Free IIBA CCBA Exam Questions

Become IIBA Certified with updated CCBA exam questions and correct answers

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Total 540 Questions | Updated On: Jul 01, 2026

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Question 1

A one-location restaurant has been a huge success and the owner wants to expand into more markets. The owner wants to ensure that the quality of the food and pleasing atmosphere is maintained without introducing new variables. Working with the key members of the organization, the owner determines that training and standard processes must be defined. The owner engages a business analyst (BA) to create training materials and operating procedures based on the existing processes at the original restaurant. During this documentation, the BA identifies some opportunities for improvement. How must the BA proceed?

A : Schedule time with the owner to review any opportunities to improve existing processes and obtain permission to include changes before documenting

B : eate documentation based on the observed processes because improvements are outside of the scope of the project

C : ovide documentation of improved procedures based on the observed opportunities for then new location

D : rform benchmarking and market analysis to determine whether there are standard procedures in the restaurant industry that support the opportunities identified

Answer: C

Question 2

All of the following are inputs to the task assess organizational readiness except for which one?

A : Enterprise architecture

B : Solution Scope

C : Stakeholder concern

D : Risk register

Answer: D

Question 3

A project to implement shared registration procedures across multiple jurisdictions has stalled several

times. The new business analyst (BA) assigned to the project used a collaborative game to elicit requirements. What effect was the BA attempting to achieve?

A : nimal variance from planned effort

B : Close alignment with corporate values

C : imulate teamwork in a fun situation

D : gh confidence in conclusions

Answer: D

Question 4

A business analyst (BA) is assessing risks on a project addressing the implementation of a new web portal. Which of the following would the BA classify as a project risk?

A : tomer service ratings will increase with the new system

B : rrent infrastructure may not support increased performance

C : penditures are currently below budgeted estimates

D : pport calls will increase if the change is not performed

Answer: B

Question 5

In order to define the business need for an organization, there are two inputs. What are the two inputs a

business analyst will need to define the business need?

A : iness goals and objectives

B : akeholder identification and stakeholder analysis

C : quirements and Business analysis approach

D : icitation approach and Solution approach

Answer: A

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Total 540 Questions | Updated On: Jul 01, 2026

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