Free Salesforce Advanced-Administrator Exam Questions

Become Salesforce Certified with updated Advanced-Administrator exam questions and correct answers

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Total 222 Questions | Updated On: Feb 09, 2026

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Question 1

Your company offers different support plans, and each plan has its own response time requirements. As a Salesforce Advanced Administrator, you need to configure the entitlement processes to ensure that each plan’s milestones are automatically applied to cases based on the related account’s support plan.

What should you do to achieve this?

A : Create a separate entitlement process for each support plan and set entry criteria based on the account-s support plan

B : Create a single entitlement process with multiple milestones and use validation rules to apply the correct milestones

C : Create a single entitlement process with multiple milestones and use workflow rules to apply the correct milestones

D : Create a separate entitlement process for each support plan and use case assignment rules to apply the correct entitlement process

Answer: A

Question 2

A company wants to enhance the user interface for their sales team by adding custom components to their Salesforce applications. They want to ensure that the custom components are easily accessible and organized in a logical way.

What is the appropriate solution for this scenario?

A : Use the Lightning App Builder to create a custom app for the sales team with the desired custom components

B : Use the Lightning App Builder to create a custom page with the desired custom components and add it to the existing Sales app

C : Use the AppExchange to install a third-party app that includes the desired custom components and integrate it with the existing Sales app

D : Use the AppExchange to install a third-party app that includes the desired custom components and create a custom app for the sales team

Answer: B

Question 3

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to

remove the primary Account from a Contact but is unable to do so. The administrator has already

updated the page layout to no longer require an Account.

What could be the issue?

A : Private Contacts need to be enabled in Setup.

B : A primary Account relationship is required on a Contact regardless of the page layout settings.

C : The Contact has indirect relationships to other Accounts.

D : The Account Contact relationship record needs to be deleted first in order to disassociate the Contact from the Account.

Answer: B

Question 4

Universal Containers wants to automate and streamline their quoting process, enabling their sales team to generate accurate quotes for customers quickly.

Which standard Salesforce product should they implement?

A : Salesforce CPQ

B : Salesforce Sales Cloud

C : Salesforce Pardot

D : Salesforce Service Cloud

Answer: A

Question 5

Your organization has Contacts that are associated with multiple Accounts.

As a Salesforce Certified Advanced Administrator, which feature should you use to ensure that users can only view and edit Contacts that are associated with their Accounts?

A : Sharing Rules

B : Account Teams

C : Contact Roles

D : Criteria-Based Sharing Rules

Answer: B

Page: 1 / 45

Total 222 Questions | Updated On: Feb 09, 2026

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