Free IIBA CCBA Exam Questions

Become IIBA Certified with updated CCBA exam questions and correct answers

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Total 540 Questions | Updated On: Jul 15, 2026

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Question 1

A business analyst (BA) is structuring requirements to ensure they are cohesive and tell the full story. Which of the following requirements is consistent with a stakeholder's need: “As a Product Manager, I want to review my general insurance sales performance so I track my sales performance against my annual target”?

A : “Provide weekly new bank account sales reports on a shared drive.”

B : “Increase customer retention across the life insurance division”

C : “Segment insurance sales data between life and general”

D : “Migrate the insurance web portal to a cloud platform."

Answer: B

Question 2

You are the business analyst for your organization. You are currently identifying opportunities for a

customer to improve their business processes. The customer wants to streamline their business efforts

either through new technologies, better processes, or a combination of both. The customer demands,

however, that the solution should not cost more than $300,000 to implement and support for one year.

What does the $300,000 represent?

A : dget

B : nstraint

C : lution cost

D : quirements

Answer: B

Question 3

After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?

A : k all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion

B : oceed as normal, assuming that the two business stakeholders will speak up if and when they are ready

C : low only the two stakeholders to speak, so that other stakeholders are able to hear their input

D : it the two stakeholders from the next meeting, since they do not seem to be engaged or interested

Answer: A

Question 4

Ralph is a business analyst for his organization and he's using the plan-driven approach for business

analysis. Ralph has captured the requirements of the project, but what must happen before he can begin

capturing and defining the requirements at a deeper level of detail?

A : The initial requirements must be tested for time, cost, quality, and risk.

B : initial requirements must undergo a feasibility study.

C : initial requirements must be formally approved by the stakeholders.

D : initial requirements must be formally approved by the stakeholders. D. The initial requirements must pass through the Delphi Technique.

Answer: C

Question 5

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

A : Business process to uncover inefficiencies and failing control points

B : Finance solution vendors for inclusion in a Request for Information

C : Enterprise information model to ensure definitions are still valid

D : Submission processes to determine which activities can be fully automated

Answer: A

Page: 1 / 108

Total 540 Questions | Updated On: Jul 15, 2026

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