Free ServiceNow CAD Exam Questions

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Total 281 Questions | Updated On: Aug 11, 2026

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Question 1

On the knowledge base record, which tab would you use to define which users are able to write articles to the knowledge base?

A : Can Contribute

B : Cannot Author

C : Can Write

D : Can Read

E : Can Author

Answer: A

Question 2

Which of the following is true about g_scratchpad? (Choose two.)

A : Used to push information from the server to the client

B : Does not exist on the mobile platform

C : Has constructors and methods

D : Has default properties passed by client-side scripts

Answer: A,B

Question 3

You are looking at a list of Active Incidents. You want to exclude Incidents with the state of Resolved. How might you do that?

A : On State column title, right-click select Filter Out > Resolved

B : On the list of records, locate and right-click on the Resolved value, select Exclude

C : Click Funnel icon, click AND. Select Resolved. Is Not, State, click Run

D : On the list of records, locate and right-click on the Resolved value, select Filter Out

E : On Search, select State, type not Resolved, press enter

Answer: D

Question 4

For your implementation the following tables are extended from each other: • Incident table is extended from Task table • Super Incident table is extended from Incident table In this situation, which table(s) are Parent. Child and Base tables? Choose 5 answers

A : Incident table is a Child table

B : Incident table is a Parent table

C : Task table is a Child table

D : Super Incident table is a Child table

E : Super Incident table is a Parent table

F : Task table is a Base table

G : Task table is a Parent table

H : Incident table is a Base table

I : Super Incident table is a Base table

Answer: A,B,D,F,G

Question 5