Free Salesforce AI-Associate Exam Questions

Alex is a data analyst working for a healthcare provider. During a routine audit, he observed that some patients’ records were missing vital data like allergies or medical history, which could pose serious risks during treatments.

What aspect of data quality is underlined in this situation?

Nina, a sales manager, integrates an AI model into Salesforce to forecast quarterly sales. However, the predictions frequently do not align with actual sales results.

Which of the following data quality concerns might be the PRIMARY reason for these misalignments?

Carlos, who works for a healthcare startup, employs Salesforce AI to predict patient readmission rates. After deploying the model, he realizes that the predictions are vastly different from the actual readmission figures.

Which data quality issue might be chiefly responsible for this discrepancy?

Liam, a customer service director, wants to understand the general sentiment of customer feedback provided in emails to improve service levels.

Which AI capability within Salesforce’s CRM should he utilize?

What is the best method to safeguard customer data privacy?