Free IIBA CCBA Exam Questions

Become IIBA Certified with updated CCBA exam questions and correct answers

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Total 540 Questions | Updated On: Mar 08, 2026

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Question 1

Audrey is the business analyst for her organization and she's doing an assessment of the organization's

readiness to implement the solution. In her assessment, she's finding that there are conflicting stakeholder

groups for and against the proposed solution. Some of the stakeholders have more power over the solution

than others. What diagram can Audrey create to visualize the people that are for and against the solution?

A : rce field analysis diagram

B : rnado diagram

C : akeholder matrix

D : Pareto chart

Answer: A

Question 2

After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?

A : k all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion

B : oceed as normal, assuming that the two business stakeholders will speak up if and when they are ready

C : low only the two stakeholders to speak, so that other stakeholders are able to hear their input

D : it the two stakeholders from the next meeting, since they do not seem to be engaged or interested

Answer: A

Question 3

All of the following are inputs to the task assess organizational readiness except for which one?

A : Enterprise architecture

B : Solution Scope

C : Stakeholder concern

D : Risk register

Answer: D

Question 4

A one-location restaurant has been a huge success and the owner wants to expand into more markets. The owner wants to ensure that the quality of the food and pleasing atmosphere is maintained without introducing new variables. Working with the key members of the organization, the owner determines that training and standard processes must be defined. The owner engages a business analyst (BA) to create training materials and operating procedures based on the existing processes at the original restaurant. During this documentation, the BA identifies some opportunities for improvement. How must the BA proceed?

A : Schedule time with the owner to review any opportunities to improve existing processes and obtain permission to include changes before documenting

B : eate documentation based on the observed processes because improvements are outside of the scope of the project

C : ovide documentation of improved procedures based on the observed opportunities for then new location

D : rform benchmarking and market analysis to determine whether there are standard procedures in the restaurant industry that support the opportunities identified

Answer: C

Question 5

You are the business analyst for a large software development project. There are several issues that must be resolved by certain dates or the problem will prevent the project from advancing. What technique can you use to track problems with the requirements?

A : Issue tracking

B : M

C : oblem tracking

D : elining

Answer: C

Page: 1 / 108

Total 540 Questions | Updated On: Mar 08, 2026

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