Free ASQ CQPA Exam Questions

A service company has a process for responding to customer inquiries. The upper specification limit for response time is 2 hours, the lower specification limit is 1 hour, and the process average is 1.5 hours. The standard deviation for this process is 0.2 hours. What is the Cp value for this process?

Which type of audit is performed by an organization on its suppliers or subcontractors to ensure their products or services meet required standards and specifications?

How can an audit program help organizations strike a balance between prevention and appraisal costs?

A manufacturing company is analyzing their production process and discovers that the assembly team is spending a significant amount of time searching for tools and parts. Which Lean tool should the company implement to address this issue?

An airline has a process for checking in passengers at the airport. The upper specification limit for check-in time is 20 minutes, the lower specification limit is 10 minutes, and the process average is 12 minutes. The standard deviation for this process is 0.5 minutes. What is the Cpk value for this process?