Free Salesforce Advanced-Administrator Exam Questions

Become Salesforce Certified with updated Advanced-Administrator exam questions and correct answers

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Total 222 Questions | Updated On: Apr 21, 2026

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Question 1

Person accounts were recently activated at Cloud Kicks.

There are three record types for accounts:

* B2B customer

* B2C Customer

* External Partner

There are two record types for leads:

* B2B Lead

* B2CLead

The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available choices on the Conversion Layout.

What should the administrator do to correct this issue?

A : Hide the Record Type field on the Account section of the Conversion Layout.

B : Build a process that updates the record type field to B2C Customer after conversion.

C : Use a validation rule to ensure the company name on B2C Leads is blank.

D : Change organization-wide default settings for contacts to Controlled by Parent.

Answer: B

Question 2

Universal Containers has made several changes to the custom objects and workflow rules in their development sandbox. They want to move these changes to the production environment.

Which of the following components can be included in a change set to ensure a successful deployment?

A : Apex classes and triggers

B : Standard objects and their custom fields

C : Report types and reports

D : Data, such as records and attachments

Answer: A

Question 3

AW Computing sells a variety of software programs for Its customers to choose from. Management wants to ensure that the customer automatically receives phone support when they purchase photo editing. software.

how should an administrator meet these retirements?

A : Add an entitlement template to the product for phone support.

B : Include a milestone to the product with a term of 365 days for phone support.

C : Configure a flow to create a milestone co the asset upon purchase.

D : Create a flow to attach an entitlement to the asset upon purchase.

Answer: A

Question 4

A company wants to implement Salesforce Knowledge to manage their internal documentation. They have different departments such as HR, Marketing, and Sales, and they want to create separate sections within the knowledge base for each department.

Which of the following options would be the best way to achieve this?

A : Create a separate knowledge base for each department

B : Create a single knowledge base and use data categories to separate the articles

C : Create a single knowledge base and use article types to separate the articles

D : Create a single knowledge base and use both data categories and article types to separate the articles

Answer: B

Question 5

Your organization has recently implemented Salesforce and has a mix of internal and external users. As a Salesforce Certified Advanced Administrator, you need to ensure that external users are authenticated using an external identity provider, while internal users continue to use the Salesforce authentication.

Which approach should you take?

A : Implement Single Sign-On (SSO) for both internal and external users

B : Implement Single Sign-On (SSO) for external users only

C : Implement Two-Factor Authentication (2FA) for external users only

D : Implement Delegated Authentication for external users only

Answer: B

Page: 1 / 45

Total 222 Questions | Updated On: Apr 21, 2026

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