Free Salesforce B2C-Solution-Architect Exam Questions

Become Salesforce Certified with updated B2C-Solution-Architect exam questions and correct answers

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Total 155 Questions | Updated On: Feb 15, 2025

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Question 1

A company is In the process of defining the authoritative system for key data entitles Involved In B2C journeys. The company has about 200.000 customers, each averaging 30 orders per year.

Which two systems are considered an authoritative system for consent and compliance preferences, as well as primary person attributes such as name, address, birthday, phone, and email?

Choose 2 answers

A : Commerce

B : rvice Cloud

C : perience Cloud

D : rketing Cloud

Answer: B,D

Question 2

A merchant using B2C Commerce and Service Cloud has a requirement for service agents to order products on behalf of shoppers. In the envisioned scenario, a shopper contacts the service center with an order request, the agent uses the Service Console to find the shopper's account, and initiate an order on behalf of the shopper using payment information provided by the shopper. The merchant is considering the B2C Commerce -

Service Cloud Connector for this implementation.

Which three considerations should a Solution Architect keep in mind prior to implementation? Choose 3

answers

A : ests or anonymous storefront shoppers are not supported in this scenario.

B : Commerce needs to be registered as a remote site.

C : rvice agents need a corresponding storefront login mapped to their Service Cloud user record.

D : Service Cloud Connector only supports Person Accounts as a customer model.

E : Service Cloud Connector only supports contacts as a customer model.

Answer: C,D

Question 3

An organization operating more than 20 beauty, personal care, and health brands wants to move from its on-premise CRM system to Service Cloud and Marketing Cloud. Because a customer's privacy and marketing preferences can vary based on the brand, the organization needs to track those preferences to run consent-based marketing campaigns.

Which consideration should a Solution Architect keep in mind with respect to consent preferences in Marketing Cloud with the consent data model?

A : eparate contact is required for each brand where consent is independently managed; the total count of contacts in Marketing Cloud can be larger than the number of individual customers.

B : en multiple brands are operated in a single org, the native relationship between Business, Brand, and Contact object helps distinguish privacy and consent preferences that vary between different brands.

C : obal consent governs all-or-nothing consent settings that should be managed on the Contact object to follow cross-cloud data strategy best practice using the contact ID as the primary key in Marketing Cloud.

D : en a subscriber unsubscribes without following the unsubscribe link provided in the message, the unsubscribe request is sent to Marketing Cloud directly and synchronized to the Salesforce Consent Data Model through Marketing Cloud Connect.

Answer: A

Question 4

A customer is using B2C Commerce, Marketing Cloud, Service Cloud, and Experience Cloud. They would like to leverage Salesforce CMS to create common content that can be leveraged across customer touchpoints.

Which two products can leverage Salesforce content without custom integration?

Choose 2 answers

A : perience Cloud

B : Commerce

C : rketing Cloud

D : rvice Cloud

Answer: A,B

Question 5

At Universal Containers, each admin and developer use a separate developer pro sandbox. Configuration and code are then migrated to a partial data sandbox for combination and initial testing. Once approved the configuration and code are then migrated to a full copy sandbox for final load and regression testing before going to production.

when should the full copy sandbox be refreshed?

A : ter each push from the partial data sandbox.

B : ter user acceptance testing is complete.

C : ter each major release to production.

D : ter a new user is added to production.

Answer: C

Page: 1 / 31

Total 155 Questions | Updated On: Feb 15, 2025

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