Free IIBA CCBA Exam Questions

Question 1

An organization has hired a consulting firm to implement and customize a software solution they purchased. The firm has raised concerns regarding the effort required to develop a solution that meets all requirements. On what basis should the requirements be prioritized in this context?

A : nalty

B : t

C : k

D : nefit

Answer: D

Question 2

All of the following are inputs to the task assess organizational readiness except for which one?

A : Enterprise architecture

B : Solution Scope

C : Stakeholder concern

D : Risk register

Answer: D

Question 3

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

A : Business process to uncover inefficiencies and failing control points

B : Finance solution vendors for inclusion in a Request for Information

C : Enterprise information model to ensure definitions are still valid

D : Submission processes to determine which activities can be fully automated

Answer: A

Question 4

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

A : Business process to uncover inefficiencies and failing control points

B : Finance solution vendors for inclusion in a Request for Information

C : Enterprise information model to ensure definitions are still valid

D : Submission processes to determine which activities can be fully automated

Answer: A

Question 5

An organization is planning to launch an exciting new service that has never been offered before. The expectations are that the service will be

extremely popular with young families but, because the organization wants to keep it a secret until launch day, there is no way of knowing whether

this is correct. Why does the business analyst (BA) suggest identifying high customer demand by young families as an "assumption"?

A : To prove the idea is correct

B : provide a benchmark against future change

C : assess the costs and benefits accurately

D : manage the associated risks

Answer: A