Free Salesforce AI-Specialist Exam Questions

Become Salesforce Certified with updated AI-Specialist exam questions and correct answers

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Total 447 Questions | Updated On: Feb 17, 2025

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Question 1

What is an appropriate use case for leveraging Agentforce Sales Agent in a sales context?

A : Enable a sates team to use natural language to invoke defined sales tasks grounded in relevant data and be able to ensure company policies are applied. conversationally and in the now or work.

B : Enable a sales team by providing them with an interactive step-by-step guide based on business rules to ensure accurate data entry into Salesforce and help close deals fatter.

C : Instantly review and read incoming messages or emails that are then logged to the correct opportunity, contact, and account records to provide a full view of customer interactions and communications.

Answer: A

Question 2

An AI Specialist wants to use the related lists from an account in a custom prompt template. What should the AI Specialist consider when configuring the prompt template?

A : The text encoding (for example, UTF-8, ASCII) option

B : The maximum number of related list merge fields

C : The choice between XML and JSON rendering formats for the list

Answer: B

Question 3

Universal Containers has a strict change management process that requires all possible configuration to be completed in a sandbox which will be deployed to production. The AI Specialist is tasked with setting up Work Summaries for Enhanced Messaging. Einstein Generative AI is already enabled in production, and the Einstein Work Summaries permission set is already available in production. Which other configuration steps should the AI Specialist take in the sandbox that can be deployed to the production org?

A : create custom fields to store Issue, Resolution, and Summary; create a Quick Action that updates these fields: add the Wrap Up component to the Messaging Session record paae layout: and create Permission Set Assignments for the intended Agents.

B : From the Epstein setup menu, select Turn on Einstein: create custom fields to store Issue, Resolution, and Summary: create a Quick Action that updates these fields: and add the wrap up componert to the Messaging session record page layout.

C : Create custom fields to store issue, Resolution, and Summary; create a Quick Action that updates these fields: and ado the Wrap up component to the Messaging session record page lavcut.

Answer: C

Question 4

Universal Containers (UC) recently rolled out Einstein Generative capabilities and has created acustom prompt to summarize caserecords. Users have reported that the case summaries generated are not returning the appropriateinformation.What is a possible explanation for the poor prompt performance?

A : The data being used for grounding Is incorrect or incomplete.

B : The prompt template version is incompatible with the chosen LLM

C : The Einstein Trust Layer is incorrectly configured.

Answer: A

Question 5

Universal Containers wants to implement a solution in Salesforce with a custom UX that allows usersto enter a sales order number.Subsequently, the system will invoke a custom prompt template to create and display a summary ofthe sales order header and sales order details.Which solution should an AI Specialist implement to meet this requirement?

A : Create a screen flow to collect sales order number and invoke the prompt template using the standard "Prompt Template" flow action.

B : Create a template-triggered prompt flow and invoke the prompt template using the standard œPrompt Template flow action.

C : Create an autolaunched flow and invoke the prompt template using the standard œPrompt Template" flow action.

Answer: A

Page: 1 / 90

Total 447 Questions | Updated On: Feb 17, 2025

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