Free ServiceNow CAD Exam Questions

Become ServiceNow Certified with updated CAD exam questions and correct answers

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Total 281 Questions | Updated On: Jul 01, 2026

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Question 1

Which role(s) are required to impersonate a user? Choose 2 answers

A : security_admin

B : sys_admin

C : admin

D : sys_user

E : impersonator

Answer: C,E

Question 2

What do you click when you have made modifications to your report, and you want to see the results without saving?

A : Execute

B : Preview

C : Run

D : Test

E : Try it

Answer: C

Question 3

On a Business Rule, the When setting determines at what point the rule executes. What are the options for specifying that timing?

A : Before, After Async, Display

B : Insert, Update, Delete, Query

C : Before, Synchronous, Scheduled Job, View

D : Prior to, Synchronous on Update

Answer: A

Question 4

When configuring the content of an Email Notification, which syntax should be used to reference the properties of an event triggering the Notification?

A : ${event.}

B : ${current.}

C : ${.getDisplayValue()}

D : ${gs.}

Answer: C

Question 5

You are looking at a list of Active Incidents. You want to exclude Incidents with the state of Resolved. How might you do that?

A : On State column title, right-click select Filter Out > Resolved

B : On the list of records, locate and right-click on the Resolved value, select Exclude

C : Click Funnel icon, click AND. Select Resolved. Is Not, State, click Run

D : On the list of records, locate and right-click on the Resolved value, select Filter Out

E : On Search, select State, type not Resolved, press enter

Answer: D

Page: 1 / 57

Total 281 Questions | Updated On: Jul 01, 2026

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