Free IIBA CCBA Exam Questions

Become IIBA Certified with updated CCBA exam questions and correct answers

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Total 540 Questions | Updated On: Aug 25, 2026

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Question 1

A new product that is tablet-enabled is being considered to replace an older product to process orders. The data captured is sent to existing

downstream applications which are not being updated. What is the first thing that a business analyst (BA) should consider?

A : veloping process and data models

B : Performing an interface analysis

C : nducting a vendor assessment

D : entifying constraints and dependencies

Answer: D

Question 2

As part of a strategic initiative, a bank decides to expand operations to a new country where the most commonly used language is Spanish. The bank's current mobile application only supports English. The organization initiates a project to provide local language support for the app. From which level did the business need originate?

A : ddle management

B : ternal drivers

C : ttom up

D : p down

Answer: C

Question 3

The Chief Executive Officer (CEO) is concerned about how two client bases are going to be integrated and serviced in the newly formed company

after a merger. A project has been initiated to implement a Customer Relationship Management (CRM) system for the new company that will

contain the client information from both companies. What must the business analyst (BA) do to address the concerns of the CEO?

A : use requirements models from each company

B : ure all regulatory requirements are documented

C : eate merged viewpoints of the requirements

D : monstrate the functionality of the new CRM

Answer: C

Question 4

You are documenting the requirements attribute for your requirements management plan. Which attribute

would you use if you want to identify the person who created the requirements?

A : olute reference

B : nership

C : quirements sponsor

D : thor of the requirements

Answer: D

Question 5

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

A : Business process to uncover inefficiencies and failing control points

B : Finance solution vendors for inclusion in a Request for Information

C : Enterprise information model to ensure definitions are still valid

D : Submission processes to determine which activities can be fully automated

Answer: A

Page: 1 / 108

Total 540 Questions | Updated On: Aug 25, 2026

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