Free Salesforce AI-Associate Exam Questions

An administrator at Cloud Kicks wants to ensure that a field is set up on the customer record so their preferred name can be captured. Which Salesforce field type should the administrator use to accomplish this? 

Which type of bias imposes a system ‘s values on others?

A retail company uses Salesforce’s AI tools for personalized customer advertisements. They find that certain demographic groups receive fewer promotional offers than others, which wasn’t an intentional design.

Which Salesforce’s Trusted AI principle is the company neglecting?

A sales representative at TechCorp wants to utilize Salesforce AI capabilities to predict which leads are most likely to convert into sales.

Which Einstein AI feature should she consider using?

Miranda, an e-commerce manager at ShopSmart, wants to leverage AI to recommend products to users based on their browsing history and past purchases.

Which Salesforce AI feature is most apt for Miranda’s goal?