Free ServiceNow CAD Exam Questions

Become ServiceNow Certified with updated CAD exam questions and correct answers

Page: 1 / 57

Total 281 Questions | Updated On: Jan 15, 2026

Add To Cart

Question 1

You are looking at a list of Active Incidents. You want to exclude Incidents with the state of Resolved. How might you do that?

A : On State column title, right-click select Filter Out > Resolved

B : On the list of records, locate and right-click on the Resolved value, select Exclude

C : Click Funnel icon, click AND. Select Resolved. Is Not, State, click Run

D : On the list of records, locate and right-click on the Resolved value, select Filter Out

E : On Search, select State, type not Resolved, press enter

Answer: D

Question 2

You are looking at a list of Active Incidents. You want to exclude Incidents with the state of Resolved. How might you do that?

A : On State column title, right-click select Filter Out > Resolved

B : On the list of records, locate and right-click on the Resolved value, select Exclude

C : Click Funnel icon, click AND. Select Resolved. Is Not, State, click Run

D : On the list of records, locate and right-click on the Resolved value, select Filter Out

E : On Search, select State, type not Resolved, press enter

Answer: D

Question 3

What are advantages of using Flow Designer? Choose 3 answers

A : Smooth integration with 3rd party systems

B : Less manual scripting

C : Reduces technical debt

D : Supports advanced developers

E : Enables complicated scripting

Answer: A,B,C

Question 4

ServiceNow contains a resource which provides the following: • A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting. • A CMDB framework across our products and platform that will enable and support multiple configuration strategies. What resource do these statements describe?

A : Common Services Data Model (CSDM)

B : Configuration Management Database (CMDB)

C : Information Technology Service Management (ITSM)

D : Information Technology Infrastructure Library (ITIL)

Answer: A

Question 5

Which statement correctly describes the differences between a Client Script and a Business Rule?

A : A Client Scrip! executes on the client and a Business Rule executes on the server

B : A Client Script executes before a record is loaded and a Business Rule executes after a record is updated

C : A Client Script executes on the server and a Business Rule executes on the client

D : A Client Script executes before a record is loaded and a Business Rule executes after a record is loaded

Answer: A

Page: 1 / 57

Total 281 Questions | Updated On: Jan 15, 2026

Add To Cart