Free Salesforce CRT-211 Exam Questions

Become Salesforce Certified with updated CRT-211 exam questions and correct answers

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Total 628 Questions | Updated On: Jan 08, 2025

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Question 1

A system administrator is investigating a security breach in Salesforce and needs to track user activity.

Which tool should the administrator use to monitor user activity?

A : Debug Log

B : Event Monitoring

C : Setup Audit Trail

D : System Overview

Answer: B

Question 2

When creating or modifying dashboard components, which of the following options is available to specify the data to be included in the component?

A : Filters

B : Grouping

C : Sorting

D : Formatting

Answer: A

Question 3

A company wants to enhance the user experience for their customer service team by allowing them to easily view and manage cases. They want to ensure that the case management functionality is easy to use and intuitive.

What is the appropriate solution for this scenario?

A : Use Visualforce to create custom pages with standard lightning page components that allow the customer service team to view and manage cases

B : Use the Lightning App Builder to create a custom app for the customer service team with standard lightning page components that allow them to view and manage cases

C : Use the Cases functionality within the existing Salesforce applications to allow the customer service team to view and manage cases

D : Use the AppExchange to install a third-party app that includes case management functionality and integrates with the existing Salesforce applications

Answer: B

Question 4

Cloud Kicks (CK) typically sells Its products direct to consumer and tracks sales using the Order object In Salesforce. The head of sales has now decided that CK will also sell to retail locations for resale. The administrator wants to leverage opportunities and opportunity products for these new deals.

What should the administrator do to track accurate sales data on opportunities?

A : eate new Products with the new retail pricing.

B : a new Order Process for Orders generated from opportunities.

C : eate a new Price Book for the new retail pricing.

D : a required lookup field from the Order to the opportunity.

Answer: C

Question 5

You have created a dashboard that you would like to share with your manager, but you do not want them to have editing capabilities.

Which of the following options will you use to share the dashboard with your manager?

A : Grant access via dashboard sharing settings

B : Subscribe the manager to the dashboard

C : Provide the manager with a direct link to the dashboard

D : Clone the dashboard and share the cloned version with the manager

Answer: B

Page: 1 / 126

Total 628 Questions | Updated On: Jan 08, 2025

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