Free ServiceNow CAD Exam Questions

Become ServiceNow Certified with updated CAD exam questions and correct answers

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Total 281 Questions | Updated On: Mar 21, 2026

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Question 1

Which path would you take to access the table configuration page from a form?

A : The Form Context menu > Configure > Dictionary

B : The Form Context menu > View > Table

C : The Form Context menu > Configure > Table

D : The Form Context menu > View > Show Table

Answer: C

Question 2

Which role(s) are required to impersonate a user? Choose 2 answers

A : security_admin

B : sys_admin

C : admin

D : sys_user

E : impersonator

Answer: C,E

Question 3

On a Business Rule, the When setting determines at what point the rule executes. What are the options for specifying that timing?

A : Before, After Async, Display

B : Insert, Update, Delete, Query

C : Before, Synchronous, Scheduled Job, View

D : Prior to, Synchronous on Update

Answer: A

Question 4

ServiceNow contains a resource which provides the following: • A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting. • A CMDB framework across our products and platform that will enable and support multiple configuration strategies. What resource do these statements describe?

A : Common Services Data Model (CSDM)

B : Configuration Management Database (CMDB)

C : Information Technology Service Management (ITSM)

D : Information Technology Infrastructure Library (ITIL)

Answer: A

Question 5

When debugging Email Notifications, what must you check on a user record? (Choose three.)

A : Active must be true.

B : The First name and Last name fields must have values.

C : The value in the Notification field must be set to enabled.

D : The user must not be locked out

E : The Email field must have a value.

Answer: A,C,E

Page: 1 / 57

Total 281 Questions | Updated On: Mar 21, 2026

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