Free Salesforce AI-Associate Exam Questions

Become Salesforce Certified with updated AI-Associate exam questions and correct answers

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Total 339 Questions | Updated On: Nov 14, 2024

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Question 1

Lucas, the marketing head at EduTech Innovations, is keen on analyzing student feedback from their new online course platform. He wants a tool that can detect positive, negative, or neutral sentiments from student reviews to enhance the user experience.

Which Salesforce AI tool is best suited for Lucas’s requirements?

A : Einstein Voice to transcribe spoken reviews into text

B : Einstein Sentiment Analysis to determine the sentiment of the feedback

C : Einstein Object Detection to identify educational materials in images

Answer: B

Question 2

Cloud Kicks is testing a new AI model. Which approach aligns with Salesforce's Trusted AI Principle of Incluslvity?

A : Test only with data from a specific region or demographic to limit the risk of data leaks.

B : Rely on a development team with uniform backgrounds to assess the potential societal implications of the model.

C : Test with diverse and representative datasets appropriate for how the model will be used.

Answer: C

Question 3

Cloud Kicks' latest email campaign is struggling to attract new customers. How can AI increase the company's customer email engagement?

A : Create personalized emails

B : Resend emails to inactive recipients

C : Remove invalid email addresses

Answer: A

Question 4

Why is it critical to consider privacy concerns when dealing with AI and CRM data?

A : Ensures compliance with laws and regulations

B : Confirms the data is accessible to all users

C : Increases the volume of data collected

Answer: A

Question 5

Which of the following is an example of AI functionality within Salesforce CRM?

A : Using emails to automatically generate knowledge articles.

B : Translating website content into multiple languages in real-time.

C : Running a PC antivirus scan

Answer: A

Page: 1 / 68

Total 339 Questions | Updated On: Nov 14, 2024

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