Free Salesforce Advanced-Cross-Channel Exam Questions

Become Salesforce Certified with updated Advanced-Cross-Channel exam questions and correct answers

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Total 103 Questions | Updated On: May 12, 2026

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Question 1

What is true about Inbox message:

A : It can open any public url also and not only cloud page

B : Device owns the message not the contact.

C : Contact owns the message not the device.

D : Alert+inbox consume 1 supermessage.

Answer: B

Question 2

Can Social Studio's Sentiment Model be customized? 01m 05s

A : No, this is a managed service provided by only by Salesforce.

B : Yes, after you have loaded your Twitter certification number.

C : No, the sentiment is driven by Einstein calculations.

D : Yes, customization options are available in Admin

Answer: C

Question 3

What Einstein functionality makes predictions for email only?

A : Einstein Scoring

B : Einstein Copy Insights

C : Einstein Engagement Frequency

D : Send Time Optimization

Answer: C

Question 4

Which keywords does MobileConnect automatically recognize as STOP keywords?

A : LEAVE, GOAVVAV, END, UNSUB, NO

B : QUIT, END, OPTOUT, UNSUBSCRIBE, ENDNOW

C : STOP. FINISH, END, UNSUB, LEAVE

D : STOP, QUIT, CANCEL, END, UNSUBSCRIBE

Answer: D

Question 5

Globex Supermarkets are setting up Beacons in their stores, and set up one beacon in the produce section, and another in the deli section. Why should they lower the Transmit Power setting on the beacons

A : So that even devices with Push Notifications turned off can receive messages triggered by the beacons

B : They should always be set to High Transmit Power setting

C : It prevents both the produce message and the deli message from being triggered in both places

D : So that even devices with Bluetooth turned off can receive messages triggered by the beacons

Answer: C

Page: 1 / 21

Total 103 Questions | Updated On: May 12, 2026

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