Free IIBA CCBA Exam Questions

Become IIBA Certified with updated CCBA exam questions and correct answers

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Total 540 Questions | Updated On: Sep 22, 2026

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Question 1

You are the business analyst for your organization. You are working with several IT professionals to

determine all of the connected systems in your organization. You are creating a mapping of the servers,

workstations, printers, and other connected devices and their purposes for an analysis of how information is

input, processed, stored, and output from each system. What business analysis process are you

completing?

A : ta flow diagram

B : ta dictionary and glossary creation

C : ototype

D : Networking topology mapping

Answer: A

Question 2

You are the project manager of the NGQQ Project for your company. To help you communicate project status to your stakeholders, you are going to create a stakeholder register. All of the following information should be included in the stakeholder register except for which one?

A : Assessment information of the stakeholders' major requirements, expectations, and potential influence

B : akeholder management strategy

C : akeholder classification of their role in the project

D : Identification information for each stakeholder

Answer: B

Question 3

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

A : Business process to uncover inefficiencies and failing control points

B : Finance solution vendors for inclusion in a Request for Information

C : Enterprise information model to ensure definitions are still valid

D : Submission processes to determine which activities can be fully automated

Answer: A

Question 4

After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?

A : k all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion

B : oceed as normal, assuming that the two business stakeholders will speak up if and when they are ready

C : low only the two stakeholders to speak, so that other stakeholders are able to hear their input

D : it the two stakeholders from the next meeting, since they do not seem to be engaged or interested

Answer: A

Question 5

What type of requirements elicitation technique is the Delphi Technique?

A : Survey

B : rkshop

C : ototyping

D : und table

Answer: A

Page: 1 / 108

Total 540 Questions | Updated On: Sep 22, 2026

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