Free IIBA CCBA Exam Questions

Question 1

An organization's Business Analysis Center of Excellence (BACoE) has deployed several business analysts (BAs) to provide business analysis to a cross-functional initiative. After the first phase of the project, the BACoE seeks to determine the effectiveness of the business analysis work. Which of the following techniques could be used to elicit feedback from all affected stakeholders?

A : ainstorming

B : iness cases

C : rveys

D : ot cause analysis

Answer: C

Question 2

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

A : Business process to uncover inefficiencies and failing control points

B : Finance solution vendors for inclusion in a Request for Information

C : Enterprise information model to ensure definitions are still valid

D : Submission processes to determine which activities can be fully automated

Answer: A

Question 3

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

A : Business process to uncover inefficiencies and failing control points

B : Finance solution vendors for inclusion in a Request for Information

C : Enterprise information model to ensure definitions are still valid

D : Submission processes to determine which activities can be fully automated

Answer: A

Question 4

A project to implement shared registration procedures across multiple jurisdictions has stalled several

times. The new business analyst (BA) assigned to the project used a collaborative game to elicit requirements. What effect was the BA attempting to achieve?

A : nimal variance from planned effort

B : Close alignment with corporate values

C : imulate teamwork in a fun situation

D : gh confidence in conclusions

Answer: D

Question 5

As part of a strategic initiative, a bank decides to expand operations to a new country where the most commonly used language is Spanish. The bank's current mobile application only supports English. The organization initiates a project to provide local language support for the app. From which level did the business need originate?

A : ddle management

B : ternal drivers

C : ttom up

D : p down

Answer: C