Free ASQ CQPA Exam Questions

A service company has a process for responding to customer inquiries. The upper specification limit for response time is 2 hours, the lower specification limit is 1 hour, and the process average is 1.5 hours. The standard deviation for this process is 0.2 hours. What is the Cp value for this process?

What role does top management play in the development and implementation of a quality plan?

A quality auditor records the following times (in minutes) for 8 samples from the process: 5, 7, 9, 10, 10, 12, 14, 15. Calculate the standard deviation.

A quality auditor records the following times (in minutes) for 8 samples from the process: 5, 7, 9, 10, 10, 12, 14, 15. Calculate the standard deviation.

In a manufacturing setting, a process capability study has been conducted on a production line for assembling a certain type of widget. The process can produce widgets with a mean length of 2.5 inches and a standard deviation of 0.1 inches. What is the process capability index (Cpk) for this process?