Free ServiceNow CAD Exam Questions

Become ServiceNow Certified with updated CAD exam questions and correct answers

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Total 281 Questions | Updated On: Sep 25, 2026

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Question 1

Which statement correctly describes the differences between a Client Script and a Business Rule?

A : A Client Scrip! executes on the client and a Business Rule executes on the server

B : A Client Script executes before a record is loaded and a Business Rule executes after a record is updated

C : A Client Script executes on the server and a Business Rule executes on the client

D : A Client Script executes before a record is loaded and a Business Rule executes after a record is loaded

Answer: A

Question 2

You are looking at a list of Active Incidents. You want to exclude Incidents with the state of Resolved. How might you do that?

A : On State column title, right-click select Filter Out > Resolved

B : On the list of records, locate and right-click on the Resolved value, select Exclude

C : Click Funnel icon, click AND. Select Resolved. Is Not, State, click Run

D : On the list of records, locate and right-click on the Resolved value, select Filter Out

E : On Search, select State, type not Resolved, press enter

Answer: D

Question 3

Which role(s) are required to impersonate a user? Choose 2 answers

A : security_admin

B : sys_admin

C : admin

D : sys_user

E : impersonator

Answer: C,E

Question 4