Free Salesforce Advanced-Administrator Exam Questions

Become Salesforce Certified with updated Advanced-Administrator exam questions and correct answers

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Total 222 Questions | Updated On: Apr 21, 2026

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Question 1

Your company offers different support plans, and each plan has its own response time requirements. As a Salesforce Advanced Administrator, you need to configure the entitlement processes to ensure that each plan’s milestones are automatically applied to cases based on the related account’s support plan.

What should you do to achieve this?

A : Create a separate entitlement process for each support plan and set entry criteria based on the account-s support plan

B : Create a single entitlement process with multiple milestones and use validation rules to apply the correct milestones

C : Create a single entitlement process with multiple milestones and use workflow rules to apply the correct milestones

D : Create a separate entitlement process for each support plan and use case assignment rules to apply the correct entitlement process

Answer: A

Question 2

An administrator has a request to create a Next Steps field for users to document what they need to do next on a lead. The field should allow users to format the text and be mapped to an opportunity when converted.

What type of field will satisfy these requirements?

A : Formula (Text)

B : Text Area (Long)

C : Text Area

D : Text Area (Rich)

E :

Answer: C

Question 3

When creating or modifying dashboard components, which of the following options is available to change the way data is presented in the component?

A : Grouping

B : Sorting

C : Formatting

D : Filters

Answer: C

Question 4

When configuring a change set, which two practices should an administrator adhere to in order to ensure a successful deployment to production?

Choose 2 answers

A : Clone a change set to add forgotten dependent components to an uploaded change set.

B : Add permissions and access settings to outbound change sets in addition to the dependent component list.

C : Run deployment validations on the change set in the sandbox prior to uploading to production.

D : When deploying a new record type, ensure the new record type is the only component in the change set.

Answer: A,C

Question 5

A system administrator is investigating a security breach in Salesforce and needs to track user activity.

Which tool should the administrator use to monitor user activity?

A : Debug Log

B : Event Monitoring

C : Setup Audit Trail

D : System Overview

Answer: B

Page: 1 / 45

Total 222 Questions | Updated On: Apr 21, 2026

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