to create a

Support Community with the following requirements:• Customer and partner users will be members of this

community and use the Customer Community and Partner Community License, respectively.• A customer user

should be able to see all cases opened for their account, including cases opened by their colleagues.• Customer

users must be able to collaborate with all Community users.

A : eate a Sharing Set on the Case object.

B : able Super User access for customer users.

C : lect the Community User Visibility checkbox.

D : t up Delegated Admin access for customer users.

Answer: B,C

Question 2

Universal Containers is building a community to drive channel sales. They have 2000 partner accounts. The

high level capabilities for their partners are as follows: • Partner users should NOT be able to access accounts

and cases that they do NOT have access to. • A Partner User must be able to create cases for all accounts in

their account hierarchy irrespective if they are parent or child account. • Partner users must be able to

collaborate within the private groups they are members of. What are two ways the Salesforce Admin should

fulfil these requirements? Choose 2 answers

A : velop an Apex Managed Sharing Rule on the Account and Case Object

B : nfigure an Owner -based Sharing Rule on the Account and Case Object

C : t External User Organization Wide Defaults to Private on the Account and Case Object

D : eate a Criteria -based Sharing Rule with read/write access on the Account and Case Object

Answer: A,C

Question 3

Wendy, the Community Manager at Regional Containers has come to you for advice on managing the

Community (Community Manager & Community Builder) from a Mobile Device, what do you recommend?

A : vigate to the community URL and append /manage/one.app and you will be able login to the mobile community management site

B : ndy should access Community Manager and Community Builder via a Desktop browser only

C : ndy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community

D : ndy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher

Answer: B

Question 4

Your organisation wishes to create a Partner Community which has the potential very quickly grow in user

count, how many users should you plan to limit your community to avoid performance degradation?

A : 5,000,000

B : 10,000,000

C : 2,000,000

D : 1,000,000

E : 50,000,000

Answer: D

Question 5

Which three Salesforce editions/user license combinations allow external users to access a Community on Salesforce1? Choose 3 answers.

A : rformance Edition/Customer Community.

B : ofessional Edition/Customer Community.

C : tabase.com Edition/ Customer Community.

D : limited Edition/Customer Community.

E : terprise Edition/Customer Community Plus.

Answer: A,D

Page: 1 / 60

Total 300 Questions | Updated On: Mar 25, 2025

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