Free Salesforce AI-Associate Exam Questions

Become Salesforce Certified with updated AI-Associate exam questions and correct answers

Page: 1 / 68

Total 339 Questions | Updated On: Sep 03, 2026

Add To Cart

Question 1

Which data does Salesforce automatically exclude from marketing Cloud Einstein engagement model training to mitigate bias and ethic

A : Geographic

B : Geographic

C : Cryptographic

Answer: B

Question 2

Cloud Kicks wants to use AI to enhance its sales processes and customer support. Which capacity should they use?

A : Dashboard of Current Leads and Cases

B : Sales path and Automaton Case Escalations

C : Einstein Lead Scoring and Case Classification

Answer: C

Question 3

What should be done to prevent bias from entering an AI system when training it?

A : Use alternative assumptions.

B : Import diverse training data.

C : Include Proxy variables.

Answer: B

Question 4

What are the three commonly used examples of AI in CRM?

A : Predictive scoring, reporting, Image classification

B : Predictive scoring, forecasting, recommendations

C : Einstein Bots, face recognition, recommendations

Answer: B

Question 5

Carlos, who works for a healthcare startup, employs Salesforce AI to predict patient readmission rates. After deploying the model, he realizes that the predictions are vastly different from the actual readmission figures.

Which data quality issue might be chiefly responsible for this discrepancy?

A : The dataset incorporates patient feedback post-discharge

B : Significant sections of the dataset have not been normalized, leading to skewed representation of patient conditions

C : The AI model factors in the type and frequency of treatments each patient received

Answer: B

Page: 1 / 68

Total 339 Questions | Updated On: Sep 03, 2026

Add To Cart