Free Salesforce ARC-801 Exam Questions

Question 1

Universal Containers serves customers globally across two businesses. Each business has its own org for managing its sales and support operations. Each line of business also maintains its own reporting systems using both CRM Analytics and Salesforce reports, but the CEO is asking for a unique dashboard that includes the global opportunity pipeline with data from both orgs.

What should a Solution Architect propose?

A : CRM Analytics in the primary org and create a Salesforce External Connection. Then, create a dataflow to combine data from both orgs.

B : one org as primary and create external objects for the accounts and opportunities of the other one. Then, use standard reports.

C : one org as primary and an ETL tool to synchronize the accounts and opportunities of the other org. Then, use standard reports.

D : CRM Analytics in the primary org and then, in the dashboards, use Salesforce Connect to query the data from the other org.

Answer: A

Question 2

Universal Containers (UC) is about to implement Sales Cloud, Service Cloud, and Revenue Cloud within its newly created Salesforce environment. But before UC begins, the CIO would like to understand the options for creating and migrating changes within Salesforce. UC is about to use a sandbox for the initial build and will deploy customisation up to the production environment. UC has decided to build packages of metadata to silo the functionality between the three clouds it is implementing for.

What are two key considerations a Solution Architect should keep in mind when recommending packaging?

Choose 2 answers

A : ign the package as modular, loosely coupled units of metadata rather than large chunks of an org.

B : ly utilize one functional automation tool (Flow, Workflow Rules, Process Builder) per object.

C : is impossible to track source control with package development; either the org owns the source or a source control does, but never both.

D : ouds like Revenue Cloud have their own packages so it is easy to work with them because their automation is limited.

Answer: A,B

Question 3

What should a Solution Architect do to ensure that all requirements for a multi-cloud implementation are captured during discovery sessions so that project stakeholders are aligned with the project team on deliverables?

A : velop and present the business case to all project stakeholders before beginning the solution design and development phase

B : velop and present the project scope itemized within the requirements document to all project stakeholders before beginning the solution design and development phase.

C : fine and document the user journey map with project stakeholders to capture the customer interactions at all touchpoints.

D : fine and document the business value map with project stakeholders to capture the value provided by the implementation.

Answer: C

Question 4

A shipping and logistics company uses Sales Cloud, Service Cloud, and Marketing Cloud. It relies on Salesforce standard reports for its current KPIs. However, the company wants to see report trends and complex analytics. It also wants the reports to be visible to salesforce users as well as non-Salesforce users.

Which recommendation should a solution Architect make to meet the company's needs?

A : les Cloud Einstein

B : porting snapshots

C : M Analytics

D : andard Dashboards

Answer: C

Question 5

Universal Containers (UC) currently has Sales Cloud, Revenue Cloud, and Marketing Cloud Account Engagement within its existing Salesforce environment and is utilizing a standard Lead to Cash solution across those clouds. UC is 2 years into its Salesforce implementation, and the CIO is getting concerned with the sheer amount of data affecting its environment's data limits.

IT is doing upkeep on older records that may no longer be relevant. They have decided to start looking at data archival strategies and what to archive correctly. Given that this solution involves Leads from Marketing Cloud Account Engagement, Opportunities from Sales Cloud, and Quotes from Revenue Cloud, they are concerned about archiving related data on active sales pipelines. They also want to keep a historical snapshot of all of their Quotes, Opportunities, and Leads for future pipeline performance purposes and are open to options.

Choose 2 answers

A : opose Skinny Tables to the CIO before doing anything else.

B : derstand the organization's regulatory requirements around right to retain or delete data.

C : commend AppExchange solutions that provide capabilities around data archiving to the CIO.

D : gment the data in terms of data needed for daily operations, data that is used occasionally at demand, and data that is used purely for historical purposes.

Answer: B,D