Free Salesforce AI-Associate Exam Questions

Become Salesforce Certified with updated AI-Associate exam questions and correct answers

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Total 339 Questions | Updated On: Sep 25, 2026

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Question 1

A large pharmaceutical company wants to leverage Salesforce AI to understand patterns and trends in their vast amounts of data to recommend actions and even automate some processes.

Which AI capability within Salesforce CRM would be the most suitable for this use case?

A : Einstein Vision

B : Einstein Recommendations

C : Einstein Discovery

Answer: C

Question 2

Cloud Kicks wants to use AI to enhance its sales processes and customer support. Which capacity should they use?

A : Dashboard of Current Leads and Cases

B : Sales path and Automaton Case Escalations

C : Einstein Lead Scoring and Case Classification

Answer: C

Question 3

Which type of bias imposes a system ‘s values on others?

A : Societal

B : Automation

C : Association

Answer: A

Question 4

How does AI assist in lead qualification?

A : Scores leads based on customer data

B : Creates personalized SMS campaigns

C : Automatically interacts with prospects

Answer: A

Question 5

Leo, a data scientist, is working on an AI model within Salesforce to help the marketing team optimize their email campaigns. Despite rigorous testing, the deployed model isn’t achieving expected open rates.

Which data quality problem might be the PRINCIPAL cause for this challenge?

A : The dataset consists of emails sent at various times of the day, capturing different user behaviors

B : Many records in the dataset have inconsistent or incorrect email formats, leading to undeliverable emails

C : The model was trained on both promotional and transactional emails to understand varying content dynamics

Answer: B

Page: 1 / 68

Total 339 Questions | Updated On: Sep 25, 2026

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