Free Salesforce Agentforce-Specialist Exam Questions

Become Salesforce Certified with updated Agentforce-Specialist exam questions and correct answers

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Total 185 Questions | Updated On: Mar 28, 2025

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Question 1

Universal Containers recently added a custom flow for processing returns and created a new Agent Action. Which action should the company take to ensure the Agentforce Service Agent can run this new flow as part of the new Agent Action?

A : Recreate the flow using the Agentforce agent user.

B : Assign the Manage Users permission to the Agentforce Agent user.

C : Assign the Run Flows permission to the Agentforce Agent user.

Answer: C

Question 2

An Agentforce is setting up a new org and needs to ensure that users can create and execute prompt templates. TheAgentforce Specialistis unsure which roles are necessary for these tasks. Which permission sets should theAgentforce Specialistassign to users who need to create and execute prompt templates?

A : Prompt Template Manager for creating templates and Data Cloud Admin for executing templates

B : Prompt Template Manager for creating templates and Prompt Template User for executing templates

C : Data Cloud Admin for creating templates and Prompt Template User for executing templates

Answer: B

Question 3

A sales manager is using Agent Assistant to streamline their daily tasks. They ask the agent to Show me a list of my open opportunities. How does the large language model (LLM) in Agentforce identify and execute the action to show the sales manager a list of open opportunities?

A : The LLM interprets the user's request, generates a plan by identifying the apcMopnete topics and actions, and executes the actions to retrieve and display the open opportunities

B : The LLM uses a static set of rules to match the user's request with predefined topics and actions, bypassing the need for dynamic interpretation and planning.

C : Using a dialog pattern. the LLM matches the user query to the available topic, action and steps then performs the steps for each action, such as retrieving a fast of open opportunities.

Answer: A

Question 4

Universal Containers (UC) uses a file upload-based data library and custom prompt to support AI-driven training content. However, users report that the AI frequently returns outdated documents. Which corrective action should UC implement to improve content relevancy?

A : Switch the data library source from file uploads to a Knowledge-based data library, because Salesforce Knowledge bases automatically manage document recency, ensuring current documents are returned.

B : Configure a custom retriever that includes a filter condition limiting retrieval to documents updated within a defined recent period, ensuring that only current content is used for AI responses.

C : Continue using the default retriever without filters, because periodic re-uploads will eventually phase out outdated documents without further configuration or the need for custom retrievers.

Answer: B

Question 5

An Agentforce wants to include data from the response of external service invocation (REST API callout) into the prompt template. How should theAgentforce Specialistmeet this requirement?

A : Convert the JSON to an XML merge field.

B : Use External Service Record merge fields.

C : Use “Add Prompt Instructions” flow element.

Answer: B

Page: 1 / 37

Total 185 Questions | Updated On: Mar 28, 2025

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