Free ServiceNow CAD Exam Questions

Become ServiceNow Certified with updated CAD exam questions and correct answers

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Total 281 Questions | Updated On: Sep 02, 2026

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Question 1

You are looking at a list of Active Incidents. You want to exclude Incidents with the state of Resolved. How might you do that?

A : On State column title, right-click select Filter Out > Resolved

B : On the list of records, locate and right-click on the Resolved value, select Exclude

C : Click Funnel icon, click AND. Select Resolved. Is Not, State, click Run

D : On the list of records, locate and right-click on the Resolved value, select Filter Out

E : On Search, select State, type not Resolved, press enter

Answer: D

Question 2

Which of the following statements is NOT true for the Form Designer?

A : To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.

B : To add a field to the form layout, drag the field from the Fields tab to the desired destination on the form.

C : To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (X) button.

D : To create a new field on a form’s table, drag the appropriate data type from the Field Types tab to the form and then configure the new field.

Answer: A

Question 3

In a Business Rule, which one of the following returns true if the currently logged in user has the admin role?

A : form.hasRoleExactly(‘admin’)

B : .hasRole(‘admin’)

C : g_form.hasRole(‘admin’)

D : .hasRoleExactly(‘admin’)

Answer: C

Question 4

Which is the base table of the configuration management database hierarchy?

A : cmdb_rel_ci

B : ucmdb

C : cmdb_ci

D : cmdb

Answer: C

Question 5

What do you click when you have made modifications to your report, and you want to see the results without saving?

A : Execute

B : Preview

C : Run

D : Test

E : Try it

Answer: C

Page: 1 / 57

Total 281 Questions | Updated On: Sep 02, 2026

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