Free IIBA CCBA Exam Questions

Become IIBA Certified with updated CCBA exam questions and correct answers

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Total 540 Questions | Updated On: Aug 25, 2026

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Question 1

An organization is planning to launch an exciting new service that has never been offered before. The expectations are that the service will be

extremely popular with young families but, because the organization wants to keep it a secret until launch day, there is no way of knowing whether

this is correct. Why does the business analyst (BA) suggest identifying high customer demand by young families as an "assumption"?

A : To prove the idea is correct

B : provide a benchmark against future change

C : assess the costs and benefits accurately

D : manage the associated risks

Answer: A

Question 2

A business analyst (BA) is structuring requirements to ensure they are cohesive and tell the full story. Which of the following requirements is consistent with a stakeholder's need: “As a Product Manager, I want to review my general insurance sales performance so I track my sales performance against my annual target”?

A : “Provide weekly new bank account sales reports on a shared drive.”

B : “Increase customer retention across the life insurance division”

C : “Segment insurance sales data between life and general”

D : “Migrate the insurance web portal to a cloud platform."

Answer: B

Question 3

You are the business analyst for your organization. You are working with several IT professionals to

determine all of the connected systems in your organization. You are creating a mapping of the servers,

workstations, printers, and other connected devices and their purposes for an analysis of how information is

input, processed, stored, and output from each system. What business analysis process are you

completing?

A : ta flow diagram

B : ta dictionary and glossary creation

C : ototype

D : Networking topology mapping

Answer: A

Question 4

A business analyst wants to host a brainstorming session with eight key stakeholders. In preparation for this

event, the business analyst should designate which one of the following rules for the session?

A : eate a goal for the number of ideas the group should generate.

B : low any ideas for possible solutions even if they are not in the defined area of interest.

C : Set a time limit for the session.

D : Rate each idea that is generated.

Answer: C

Question 5

A business analyst (BA) is validating requirements and has found that the design cannot be validated to

support the requirements. Which of the following is creating this situation?

A : Incorrect assumptions.

B : Lack of requirements traceability.

C : Missing requirements.

D : Substandard solution design.

Answer: B

Page: 1 / 108

Total 540 Questions | Updated On: Aug 25, 2026

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