Free Salesforce Advanced-Cross-Channel Exam Questions

Become Salesforce Certified with updated Advanced-Cross-Channel exam questions and correct answers

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Total 103 Questions | Updated On: Aug 19, 2026

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Question 1

What Einstein functionality makes predictions for email only?

A : Einstein Scoring

B : Einstein Copy Insights

C : Einstein Engagement Frequency

D : Send Time Optimization

Answer: C

Question 2

If a subscriber, who joined 2 weeks ago, clicks the main CTA (download mobile app), send the subscriber email content on the top five mobile app features. If not, send original email. 50K max daily audience. Series of 3 emails. Based on the scenario above, what is the best solution to automate this daily campaign?

A : Create a daily automation in Automation Studio that includes a single SQL query activity that populates a sendable data extension based on the campaign criteria (joined two weeks ago).

B : Use Journey Builder Engagement Splits to identify who Clicked the "Download Mobile App’ link.

C : Use Journey Builder-s (JB) Data Extension Entry Source and JB Email Activities

D : Write a SOL query activity joining the sendable audience with the CLICK data view to identify who clicked the "Download Mobile App" link.

E : Use Automation Studio-s (AS) Query Entry Source and AS Send Email Activities

Answer: A,B,C

Question 3

Where would you add a topic profile

A : Social studio automate

B : Admin settings

C : Workspace settings

D : Social studio engage

Answer: B

Question 4

What data is there in mobile connect demographics, select3

A : City

B : Region

C : Email

D : First name

E : channel

Answer: A,D

Question 5

Decision split using contact data not working, myorders DE with 1 to many relationship configured in attribute group. What questions you need to ask to troubleshoot. Select multiple

A : Are u using attribute to attribute comparison.

B : Is there any spelling mistake in your contact attributes.

C : Are there any eligible matching orders for that particular contact

Answer: A

Page: 1 / 21

Total 103 Questions | Updated On: Aug 19, 2026

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