Free ServiceNow CIS-FSM Exam Questions

Become ServiceNow Certified with updated CIS-FSM exam questions and correct answers

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Total 88 Questions | Updated On: Jan 10, 2025

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Question 1

What does it mean when you set a work order task as an upstream task?

A : downstream task must he approved before completing an upstream task

B : task must he completed before any downstream tasks can be started

C : task is dependent on another work order request

D : task cannot he started until any upstream tasks have been completed

Answer: B

Question 2

What criteria are utilized in auto-assignment of work order tasks? (Choose three.)

A : status

B : of task

C : ills

D : k windows

E : olocation

Answer: A,C,D

Question 3

Which mobile application does field service use?

A : w Mobile

B : bile Agent

C : bile Studio

D : bile Onboarding

Answer: A

Question 4

When can work order tasks be dispatched?

A : rts have been sourced

B : eld agent is assigned

C : tomer books an appointment

D : patch group is assigned

Answer: B

Question 5

Users can be assigned work order tasks and edit these records if they: (Choose two.)

A : long to the Dispatch Group the task is assigned to

B : assigned the wm_edit role

C : assigned the wm_agent role

D : long to the Assignment Group the task is assigned to

Answer: A,D

Page: 1 / 18

Total 88 Questions | Updated On: Jan 10, 2025

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