Free Salesforce CRT-251 Exam Questions

Become Salesforce Certified with updated CRT-251 exam questions and correct answers

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Total 332 Questions | Updated On: Nov 11, 2024

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Question 1

A sales rep owns an opportunity and can view the associated account, but is unable to view contacts on that account.

What should the consultant recommend to allow account owners to selectively share an account's contacts with opportunity owners?

A : opportunity owners to the Opportunity Team and configure contact sharing.

B : ansfer account ownership from themselves to the opportunity owner.

C : ansfer contact ownership from themselves to the opportunity owner.

D : opportunity owners to the Account Team and configure contact sharing.

Answer: D

Question 2

Management at Universal Containers wants to identify duplicate Leads in its org so marketing reps can clean them up later. What should a consultant do to ensure clean leads for the marketing reps?

A : Create a formula field on Lead for duplicates.

B : Create a Validation Rule to find duplicates.

C : Run a duplicate job with a Matching Rule.

Answer: C

Question 3

The Contact Us form on the Cloud Kicks website creates leads that sales reps need to contact in a timely manner. The VP of sales wants to know when the lead status is still new a day after thelead was created. Sales reps want a simple way to contact these leads. Which action should the consultant take to meet the requirements?

A : Create a Lead list view filtered for "Lead created date not equal to TODAY” and "Status equals new".

B : Create a Lead escalation rule with criteria “Lead created date not equal to TODAY" and "Status not equal to new”.

C : Create a dynamic report with a filter where “Lead created date is equal to TODAY" and “Status equals new",

Answer: A

Question 4

Cloud Kicks (CK) is implementing Sales Cloud and expects hundreds of new Accounts will be added into

Salesforce on

a daily basis. CK has an automated process to assign the Account owners. If no assignment can be made for an

Account,

it will be assigned to a fictitious owner and a person will manually review and re-assign it at a later date. At

any given time, a fictitious owner may have more than 10,000 Account records assigned to it. Which two

solutions should the consultant recommend when CK sets up the new Account process?

Choose 2 answers

A : ace the fictitious owner in a separate role at the top of the role hierarchy.

B : ep the fictitious owner out of public groups that could be used in sharing rules.

C : ign the Modify All Data system permission to the fictitious owner.

D : the fictitious owner to a role at the lowest level of the role hierarchy.

Answer: A,B

Question 5

Universal Containers is migrating data from a legacy system into Salesforce.

Which two considerations should a consultant take into account when importing Campaign Members?

Choose 2 answers

A : ads, Contacts, and Business Accounts can be Campaign Members.

B : Marketing User feature license must be assigned.

C : Campaign ID is required in the import file.

D : Status of the Campaign Member is optional.

Answer: B,C

Page: 1 / 67

Total 332 Questions | Updated On: Nov 11, 2024

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