Free IIBA CCBA Exam Questions

Become IIBA Certified with updated CCBA exam questions and correct answers

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Total 540 Questions | Updated On: Aug 02, 2026

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Question 1

A business analyst (BA) is structuring requirements to ensure they are cohesive and tell the full story. Which of the following requirements is consistent with a stakeholder's need: “As a Product Manager, I want to review my general insurance sales performance so I track my sales performance against my annual target”?

A : “Provide weekly new bank account sales reports on a shared drive.”

B : “Increase customer retention across the life insurance division”

C : “Segment insurance sales data between life and general”

D : “Migrate the insurance web portal to a cloud platform."

Answer: B

Question 2

All of the following are inputs to the task assess organizational readiness except for which one?

A : Enterprise architecture

B : Solution Scope

C : Stakeholder concern

D : Risk register

Answer: D

Question 3

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

A : Business process to uncover inefficiencies and failing control points

B : Finance solution vendors for inclusion in a Request for Information

C : Enterprise information model to ensure definitions are still valid

D : Submission processes to determine which activities can be fully automated

Answer: A

Question 4

There are three inputs needed to determine the solution approach process. What are these inputs?

A : iness need, organizational process assets, and enterprise environmental factors

B : iness need, enterprise environmental factors, and required capability

C : iness need, organizational process assets, and assumptions

D : Business need, organizational process assets, and required capability

Answer: D

Question 5

Mary is the business analyst for your organization. She asks you what the purpose of the assess capability

gaps task is. Which of the following is the best response to give Mary?

A : It identifies the skill gaps in the existing resources.

B : It identifies the causal factors that are contributing to an effect the solution will solve.

C : It identifies new capabilities required by the organization to meet the business need.

D : describes the ends that the organization wants to improve.

Answer: C

Page: 1 / 108

Total 540 Questions | Updated On: Aug 02, 2026

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