Free ServiceNow CAD Exam Questions

Question 1

Which is the base table of the configuration management database hierarchy?

A : cmdb_rel_ci

B : ucmdb

C : cmdb_ci

D : cmdb

Answer: C

Question 2

ServiceNow contains a resource which provides the following: • A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting. • A CMDB framework across our products and platform that will enable and support multiple configuration strategies. What resource do these statements describe?

A : Common Services Data Model (CSDM)

B : Configuration Management Database (CMDB)

C : Information Technology Service Management (ITSM)

D : Information Technology Infrastructure Library (ITIL)

Answer: A

Question 3

What are three ServiceNow table creation methods? (Choose three.)

A : Using legacy Workflows

B : Upload and turn a spreadsheet into a custom table

C : Using Flow Designer

D : Use the Now Experience Table Creator

E : Extend a table

F : Create a custom table

Answer: B,E,F

Question 4

ServiceNow contains a resource which provides the following: • A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting. • A CMDB framework across our products and platform that will enable and support multiple configuration strategies. What resource do these statements describe?

A : Common Services Data Model (CSDM)

B : Configuration Management Database (CMDB)

C : Information Technology Service Management (ITSM)

D : Information Technology Infrastructure Library (ITIL)

Answer: A

Question 5

On the knowledge base record, which tab would you use to define which users are able to write articles to the knowledge base?

A : Can Contribute

B : Cannot Author

C : Can Write

D : Can Read

E : Can Author

Answer: A