Free Salesforce Advanced-Administrator Exam Questions

Become Salesforce Certified with updated Advanced-Administrator exam questions and correct answers

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Total 222 Questions | Updated On: Jan 27, 2025

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Question 1

A support agent needs to review a customer’s past interactions with the company.

Which feature of Salesforce allows the agent to see all previous cases, emails, and chat interactions with the customer in a single view?

A : Service Console

B : Case Feed

C : Live Agent

D : Omni-Channel

Answer: B

Question 2

Cloud Kicks needs to track government-issued identification numbers for its customers. The security team requires that the identification number cannot changed by users and must be masked when displayed, except the last two digits.

Which two recommended configurators should administrator create? Choose 2 answers

A : Use a field with Classic Encryption.

B : Enable Shield Platform Encryption.

C : Configure a Field Encryption Policy

D : SetRead-Only Field-Level Security in the user Profile

Answer: B,C

Question 3

HealthCo is a healthcare company using Salesforce to store sensitive patient data. Due to new compliance regulations, HealthCo must track all changes to specific patient fields for seven years.

Which Salesforce feature should they use to achieve this requirement?

A : Setup Audit Trail

B : Field-Level Security

C : Field Audit Trail

D : Shield Platform Encryption

Answer: C

Question 4

A previous consultant helped Universal Containers automate many of its business processes. The administrator changed the email address on the consultant's user record and deactivated it. The consultant called to say they continue to get email messages from failed flows and processes.

What steps should the administrator perform to stop the fault messages from going to the consultant?

A : Create a custom metadata type and associate the LastModifiedBy field. Write a flow that updates the field in any flows or processes equal to the consultant-s name

B : Request an Email Log from Email Log Files in Setup and filter the request by the consultant-s email. Manually update any flows or processes listed on the log.

C : Set Send Process or Flow Error Email' to Apex Exception Email Recipients' in Automation settings. Add the System Admin-s email to the Apex Exception Email page in Setup.

D : Export Flow Interviews filtered by LastModifiedBy.email using Data Loader. In the .csv file, change LastModifiedBy to the System Admin and upload changes with Data Loader.

Answer: C

Question 5

A Salesforce Advanced Administrator is working with a company that sells products with different prices for bulk purchases. The company wants the sales team to be able to generate accurate quotes based on the quantity of products purchased.

How should the administrator configure Salesforce to meet this requirement?

A : Create a record type for each quantity tier and use unique price books for each tier

B : Create a custom object for each quantity tier and use unique price books for each tier

C : Create a single price book with different product families for each quantity tier

D : Create a single price book with different price tiers for each product

Answer: D

Page: 1 / 45

Total 222 Questions | Updated On: Jan 27, 2025

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