Free Salesforce CRT-251 Exam Questions

Question 1

Universal Containers wants to set up Einstein Activity Capture for Microsoft to allow automatic syncing of sales reps' Person Accounts with Microsoft contacts and vice versa.

Which consideration should the consultant be aware of?

A : ghtning Sync works in conjunction with Einstein Activity Capture.

B : nstein Activity Capture is supported in the Salesforce Classic interface.

C : w Person Accounts should be created in Microsoft and synced to Salesforce.

D : New Person Accounts should be created in Salesforce and synced to Microsoft.

Answer: A

Question 2

Cloud Kicks manages prospects for lead generation in a marketing application. To ensure data quality, which prospects should the consultant migrate from the marketing application to lead records?

A : All prospects

B : Contacted prospects

C : Qualified prospects

Answer: C

Question 3

The Contact Us form on the Cloud Kicks website creates leads that sales reps need to contact in a timely manner. The VP of sales wants to know when the lead status is still new a day after thelead was created. Sales reps want a simple way to contact these leads. Which action should the consultant take to meet the requirements?

A : Create a Lead list view filtered for "Lead created date not equal to TODAY” and "Status equals new".

B : Create a Lead escalation rule with criteria “Lead created date not equal to TODAY" and "Status not equal to new”.

C : Create a dynamic report with a filter where “Lead created date is equal to TODAY" and “Status equals new",

Answer: A

Question 4

Universal Containers has a large amount of data that currently lives in a system outside of Sales Cloud. Users need to see a subset of this data. Which consideration should the consultant take into account?

A : Salesforce Connect External Objects count against the limit of custom objects.

B : Salesforce Connect should be used with on-premises data systems.

C : Salesforce Connect allows real-time access to current data.

Answer: C

Question 5

The Contact Us form on the Cloud Kicks website creates leads that sales reps need to contact in a timely manner. The VP of sales wants to know when the lead status is still new a day after thelead was created. Sales reps want a simple way to contact these leads. Which action should the consultant take to meet the requirements?

A : Create a Lead list view filtered for "Lead created date not equal to TODAY” and "Status equals new".

B : Create a Lead escalation rule with criteria “Lead created date not equal to TODAY" and "Status not equal to new”.

C : Create a dynamic report with a filter where “Lead created date is equal to TODAY" and “Status equals new",

Answer: A