Free ServiceNow CAD Exam Questions

Become ServiceNow Certified with updated CAD exam questions and correct answers

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Total 293 Questions | Updated On: Oct 25, 2026

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Question 1

You are looking at a list of Active Incidents. You want to exclude Incidents with the state of Resolved. How might you do that?

A : On State column title, right-click select Filter Out > Resolved

B : On the list of records, locate and right-click on the Resolved value, select Exclude

C : Click Funnel icon, click AND. Select Resolved. Is Not, State, click Run

D : On the list of records, locate and right-click on the Resolved value, select Filter Out

E : On Search, select State, type not Resolved, press enter

Answer: D

Question 2

What field type would you select if you want to query records from another table on a form?

A : Use the Date field type.

B : Use the Phone Number field type.

C : Use the String field type.

D : Use the Reference field type.

Answer: D

Question 3

You are looking at a list of Active Incidents. You want to exclude Incidents with the state of Resolved. How might you do that?

A : On State column title, right-click select Filter Out > Resolved

B : On the list of records, locate and right-click on the Resolved value, select Exclude

C : Click Funnel icon, click AND. Select Resolved. Is Not, State, click Run

D : On the list of records, locate and right-click on the Resolved value, select Filter Out

E : On Search, select State, type not Resolved, press enter

Answer: D

Question 4

You are looking at a list of Active Incidents. You want to exclude Incidents with the state of Resolved. How might you do that?

A : On State column title, right-click select Filter Out > Resolved

B : On the list of records, locate and right-click on the Resolved value, select Exclude

C : Click Funnel icon, click AND. Select Resolved. Is Not, State, click Run

D : On the list of records, locate and right-click on the Resolved value, select Filter Out

E : On Search, select State, type not Resolved, press enter

Answer: D

Question 5

For Application Access there is a configuration option called Allow access to this table via web services. Which one of the following statements is true when this option is selected?

A : is option restricts the ability to delete records via web services but records can always be read

B : en when not selected, users with the correct permissions can use web services to access the table's records

C : is option restricts access only to SOAP web services but does not apply to REST

D : user performing the query via web services must have the correct permissions to access the table's records

Answer: B

Page: 1 / 59

Total 293 Questions | Updated On: Oct 25, 2026

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