Free Cisco CCST-IT-Support Exam Questions

Become Cisco Certified with updated CCST-IT-Support exam questions and correct answers

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Total 132 Questions | Updated On: Nov 12, 2024

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Question 1

During the problem-solving process, why is it important to document the changes made?

A : ensure all team members are aware of the changes made

B : provide a record for future reference in similar issues

C : facilitate learning and improve future problem-solving efforts

D : collect data for customer satisfaction surveys

Answer: C

Question 2

What is the primary reason for escalating a security incident to the appropriate team?

A : ensure that sensitive data is protected and appropriate actions are taken.

B : avoid doing any additional work.

C : report the incident to management only.

D : gather more information from the user.

Answer: A

Question 3

What is a common solution for a mobile device that cannot connect to Wi-Fi?

A : rn on airplane mode and then turn it off

B : et the device to factory settings

C : arge the device fully

D : install all recently installed apps

Answer: A

Question 4

What is the recommended method for updating MacOS to ensure a smooth and secure upgrade?

A : Using the App Store to download and install updates

B : Downloading updates from third-party websites

Answer: A

Question 5

Which feature in Windows helps users to back up and restore personal data using cloud-based tools?

A : tLocker

B : ent Viewer

C : k Manager

D : eDrive

Answer: D

Page: 1 / 27

Total 132 Questions | Updated On: Nov 12, 2024

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