Free Salesforce CRT-101 Exam Questions

Become Salesforce Certified with updated CRT-101 exam questions and correct answers

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Total 822 Questions | Updated On: Nov 13, 2024

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Question 1

Which wizard should you use to set up an approval process that uses just a single step?

A : Process Visualizer

B : Standard Wizard

C : Jump Start Wizard

D : Process Builder

Answer: C

Question 2

Which report format allows you to group and summarize data by both rows and columns?

A : Tabular

B : Summary

C : Custom

D : Matrix

E : Joined

Answer: D

Question 3

Which mechanism can you use to see all converted leads in your Salesforce org? (select one)

A : You cannot view leads once they have been converted

B : Leads With Converted Lead Information Report

C : Custom Visualforce Page

D : Converted Lead List View

Answer: B

Question 4

Your Support Manager has requested a change be made to the owner of cases when assignment rules fail to locate an owner. What should you do to fulfill this request.

A : Create a Default Case Owner Case Team Role

B : Create a Predefined Case Team and Add a Team Member with the Team Role of Default Case Owner

C : Change the Automated Case User in Support Settings

D : Change the Default Case Owner in Support Settings

Answer: D

Question 5

When should you, as a System Administrator, consider using the AppExchange?

A : When you need to submit a case to Salesforce support.

B : When you wish to submit an enhancement idea to Salesforce.

C : When you need to purchase additional Salesforce licenses for new users in your org.

D : When standard Salesforce functionality needs to be extended for features that are beyond either your time or ability to create.

Answer: D

Page: 1 / 165

Total 822 Questions | Updated On: Nov 13, 2024

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