Free CIMA CIMAPRA19-E03-1-ENG Exam Questions

Question 1

Which of the following is adirectexternal change trigger?

A : powerful competitor forcing an Organization to cut its prices.

B : general increase in the use of the Internet by society.

C : introduction of new environmental protection policies by the government.

D : economic recession in an Organization's home country.

Answer: A

Question 2

JJJ is a publically quoted advertising agency. JJJ's competitive advantage is based on the expertise of its staff and its reputation in digital media advertising. JJJ has robust systems to protect its intellectual property. These include patents and copyrights. JJJ has also restricted access for most of its staff to its most sensitive data, such as studies of its customers' profitability.
JJJ's new Managing Director, Z, is concerned that when staff leave JJJ, the company loses whatever tacit knowledge they possess. These losses also impact on JJJ's reported profits. In order to remedy the losses of knowledge and the reduced profits Z wants to introduce a knowledge management strategy.
Which of the following steps support the introduction of a knowledge management strategy? (Choose all that apply.)

A : hould set a target for reported profit.

B : J needs to acquire and install appropriate hardware and software.

C : J should unfreeze current habits and standard operating procedures.

D : J should convince staff of the benefits of sharing their tacit knowledge.

E : hould gain the support of the Board of Directors.

F : J should integrate knowledge management and management accounting.

Answer: A,D

Question 3

Which of the following correctly defines Information Systems(IS)strategy?

A : entifying the information needs of the Organization and aligning development to them.

B : roles and structure of information specialists in the Organization and their relationship with users.

C : cisions on the hardware, software and communications solutions used in the Organization.

D : planning, organising, investment and control of information applications in the Organization.

Answer: A

Question 4

NNN is a logistics firm that contracts with online retailers (clients) to deliver parcels containingcustomers'purchases, to customers'home addresses. NNNholds inventory of the most frequently ordered products at its warehouses.
According to industry research, most clients require the contractors to deliver the customers their purchases soon after they place their order. They are not concerned with the environmental impact of the logistics process. They require very competitive delivery prices from their contractors.
Customer research reveals that households dislike being asked to stay at home for an entire day because logistics firms are unwilling to commit themselves to a precise delivery time. This problem has led to a small number of cases of customers arriving at the warehouses of logistics firms demanding to take their purchases away with them. Most households do not consider the environmental policies or performance of the firms they buy from.
The logistics industry is very competitive and NNN wants to protect its existing contracts and to win more. It needs to focus its resources on the 'things that must go right' in order for it to succeed.
Which THREE of the following are Critical Success Factors (CSFs) for NNN?

A : iness processes that deliver to households at the promised time + or - 15 minutes.

B : horter average time between receipt of an instruction from its client and delivery to the customer.

C : rehouses in areas of lowest feasible operating cost.

D : car park and waiting room for customers at each warehouse.

E : comprehensive policy on emissions and Corporate Social Responsibility (CSR).

Answer: B,C,D

Question 5

DDD has just issued a profit forecast in connection with a proposed take-over of a business. The take-over is strongly opposed by the target company. DDD's Management Accountant played a large part in helping DDD's Finance Director prepare the profit forecast. However, the Management Accountant believes that the profit forecast is overly optimistic and is based on some false assumptions. As a result the Management Accountant thinks the profit forecast is misleading. Select THREE of the actions below which are consistent with CIMA's Code of Ethics.

A : Management Accountant should follow established internal procedures.

B : Management Accountant should obtain advice from his professional body/bodies.

C : Management Accountant should resign from his job.

D : Management Accountantshould maintain a discreet silence.

E : Management Accountant should anonymously inform the media of his concerns.

F : Management Accountantshould publicly accuse the Finance Director of issuing a misleading profit forecast.

Answer: A,B,C