Free IIBA CCBA Exam Questions

Become IIBA Certified with updated CCBA exam questions and correct answers

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Total 540 Questions | Updated On: Mar 08, 2026

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Question 1

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

A : Business process to uncover inefficiencies and failing control points

B : Finance solution vendors for inclusion in a Request for Information

C : Enterprise information model to ensure definitions are still valid

D : Submission processes to determine which activities can be fully automated

Answer: A

Question 2

According to the book 'A Guide to the Business Analysis Body of Knowledge', effective business analysis

practices can do what to the amount of change to requirements in a stable business environment?

A : duce the amount of change, but not eliminate entirely.

B : cument the changes to requirements.

C : ntrol the frequency of the change.

D : Eliminate the change entirely.

Answer: A

Question 3

Billy is the business analyst for her organization and she's working with a team to select a model. Richard doesn't understand why a model is needed for the requirements. Which one of the following statements best describes the reason to use a model?

A : dels abstract and simplify reality.

B : dels restrict the effect, risk, cost, and schedule of the solution

C : dels define the solution in time, cost, space, and logistics.

D : dels show the complete solution in a non-functional slice of the organization.

Answer: A

Question 4

After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?

A : k all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion

B : oceed as normal, assuming that the two business stakeholders will speak up if and when they are ready

C : low only the two stakeholders to speak, so that other stakeholders are able to hear their input

D : it the two stakeholders from the next meeting, since they do not seem to be engaged or interested

Answer: A

Question 5

All of the following are inputs to the task assess organizational readiness except for which one?

A : Enterprise architecture

B : Solution Scope

C : Stakeholder concern

D : Risk register

Answer: D

Page: 1 / 108

Total 540 Questions | Updated On: Mar 08, 2026

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