Free IIBA CCBA Exam Questions

Become IIBA Certified with updated CCBA exam questions and correct answers

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Total 540 Questions | Updated On: Oct 26, 2026

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Question 1

A stakeholder has requested an extremely detailed resolution to an issue during current state analysis that may consume about 20% of the estimated project effort. How should the business analyst (BA) handle the situation?

A : k the project sponsor for additional funding

B : Escalate the request to the project manager for reevaluation of the plan

C : end the required effort to develop the detail

D : plain that the degree of effort may not be necessary at this stage

Answer: B

Question 2

In order to define the business need for an organization, there are two inputs. What are the two inputs a

business analyst will need to define the business need?

A : iness goals and objectives

B : akeholder identification and stakeholder analysis

C : quirements and Business analysis approach

D : icitation approach and Solution approach

Answer: A

Question 3

You work as a business analyst for u Certify Inc. You have been assigned the task to implement the job

shadowing process. Which of the following statements are true regarding the job shadowing process?

Each correct answer represents a complete solution.

A : The job shadowing process is a part of business analysis planning and monitoring activities.

B : In this process, the observer is required to keep an eye on those workers whose work routine is downand who are unable to explain their work.

C : In this process, the observer has to understand their work process for better assessment of themodifications of the work required.

D : Job shadowing is an elicitation process that is a part of job observation.

Answer: B,C,D

Question 4

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

A : Business process to uncover inefficiencies and failing control points

B : Finance solution vendors for inclusion in a Request for Information

C : Enterprise information model to ensure definitions are still valid

D : Submission processes to determine which activities can be fully automated

Answer: A

Question 5

All of the following are examples of elicitation techniques that are used as part of the business analyst

elicitation task except for which one?

A : ainstorming

B : ervation

C : composition

D : ototyping

Answer: C

Page: 1 / 108

Total 540 Questions | Updated On: Oct 26, 2026

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