Free Salesforce B2C-Solution-Architect Exam Questions

Become Salesforce Certified with updated B2C-Solution-Architect exam questions and correct answers

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Total 155 Questions | Updated On: Jul 15, 2025
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Question 1

A company has 2,000 customers and currently services them using a call center and spreadsheets. Because of
the lack of systems there is no ability to track how successful agents are. In addition, their ordering system
cannot be easily accessed by service agents costing valuable time and hurting customer satisfaction.
What are two reasons a connected B2C Solution can add value to the company?
Choose 2 answers


Answer: B,C
Question 2

Northern Trail Outfitters (NTO) wants to consolidate various legacy commerce platforms into one
centrally-managed platform on B2C Commerce. The IT department has been working extensively with web
frameworks (such as React and Angular) in recent years and wants to leverage the benefits of B2C Commerce,
but maintain the flexibility of the user experience using headless commerce.
Which three considerations, beyond user experience, should a Solution Architect consider before confirming a
headless approach?
Choose 3 answers


Answer: A,B,D
Question 3

An organization wants to implement B2C Commerce, Marketing Cloud, and Service Cloud in a phased manner with the goal of keeping the overall project manageable and achieving a quick return on investment.
Their current legacy commerce system is home grown and has frequent, costly outages--- making this the highest priority for replacement. The current marketing platform collects only basic analytics from email marketing campaigns and has no awareness of the larger customer context. Currently, the call center meets most customer needs but the process is time-consuming and forces the agent to interact with multiple disconnected systems.
Which two implementation strategies should a Solution Architect recommend when rolling out an integrated customer experience across B2C Commerce, Marketing Cloud, and Service Cloud?
Choose 2 answers


Answer: C,D
Question 4

When integrating B2C Commerce with Marketing Cloud, which data extension type should be used to store order and product records in Marketing Cloud?


Answer: B
Question 5

An electronics company operates its website on B2C Commerce. The company recently decided to update its Customer Service portal from a homegrown solution to Service Cloud in order to take advantage of Assisted Order Placement through the 'Order on Behalf of feature in the Service Cloud console.
The company currently has 3 million customer records in its B2C Commerce database that need to be migrated into Service Cloud.
How should a Solution Architect manage the export from B2C Commerce-and import the initial batch of customer records into Service
Cloud in an efficient manner?


Answer: A
Page:    1 / 31      
Total 155 Questions | Updated On: Jul 15, 2025
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