Free Salesforce Advanced-Cross-Channel Exam Questions

Become Salesforce Certified with updated Advanced-Cross-Channel exam questions and correct answers

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Total 103 Questions | Updated On: May 21, 2026

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Question 1

Which keywords does MobileConnect automatically recognize as STOP keywords?

A : LEAVE, GOAVVAV, END, UNSUB, NO

B : QUIT, END, OPTOUT, UNSUBSCRIBE, ENDNOW

C : STOP. FINISH, END, UNSUB, LEAVE

D : STOP, QUIT, CANCEL, END, UNSUBSCRIBE

Answer: D

Question 2

What is true about Inbox message:

A : It can open any public url also and not only cloud page

B : Device owns the message not the contact.

C : Contact owns the message not the device.

D : Alert+inbox consume 1 supermessage.

Answer: B

Question 3

What data is there in mobile connect demographics, select3

A : City

B : Region

C : Email

D : First name

E : channel

Answer: A,D

Question 4

Which two use cases are best suited for the new MC Transactional Messaging API?

A : Flash Sales

B : Order confirmations

C : Password Resets

D : Subscription reminders

Answer: B,C

Question 5

If a subscriber, who joined 2 weeks ago, clicks the main CTA (download mobile app), send the subscriber email content on the top five mobile app features. If not, send original email. 50K max daily audience. Series of 3 emails. Based on the scenario above, what is the best solution to automate this daily campaign?

A : Create a daily automation in Automation Studio that includes a single SQL query activity that populates a sendable data extension based on the campaign criteria (joined two weeks ago).

B : Use Journey Builder Engagement Splits to identify who Clicked the "Download Mobile App’ link.

C : Use Journey Builder-s (JB) Data Extension Entry Source and JB Email Activities

D : Write a SOL query activity joining the sendable audience with the CLICK data view to identify who clicked the "Download Mobile App" link.

E : Use Automation Studio-s (AS) Query Entry Source and AS Send Email Activities

Answer: A,B,C

Page: 1 / 21

Total 103 Questions | Updated On: May 21, 2026

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