Free Salesforce Advanced-Cross-Channel Exam Questions

Become Salesforce Certified with updated Advanced-Cross-Channel exam questions and correct answers

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Total 103 Questions | Updated On: Jan 13, 2026

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Question 1

Which two use cases are best suited for the new MC Transactional Messaging API?

A : Flash Sales

B : Order confirmations

C : Password Resets

D : Subscription reminders

Answer: B,C

Question 2

Can Social Studio's Sentiment Model be customized? 01m 05s

A : No, this is a managed service provided by only by Salesforce.

B : Yes, after you have loaded your Twitter certification number.

C : No, the sentiment is driven by Einstein calculations.

D : Yes, customization options are available in Admin

Answer: C

Question 3

Where would you add a topic profile

A : Social studio automate

B : Admin settings

C : Workspace settings

D : Social studio engage

Answer: B

Question 4

What data is there in mobile connect demographics, select3

A : City

B : Region

C : Email

D : First name

E : channel

Answer: A,D

Question 5

Decision split using contact data not working, myorders DE with 1 to many relationship configured in attribute group. What questions you need to ask to troubleshoot. Select multiple

A : Are u using attribute to attribute comparison.

B : Is there any spelling mistake in your contact attributes.

C : Are there any eligible matching orders for that particular contact

Answer: A

Page: 1 / 21

Total 103 Questions | Updated On: Jan 13, 2026

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