Free ServiceNow CIS-FSM Exam Questions

Become ServiceNow Certified with updated CIS-FSM exam questions and correct answers

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Total 88 Questions | Updated On: Feb 20, 2025

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Question 1

Transfer order line tasks are used to move which type of record through the asset shipment and drop-off transfer process?

A : ansfer order line

B : nsumable model

C : rk order task

D : rt requirement

Answer: D

Question 2

When can work order tasks be dispatched?

A : rts have been sourced

B : eld agent is assigned

C : tomer books an appointment

D : patch group is assigned

Answer: B

Question 3

As it pertains to dynamic scheduling configuration, if you are ranking agents based on the number of parts available in the agent stockroom, which matching criterion should you configure in the task filters?

A : tching Mandatory Parts for Dynamic Scheduling

B : tching Agents With Most Parts For Dynamic Scheduling

C : tching Skills for Dynamic Scheduling

D : tching Skill Level Gap for Dynamic Scheduling

Answer: A

Question 4

When using territory management, what can field service admins assign to an individual or group?

A : ills

B : rts

C : utes

D : cations

Answer: D

Question 5

What criteria are utilized in auto-assignment of work order tasks? (Choose three.)

A : status

B : of task

C : ills

D : k windows

E : olocation

Answer: A,C,D

Page: 1 / 18

Total 88 Questions | Updated On: Feb 20, 2025

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