Free IIBA CCBA Exam Questions

Become IIBA Certified with updated CCBA exam questions and correct answers

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Total 540 Questions | Updated On: Sep 02, 2026

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Question 1

The Chief Executive Officer (CEO) is concerned about how two client bases are going to be integrated and serviced in the newly formed company

after a merger. A project has been initiated to implement a Customer Relationship Management (CRM) system for the new company that will

contain the client information from both companies. What must the business analyst (BA) do to address the concerns of the CEO?

A : use requirements models from each company

B : ure all regulatory requirements are documented

C : eate merged viewpoints of the requirements

D : monstrate the functionality of the new CRM

Answer: C

Question 2

All of the following are inputs to the task assess organizational readiness except for which one?

A : Enterprise architecture

B : Solution Scope

C : Stakeholder concern

D : Risk register

Answer: D

Question 3

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

A : Business process to uncover inefficiencies and failing control points

B : Finance solution vendors for inclusion in a Request for Information

C : Enterprise information model to ensure definitions are still valid

D : Submission processes to determine which activities can be fully automated

Answer: A

Question 4

A project to implement shared registration procedures across multiple jurisdictions has stalled several

times. The new business analyst (BA) assigned to the project used a collaborative game to elicit requirements. What effect was the BA attempting to achieve?

A : nimal variance from planned effort

B : Close alignment with corporate values

C : imulate teamwork in a fun situation

D : gh confidence in conclusions

Answer: D

Question 5

You are a business analyst for your organization and you're working with Mary. Mary wants to know what you need to complete the process of planning the business analysis approach if you're already the business analyst for your organization. Which of the following statements is true regarding the plan business analysis approach?

A : plan business analysis approach describes the amount of budget needed for the requirements elicitation.

B : plan business analysis approach is required to select an approach that will perform business analysis.

C : plan business analysis approach describes the processes the business analyst will or will not do, based on the time and budget available.

D : plan business analysis approach describes the amount of time needed for the business analysis approach

Answer: B

Page: 1 / 108

Total 540 Questions | Updated On: Sep 02, 2026

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