Free Salesforce AI-Associate Exam Questions

What distinguishes a predictive AI model from a generative AI model?

A financial institution uses an AI system to pre-approve customers for personal loans. Tom, a loyal customer with an excellent credit score, is surprised to find he isn’t pre-approved. He reaches out for an explanation, but the institution cannot specify why.

Which ethical challenge related to AI’s lack of transparency is showcased here?

Liam, a sales director at HealthFit, wants to gain insights into which of their fitness products is most likely to be popular in the coming quarter based on historical sales and current market trends.

Which AI feature within Salesforce would be most effective for Liam’s goal?

A pharmaceutical company uses an AI algorithm to identify potential patients for a new drug trial. After patient selection, some are puzzled about their selection as they don’t suffer from the ailment the drug treats.

Which ethical challenge related to the lack of transparency in AI best describes this situation?

Alex is a data analyst working for a healthcare provider. During a routine audit, he observed that some patients’ records were missing vital data like allergies or medical history, which could pose serious risks during treatments.

What aspect of data quality is underlined in this situation?