Free Salesforce Advanced-Cross-Channel Exam Questions

Become Salesforce Certified with updated Advanced-Cross-Channel exam questions and correct answers

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Total 103 Questions | Updated On: Nov 12, 2026

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Question 1

What data is there in mobile connect demographics, select3

A : City

B : Region

C : Email

D : First name

E : channel

Answer: A,D

Question 2

What two options are needed when configuring a decision split using Attribute-to-Attribute comparison?

A : Non-nullable fields to be used for comparing your Journey Data and Contact Data fields

B : Nullable fields to be used for comparing your Journey Data and Contact Data fields

C : An expression builder references Journey Data and Journey Filtered : activities

D : An expression builder references Journey Data and Contact Data.

Answer: A,D

Question 3

Where would you add a topic profile

A : Social studio automate

B : Admin settings

C : Workspace settings

D : Social studio engage

Answer: B

Question 4

What is true about Inbox message:

A : It can open any public url also and not only cloud page

B : Device owns the message not the contact.

C : Contact owns the message not the device.

D : Alert+inbox consume 1 supermessage.

Answer: B

Question 5

Can Social Studio's Sentiment Model be customized? 01m 05s

A : No, this is a managed service provided by only by Salesforce.

B : Yes, after you have loaded your Twitter certification number.

C : No, the sentiment is driven by Einstein calculations.

D : Yes, customization options are available in Admin

Answer: C

Page: 1 / 21

Total 103 Questions | Updated On: Nov 12, 2026

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