Free CIMA CIMAPRA19-E03-1-ENG Exam Questions

Question 1

PPP is a state owned national railway operator. It has many divisions, each focusing on specific areas of the country.
PPP's mission statement is 'to provide a safe, punctual and reliable public transport service at lowest cost to its passengers and the government'.
Which THREE of the following divisional performance measures should PPP adopt?

A : turn on investment (ROI)

B : vel of carbon emissions

C : rcentage of trains arriving within 2 minutes of scheduled time

D : t per passenger mile

E : mber of accidents or near misses each month

Answer: A,C,D

Question 2

Which of the following is adirectexternal change trigger?

A : powerful competitor forcing an Organization to cut its prices.

B : general increase in the use of the Internet by society.

C : introduction of new environmental protection policies by the government.

D : economic recession in an Organization's home country.

Answer: A

Question 3

NNN is a logistics firm that contracts with online retailers (clients) to deliver parcels containingcustomers'purchases, to customers'home addresses. NNNholds inventory of the most frequently ordered products at its warehouses.
According to industry research, most clients require the contractors to deliver the customers their purchases soon after they place their order. They are not concerned with the environmental impact of the logistics process. They require very competitive delivery prices from their contractors.
Customer research reveals that households dislike being asked to stay at home for an entire day because logistics firms are unwilling to commit themselves to a precise delivery time. This problem has led to a small number of cases of customers arriving at the warehouses of logistics firms demanding to take their purchases away with them. Most households do not consider the environmental policies or performance of the firms they buy from.
The logistics industry is very competitive and NNN wants to protect its existing contracts and to win more. It needs to focus its resources on the 'things that must go right' in order for it to succeed.
Which THREE of the following are Critical Success Factors (CSFs) for NNN?

A : iness processes that deliver to households at the promised time + or - 15 minutes.

B : horter average time between receipt of an instruction from its client and delivery to the customer.

C : rehouses in areas of lowest feasible operating cost.

D : car park and waiting room for customers at each warehouse.

E : comprehensive policy on emissions and Corporate Social Responsibility (CSR).

Answer: B,C,D

Question 4

VWX manufactures and sells a wide range of products. All these products utilise lenses and digital imaging technologies.VWX is considering how to manage its product portfolio.
Management is concerned about two product ranges in particular: cameras and home projectors.
VWX's cameras are Single Lens Reflex (SLR) cameras featuring interchangeable lenses and provide detailed, high quality images of objects both at very close range and at considerable distances.VWX has the largest share of the camera market but the market sales are falling as people increasingly use their mobile phone handsets to take and share photographs.
VWX has a small share of the home projector market. As a consequence the range is loss making. Thehomeprojectors are used to showphotographs orfilmson large wall-sized formats. There is a growing trend for customers to buyhomeprojectors to connect tomobile phones, tabletsand games consoles to projectthecontentinto alargerimageand in order to share it.
Which THREE of the following product management strategies should VWX adopt?

A : ncel or postpone further investment spending on developing new SLR cameras.

B : marketing expenditure to try to make the camera brand to appeal to professional photographers.

C : vest in promotional campaigns to encourage people to view and share content using a VWX home projector.

D : vest in promotional campaigns intended to convince the general public of the superiority of SLR camera pictures over the images from mobile phone handsets.

E : t promotional expenditure on home projectors to seek to restore the profitability of the range.

Answer: A,B,C

Question 5

Company GGG wants to gain competitive advantage and has decided to use data mining.
Which of the following would NOTresultfrom data mining?

A : assification

B : cription

C : recasting

D : quences

Answer: B