Free Salesforce AI-Associate Exam Questions

What should be done to prevent bias from entering an AI system when training it? 

How does AI assist in lead qualification? 

A financial firm, after deploying a Salesforce AI solution, realized that the AI is not recommending loans to individuals from certain neighborhoods. They decide to address this problem.

Which of the following steps best adheres to Salesforce’s Trusted AI Principles?

Martin, a database administrator, was merging datasets from two separate systems into a unified platform. While inspecting the data, he found that product IDs from one system started with an alphabetic prefix, whereas the other used numeric-only codes.

This discrepancy highlights which data quality element?

You are a Salesforce AI consultant for MetroBank. They aim to build an AI system that can understand and respond to customer queries in real-time, adapt to changing regulations, and also have the capacity to learn from historical financial data and transactions without human intervention.

Which type of AI would best address MetroBank’s needs?