Free IIBA CCBA Exam Questions

Become IIBA Certified with updated CCBA exam questions and correct answers

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Total 540 Questions | Updated On: Sep 16, 2026

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Question 1

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

A : Business process to uncover inefficiencies and failing control points

B : Finance solution vendors for inclusion in a Request for Information

C : Enterprise information model to ensure definitions are still valid

D : Submission processes to determine which activities can be fully automated

Answer: A

Question 2

You are the business analyst for your organization. You are working with several IT professionals to

determine all of the connected systems in your organization. You are creating a mapping of the servers,

workstations, printers, and other connected devices and their purposes for an analysis of how information is

input, processed, stored, and output from each system. What business analysis process are you

completing?

A : ta flow diagram

B : ta dictionary and glossary creation

C : ototype

D : Networking topology mapping

Answer: A

Question 3

A business owner has identified a high priority requirement that needs to be implemented immediately. The project manager has asked the business analyst (BA) to perform an impact analysis of this change. Which factor will the BA need to consider?

A : iginal source of the requirement

B : mber of systems being affected by the requirement

C : thod of requirement communication

D : lection of the elicitation techniques for the requirement

Answer: B

Question 4

The following chart represents attendance of subject matter experts (SME) and the solution owner for a requirements review and approval meeting held weekly by a business analyst (BA).

The requirements package was approved by the solution owner during the May 30 meeting. After implementation of the solution, the BA learns that the users in SME-3's area are not using the system. Which business analysis activity should the BA have monitored more closely to mitigate this situation?

A : lution performance

B : akeholder engagement

C : iness processes

D : quirements scope

Answer: D

Question 5

You are the business analyst in your organization and you've just completed the assessment on three

different proposed solutions. In your judgment, you don't think any of the solutions provide enough value to

justify being implemented. What should you tell the stakeholders?

A : Choose the least costly solution.

B : Ask for more time to find justification for the solutions.

C : rminate the initiative.

D : Present each solution and allow the stakeholders to decide.

Answer: C

Page: 1 / 108

Total 540 Questions | Updated On: Sep 16, 2026

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