Free Salesforce AI-Associate Exam Questions

Become Salesforce Certified with updated AI-Associate exam questions and correct answers

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Total 339 Questions | Updated On: Nov 26, 2025

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Question 1

When one group captures information using a text field while another uses a picklist for the same data, which data best practice is being compromised within Salesforce?

A : Ensuring data consistency

B : Ensuring data completeness

C : Ensuring data accuracy

Answer: A

Question 2

What is the role of Salesforce Trust AI principles in the context of CRM system?

A : Guiding ethical and responsible use of AI

B : Providing a framework for AI data model accuracy

C : Outlining the technical specifications for AI integration

Answer: A

Question 3

How does AI assist in lead qualification?

A : Scores leads based on customer data

B : Creates personalized SMS campaigns

C : Automatically interacts with prospects

Answer: A

Question 4

Cloud Kicks wants to use AI to enhance its sales processes and customer support. Which capacity should they use?

A : Dashboard of Current Leads and Cases

B : Sales path and Automaton Case Escalations

C : Einstein Lead Scoring and Case Classification

Answer: C

Question 5

Nina, a sales manager, integrates an AI model into Salesforce to forecast quarterly sales. However, the predictions frequently do not align with actual sales results.

Which of the following data quality concerns might be the PRIMARY reason for these misalignments?

A : The dataset includes sales data from both peak seasons and slow sales periods

B : Many sales records in the dataset contain misrecorded or mislabeled transaction dates

C : The data includes information about both first-time buyers and recurring clients

Answer: B

Page: 1 / 68

Total 339 Questions | Updated On: Nov 26, 2025

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