Free Salesforce Advanced-Administrator Exam Questions

Become Salesforce Certified with updated Advanced-Administrator exam questions and correct answers

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Total 222 Questions | Updated On: Jan 27, 2025

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Question 1

Person accounts were recently activated at Cloud Kicks.

There are three record types for accounts:

* B2B customer

* B2C Customer

* External Partner

There are two record types for leads:

* B2B Lead

* B2CLead

The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available choices on the Conversion Layout.

What should the administrator do to correct this issue?

A : Hide the Record Type field on the Account section of the Conversion Layout.

B : Build a process that updates the record type field to B2C Customer after conversion.

C : Use a validation rule to ensure the company name on B2C Leads is blank.

D : Change organization-wide default settings for contacts to Controlled by Parent.

Answer: B

Question 2

A Salesforce Advanced Administrator is asked to create a new custom object and establish relationships with three existing objects in a complex data model. They need to ensure that the new object is related to the existing objects in the most efficient way possible.

What should the administrator consider when using Schema Builder to create the relationships?

A : Create Lookup relationships for all related objects

B : Create Master-Detail relationships for all related objects

C : Create a combination of Lookup and Master-Detail relationships based on the business requirements

D : Use External Lookup relationships for all related objects

Answer: C

Question 3

A company wants to enhance the user experience for their customer service team by allowing them to easily view and manage cases. They want to ensure that the case management functionality is easy to use and intuitive.

What is the appropriate solution for this scenario?

A : Use Visualforce to create custom pages with standard lightning page components that allow the customer service team to view and manage cases

B : Use the Lightning App Builder to create a custom app for the customer service team with standard lightning page components that allow them to view and manage cases

C : Use the Cases functionality within the existing Salesforce applications to allow the customer service team to view and manage cases

D : Use the AppExchange to install a third-party app that includes case management functionality and integrates with the existing Salesforce applications

Answer: B

Question 4

A retail company wants to implement a loyalty program for their customers, where customers can earn points for purchases and redeem them for rewards.

Which Salesforce suite of products can help them achieve this goal?

A : Salesforce CPQ

B : Salesforce Communities

C : Salesforce Marketing Cloud

D : Salesforce B2C Commerce

Answer: B

Question 5

Cloud Kicks has been tracking how many participants wear the company's shoes in each marathon. The administrator creates two custom objects: Races and Runners. There is a master-detail relationship between them as well as a Roll-up Summary field on the Races object to show the count of runners in each race. Requirements have changed, and the administrator wants to delete the Master-detail Relationship field without deleting the Runners records.

What action should an administrator take before the Relationship field can be deleted?

A : Change the field type to a Lookup Relationship.

B : Select the Allow Reparenting' checkbox on the Master-detail field.

C : Uncheck 'Delete this record also' to turn off cascading deletes.

D : Delete the Roll-up Summary field on the parent.

Answer: B

Page: 1 / 45

Total 222 Questions | Updated On: Jan 27, 2025

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