Free ServiceNow CAD Exam Questions

Become ServiceNow Certified with updated CAD exam questions and correct answers

Page: 1 / 57

Total 281 Questions | Updated On: Apr 01, 2026

Add To Cart

Question 1

On the knowledge base record, which tab would you use to define which users are able to write articles to the knowledge base?

A : Can Contribute

B : Cannot Author

C : Can Write

D : Can Read

E : Can Author

Answer: A

Question 2

Which path would you take to access the table configuration page from a form?

A : The Form Context menu > Configure > Dictionary

B : The Form Context menu > View > Table

C : The Form Context menu > Configure > Table

D : The Form Context menu > View > Show Table

Answer: C

Question 3

On a Business Rule, the When setting determines at what point the rule executes. What are the options for specifying that timing?

A : Before, After Async, Display

B : Insert, Update, Delete, Query

C : Before, Synchronous, Scheduled Job, View

D : Prior to, Synchronous on Update

Answer: A

Question 4

Which role(s) are required to impersonate a user? Choose 2 answers

A : security_admin

B : sys_admin

C : admin

D : sys_user

E : impersonator

Answer: C,E

Question 5

ServiceNow contains a resource which provides the following: • A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting. • A CMDB framework across our products and platform that will enable and support multiple configuration strategies. What resource do these statements describe?

A : Common Services Data Model (CSDM)

B : Configuration Management Database (CMDB)

C : Information Technology Service Management (ITSM)

D : Information Technology Infrastructure Library (ITIL)

Answer: A

Page: 1 / 57

Total 281 Questions | Updated On: Apr 01, 2026

Add To Cart