Free Salesforce Advanced-Administrator Exam Questions

Question 1

DreamHouse Realty currently deals only with single-family homes but is expanding its business it include condos in large cities. There are some features and amenities that inly apply to condos, such as the amount of a deposit and concierge services.

How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?

A : Build a Lightning component to display fields that only apply to condos.

B : Create a Record Type for the type of property and custom page layouts for each.

C : Configure a validation rule to display fields based on the type of property the user is viewing.

D : Make is custom Lightning page to display specific fields based on the type of property.

Answer: B

Question 2

A Salesforce Administrator needs to move a custom Visualforce page and its associated Apex controller from a developer sandbox to a UAT sandbox.

Which tool should the Administrator use to accomplish this task?

A : Change Sets

B : Apex Data Loader

C : Salesforce CLI

D : Metadata API

Answer: A

Question 3

A company wants to enhance the user experience for their customer service team by allowing them to easily view and manage cases. They want to ensure that the case management functionality is easy to use and intuitive.

What is the appropriate solution for this scenario?

A : Use Visualforce to create custom pages with standard lightning page components that allow the customer service team to view and manage cases

B : Use the Lightning App Builder to create a custom app for the customer service team with standard lightning page components that allow them to view and manage cases

C : Use the Cases functionality within the existing Salesforce applications to allow the customer service team to view and manage cases

D : Use the AppExchange to install a third-party app that includes case management functionality and integrates with the existing Salesforce applications

Answer: B

Question 4

Your company offers different support plans, and each plan has its own response time requirements. As a Salesforce Advanced Administrator, you need to configure the entitlement processes to ensure that each plan’s milestones are automatically applied to cases based on the related account’s support plan.

What should you do to achieve this?

A : Create a separate entitlement process for each support plan and set entry criteria based on the account-s support plan

B : Create a single entitlement process with multiple milestones and use validation rules to apply the correct milestones

C : Create a single entitlement process with multiple milestones and use workflow rules to apply the correct milestones

D : Create a separate entitlement process for each support plan and use case assignment rules to apply the correct entitlement process

Answer: A

Question 5

A system administrator is investigating a security breach in Salesforce and needs to track user activity.

Which tool should the administrator use to monitor user activity?

A : Debug Log

B : Event Monitoring

C : Setup Audit Trail

D : System Overview

Answer: B