Free Salesforce AI-Associate Exam Questions

A city’s traffic department deploys an AI system to adjust the timing of traffic lights to optimize traffic flow. However, pedestrians report an increase in wait times at crossings, with no explanation provided for the change.

What ethical challenge related to the lack of transparency in AI does this situation best embody?

What are the three commonly used examples of AI in CRM? 

A tech startup is developing an AI-powered assistant for educational purposes. They want the AI to adapt to each student’s learning style over time, offering a personalized learning experience. To achieve this, they are considering which Salesforce Trusted AI principle would be most applicable.

Which principle should guide their development?

Which of the following is an example of AI functionality within Salesforce CRM?

A retail company uses Salesforce’s AI tools for personalized customer advertisements. They find that certain demographic groups receive fewer promotional offers than others, which wasn’t an intentional design.

Which Salesforce’s Trusted AI principle is the company neglecting?