Free Salesforce AI-Associate Exam Questions

Become Salesforce Certified with updated AI-Associate exam questions and correct answers

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Total 339 Questions | Updated On: Jan 13, 2026

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Question 1

An online news platform uses an AI algorithm to curate personalized news feeds for its readers. Alice notices that her feed is increasingly filled with only one-sided political news. When she seeks an explanation, the platform is unable to provide one.

Which ethical challenge stemming from the lack of transparency in AI is most evident in this case?

A : The AI system is influenced by advertisement incentives

B : The AI-s decision-making rationale is indistinct

C : Alice-s reading habits are inaccurately assessed

Answer: B

Question 2

Cloud Kicks wants to optimize its business operations by incorporating AI into its CRM. What should the company do first to prepare its data for use with AI?

A : Remove biased data.

B : Determine data availability.

C : Determine data outcomes.

Answer: B

Question 3

What is a benefit of a diverse, balanced, and large dataset?

A : Training time

B : Data privacy

C : Model accuracy

Answer: C

Question 4

Which type of bias imposes a system ‘s values on others?

A : Societal

B : Automation

C : Association

Answer: A

Question 5

A financial firm, after deploying a Salesforce AI solution, realized that the AI is not recommending loans to individuals from certain neighborhoods. They decide to address this problem.

Which of the following steps best adheres to Salesforce’s Trusted AI Principles?

A : Ignoring the AI-s recommendations and manually approving loans for everyone to maintain equality

B : Analyzing the data sources and the AI model to understand the reason for the bias and then refining the model while collaborating with community leaders

C : Increasing marketing efforts in those neighborhoods to balance out the loan distribution

Answer: B

Page: 1 / 68

Total 339 Questions | Updated On: Jan 13, 2026

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