Free Salesforce AI-Associate Exam Questions

Become Salesforce Certified with updated AI-Associate exam questions and correct answers

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Total 339 Questions | Updated On: Aug 02, 2026

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Question 1

A leading online retail company is looking to enhance their customer experience using Salesforce’s AI capabilities.

Which AI-driven feature can help them predict which products a customer is likely to buy next based on their browsing and purchasing habits?

A : AI-driven content management for creating appealing product descriptions

B : AI-based predictive analytics to forecast product trends

C : AI-enhanced personalization algorithms for product recommendations

Answer: C

Question 2

What are some of the ethical challenges associated with AI development?

A : Potential for human bias in machine learning algorithms and the lack of transparency in AI decision-making processes

B : Implicit transparency of AI systems, which makes It easy for users to understand and trust their decisions

C : Inherent neutrality of AI systems, which eliminates any potential for human bias in decision-making

Answer: A

Question 3

A financial institution uses a machine learning model to assess loan eligibility based on an applicant’s credit history, employment status, and neighborhood of residence.

What ethical challenge might arise from considering the neighborhood of residence in the assessment?

A : Applicants from wealthier neighborhoods will have more varied loan offerings

B : Applicants from certain neighborhoods might be unjustly disadvantaged due to existing socioeconomic biases

C : The model could incorrectly prioritize neighborhood over credit history

Answer: B

Question 4

A financial institution uses an AI model to decide whether or not to approve loans. When asked by rejected applicants about the reason for their denial, the bank is unable to provide a clear justification.

What ethical challenge regarding the lack of transparency in AI is highlighted in this scenario?

A : Data privacy concerns

B : Inexplicability of decision-making

C : Inadequate model testing

Answer: B

Question 5

What is a benefit of a diverse, balanced, and large dataset?

A : Training time

B : Data privacy

C : Model accuracy

Answer: C

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Total 339 Questions | Updated On: Aug 02, 2026

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