Free Salesforce AI-Associate Exam Questions

Which method offers a swift approach to evaluating your data and assessing its quality within Salesforce?

Cloud Kicks wants to ensure that multiple records for the same customer are removed in Salesforce. Which feature should be used to accomplish this?

Why is it critical to consider privacy concerns when dealing with AI and CRM data? 

A large hospital uses an AI system to prioritize patients for surgeries based on urgency. Robert, despite having a critical condition, is scheduled for surgery after several less severe cases. When the hospital is questioned about this anomaly, it struggles to provide a rationale.

Which ethical challenge due to AI’s lack of transparency is evident here?

Carlos, a product manager at TechGiant Electronics, wants to better understand the public’s perception of their latest smartphone model by analyzing social media posts, comments, and reviews. He is particularly interested in gauging whether the sentiment is positive, negative, or neutral.

Which Salesforce AI capability should Carlos employ for this task?