Free Salesforce AI-Specialist Exam Questions

Question 1

Universal Containers is planning a marketing email about products that most closely match acustomer's expressed interests.What should an AI Specialist recommend to generate this email?

A : Standard email marketing template using Apex or flows for matching interest in products

B : Custom sales email template which is grounded with interest and product information

C : Standard email draft with Einstein and choose standard email template

Answer: B

Question 2

Universal Containers (UC) plans to send one of three different emails to its customers based on thecustomer's lifetime value score and their market segment.Considering that UC are required to explain why an e-mail was selected, which AI model should UCuse to achieve this?

A : Predictive model and generative model

B : Generative model

C : Predictive model

Answer: C

Question 3

An AI Specialist wants to use the related lists from an account in a custom prompt template. What should the AI Specialist consider when configuring the prompt template?

A : The text encoding (for example, UTF-8, ASCII) option

B : The maximum number of related list merge fields

C : The choice between XML and JSON rendering formats for the list

Answer: B

Question 4

Universal Containers (UC) is experimenting with using public Generative AI models and is familiarwith the language required to get the information it needs. However, it can be time consuming forboth UC's sales and service reps to type in the prompt to get the information they need, and ensureprompt consistency.Which Salesforce feature should a Salesforce AI Specialist recommend to address these concerns?

A : Einstein Recommendation Builder

B : Einstein Copilot Action: Query Records

C : Einstein Prompt Builder and Prompt Templates

Answer: C

Question 5

Universal Containers (UC) is experimenting with using public Generative AI models and is familiarwith the language required to get the information it needs. However, it can be time consuming forboth UC's sales and service reps to type in the prompt to get the information they need, and ensureprompt consistency.Which Salesforce feature should a Salesforce AI Specialist recommend to address these concerns?

A : Einstein Recommendation Builder

B : Einstein Copilot Action: Query Records

C : Einstein Prompt Builder and Prompt Templates

Answer: C