Free Salesforce CRT-251 Exam Questions

Become Salesforce Certified with updated CRT-251 exam questions and correct answers

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Total 332 Questions | Updated On: Feb 13, 2025

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Question 1

Universal Containers has been using Sales Cloud for the last 5 years to manage leads, accounts, contacts, and opportunities. The SVP of sales recently attended a conference and learned about Sales Cloud Einstein features. The SVP is very interested in Einstein Lead Scoring and Einstein Deal Insights. The SVP hired a consultant to create an implementation immediately. Which step should the consultant take first?

A : Run the Einstein Readiness Assessor in a sandbox.

B : Enable Einstein Activity Capture In a developer org.

C : Enable both Einstein features In production.

Answer: A

Question 2

A sales rep at Cloud Kicks must have access to all child accounts of the accounts they own. The organizationwide default setting for Account is Private. What happens if a sales rep has access to a parent account?

A : Access to child account records is granted via the Account Hierarchy.

B : Access to child account records needs to be shared manually,

C : Access to child account records is controlled by default Account Teams.

Answer: B

Question 3

Cloud Kicks has 300,000 account records and 16 million invoices In a custom object with a master-detail relationship to the Account. Each account record takes a long time to display due to the rendering time of the invoice related list.

What should the consultant do to solve this issue?

A : Enable Collapsible Sections for the Invoice related list

B : Move the invoice related list to a separate tab on the Lightning page.

C : Convert the Invoice object into a lookup relationship.

D : Enable indexing on all visible fields on the invoice related list.

Answer: B

Question 4

Sometimes, sales reps need to create contacts without accounts based on business processes.

What should the consultant take into consideration about these contacts?

A : ntacts without accounts need to be shared through sharing rules

B : ntacts without accounts are shared through the Role Hierarchy.

C : ntacts without accounts are private and only the owner and admin can view them.

D : ntacts without accounts need to be manually shared.

Answer: C

Question 5

Cloud Kicks (CK) uses a sales model where pre defined groups of reps work collaboratively on Accounts. Each group is also responsible for specific Accounts. CK has organization wide default access set to Public Read/1 for Accounts. CK discovered this caused issues with data quality where reps edited Accounts outside their scope responsibility. CK wants to allow reps to view any Account, but restrict editing to only reps who are responsible for those specific Accounts.

Which two steps should a consultant recommend to allow reps to continue to collaborate while eliminating incorrect edits?

Choose 2 answers

A : ange Account organization-wide defaults to Private.

B : Enable Account Teams to allow owners to grant Read/Write access.

C : eate an Account sharing rule to grant Read/Write access to all Accounts.

D : ange Account organization-wide defaults to Public/Read-Only.

Answer: B,D

Page: 1 / 67

Total 332 Questions | Updated On: Feb 13, 2025

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