Free ServiceNow CAD Exam Questions

Become ServiceNow Certified with updated CAD exam questions and correct answers

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Total 281 Questions | Updated On: Mar 07, 2026

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Question 1

Which statement correctly describes the differences between a Client Script and a Business Rule?

A : A Client Scrip! executes on the client and a Business Rule executes on the server

B : A Client Script executes before a record is loaded and a Business Rule executes after a record is updated

C : A Client Script executes on the server and a Business Rule executes on the client

D : A Client Script executes before a record is loaded and a Business Rule executes after a record is loaded

Answer: A

Question 2

On the knowledge base record, which tab would you use to define which users are able to write articles to the knowledge base?

A : Can Contribute

B : Cannot Author

C : Can Write

D : Can Read

E : Can Author

Answer: A

Question 3

You are looking at a list of Active Incidents. You want to exclude Incidents with the state of Resolved. How might you do that?

A : On State column title, right-click select Filter Out > Resolved

B : On the list of records, locate and right-click on the Resolved value, select Exclude

C : Click Funnel icon, click AND. Select Resolved. Is Not, State, click Run

D : On the list of records, locate and right-click on the Resolved value, select Filter Out

E : On Search, select State, type not Resolved, press enter

Answer: D

Question 4

ServiceNow contains a resource which provides the following: • A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting. • A CMDB framework across our products and platform that will enable and support multiple configuration strategies. What resource do these statements describe?

A : Common Services Data Model (CSDM)

B : Configuration Management Database (CMDB)

C : Information Technology Service Management (ITSM)

D : Information Technology Infrastructure Library (ITIL)

Answer: A

Question 5

Which is the base table of the configuration management database hierarchy?

A : cmdb_rel_ci

B : ucmdb

C : cmdb_ci

D : cmdb

Answer: C

Page: 1 / 57

Total 281 Questions | Updated On: Mar 07, 2026

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