Free Salesforce AI-Associate Exam Questions

John is preparing data to train an AI model for predicting customer churn on Salesforce.

Which of the following data issues would MOST undermine the accuracy and reliability of his churn prediction model?

A Salesforce administrator creates a new field to capture an order's destination country. Which field type should they use to ensure data quality? 

A city’s traffic department deploys an AI system to adjust the timing of traffic lights to optimize traffic flow. However, pedestrians report an increase in wait times at crossings, with no explanation provided for the change.

What ethical challenge related to the lack of transparency in AI does this situation best embody?

Liam, a sales director at HealthFit, wants to gain insights into which of their fitness products is most likely to be popular in the coming quarter based on historical sales and current market trends.

Which AI feature within Salesforce would be most effective for Liam’s goal?

A leading online retail company is looking to enhance their customer experience using Salesforce’s AI capabilities.

Which AI-driven feature can help them predict which products a customer is likely to buy next based on their browsing and purchasing habits?