Free ServiceNow CAD Exam Questions

Question 1

ServiceNow contains a resource which provides the following: • A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting. • A CMDB framework across our products and platform that will enable and support multiple configuration strategies. What resource do these statements describe?

A : Common Services Data Model (CSDM)

B : Configuration Management Database (CMDB)

C : Information Technology Service Management (ITSM)

D : Information Technology Infrastructure Library (ITIL)

Answer: A

Question 2

For your implementation the following tables are extended from each other: • Incident table is extended from Task table • Super Incident table is extended from Incident table In this situation, which table(s) are Parent. Child and Base tables? Choose 5 answers

A : Incident table is a Child table

B : Incident table is a Parent table

C : Task table is a Child table

D : Super Incident table is a Child table

E : Super Incident table is a Parent table

F : Task table is a Base table

G : Task table is a Parent table

H : Incident table is a Base table

I : Super Incident table is a Base table

Answer: A,B,D,F,G

Question 3

ServiceNow contains a resource which provides the following: • A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting. • A CMDB framework across our products and platform that will enable and support multiple configuration strategies. What resource do these statements describe?

A : Common Services Data Model (CSDM)

B : Configuration Management Database (CMDB)

C : Information Technology Service Management (ITSM)

D : Information Technology Infrastructure Library (ITIL)

Answer: A

Question 4

Which statement correctly describes the differences between a Client Script and a Business Rule?

A : A Client Scrip! executes on the client and a Business Rule executes on the server

B : A Client Script executes before a record is loaded and a Business Rule executes after a record is updated

C : A Client Script executes on the server and a Business Rule executes on the client

D : A Client Script executes before a record is loaded and a Business Rule executes after a record is loaded

Answer: A

Question 5

What are advantages of using Flow Designer? Choose 3 answers

A : Smooth integration with 3rd party systems

B : Less manual scripting

C : Reduces technical debt

D : Supports advanced developers

E : Enables complicated scripting

Answer: A,B,C