Free Salesforce AI-Associate Exam Questions

Become Salesforce Certified with updated AI-Associate exam questions and correct answers

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Total 339 Questions | Updated On: Jan 05, 2026

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Question 1

An online tutoring platform employs a machine learning model to match students with tutors. The model uses data such as student’s past performance, learning style, and first language.

What ethical concern might arise if the model overly emphasizes the student’s first language?

A : The platform might have a high turnover rate of tutors due to fluctuating demand

B : Overemphasis on the first language could lead to linguistic profiling, potentially limiting a student-s exposure to diverse teaching methods and materials

C : The platform will need to constantly update its model to accommodate new languages

Answer: B

Question 2

What is the role of Salesforce Trust AI principles in the context of CRM system?

A : Guiding ethical and responsible use of AI

B : Providing a framework for AI data model accuracy

C : Outlining the technical specifications for AI integration

Answer: A

Question 3

What should organizations do to ensure data quality for their AI initiatives?

A : Collect and curate high-quality data from reliable sources.

B : Rely on AI algorithms to automatically handle data quality issues.

C : Prioritize model fine-tuning over data quality improvements.

Answer: A

Question 4

A leading online retail company is looking to enhance their customer experience using Salesforce’s AI capabilities.

Which AI-driven feature can help them predict which products a customer is likely to buy next based on their browsing and purchasing habits?

A : AI-driven content management for creating appealing product descriptions

B : AI-based predictive analytics to forecast product trends

C : AI-enhanced personalization algorithms for product recommendations

Answer: C

Question 5

A tech startup is developing an AI-powered assistant for educational purposes. They want the AI to adapt to each student’s learning style over time, offering a personalized learning experience. To achieve this, they are considering which Salesforce Trusted AI principle would be most applicable.

Which principle should guide their development?

A : Rigidity

B : Customizability

C : Impartiality

Answer: B

Page: 1 / 68

Total 339 Questions | Updated On: Jan 05, 2026

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