Free Salesforce AI-Associate Exam Questions

A pharmaceutical company is deploying an AI model to anticipate potential outbreaks based on health data analytics. Ensuring that the system’s forecasts are consistent and reliable is their top priority.

Which principle from Salesforce’s Trusted AI should they particularly focus on to achieve this?

A streaming platform uses an AI model to recommend movies and shows to its users. The model factors in watched history, genre preferences, and user age.

Given that many older movies and shows often depict stereotypes, what is a primary ethical challenge if these older contents are heavily recommended based on user age?

A large hospital uses an AI system to prioritize patients for surgeries based on urgency. Robert, despite having a critical condition, is scheduled for surgery after several less severe cases. When the hospital is questioned about this anomaly, it struggles to provide a rationale.

Which ethical challenge due to AI’s lack of transparency is evident here?

Alex, a customer support lead, wishes to automatically categorize incoming customer inquiries to ensure faster resolution by routing them to the most appropriate agent.

Which AI feature within Salesforce is designed to assist with this?

Which of the following best represents a principle for trusted AI advocated by Salesforce?