Free Salesforce CRT-101 Exam Questions

Become Salesforce Certified with updated CRT-101 exam questions and correct answers

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Total 822 Questions | Updated On: Feb 13, 2025

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Question 1

Which of the following is true about list views in Salesforce?

A : List views are used to view, filter, and sort records in a specific way

B : List views are only available for standard objects, not for custom objects

C : List views can only be accessed from the object's detail page

D : List views are only available in Lightning Experience, not in Classic

Answer: A

Question 2

When you use Outlook Integration and Sync, or Email to Salesforce to sync items, or add emails from your email app to Salesforce, any items that these features can’t automatically assign to Salesforce records appear in My Unresolved Items. Which of the following types of items will appear in the My Unresolved Items list? (select 4)

A : Contacts

B : Emails

C : Events

D : Chatter

E : Tasks

Answer: A,B,C,E

Question 3

_______________ is NOT a capability of the Approval Process in Salesforce.

A : Automatically submit records for approval

B : Create multiple approval steps with multiple approvers

C : Lock records from being edited while in approval process

D : Notify users of record approval or rejection via email

Answer: B

Question 4

The administrator at cloud kicks has been ask to change the company's Shoe style field to

prevent users from selecting more than one style on a record.

Which two steps should an administrator do to accomplish this?

Choose 2 answers

A : activate the appropriate Shoe Style values after the field type changes.

B : lect the ''Choose only one value ''checkbox on the pick list field.

C : ck-up the Shoe Style values in existing records.

D : ange the field type from a multi-select picklist field to a picklist field.

Answer: B,D

Question 5

A sales manager needs to forecast the sales for the upcoming quarter. They want to use Salesforce to calculate the forecast impact based on closed opportunities.

Which feature should they use?

A : Sales quotas

B : Opportunity stages

C : Sales Path

D : Forecast categories

Answer: D

Page: 1 / 165

Total 822 Questions | Updated On: Feb 13, 2025

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