Free Salesforce AI-Associate Exam Questions

Carlos, who works for a healthcare startup, employs Salesforce AI to predict patient readmission rates. After deploying the model, he realizes that the predictions are vastly different from the actual readmission figures.

Which data quality issue might be chiefly responsible for this discrepancy?

A city’s traffic department deploys an AI system to adjust the timing of traffic lights to optimize traffic flow. However, pedestrians report an increase in wait times at crossings, with no explanation provided for the change.

What ethical challenge related to the lack of transparency in AI does this situation best embody?

A city uses an AI model for predictive policing, forecasting potential crime hotspots based on past incidents. The data fed into the model includes crime type, time, and predominant ethnicity of the neighborhood.

What is the most pressing ethical issue with this approach?

Leo, a data scientist, is working on an AI model within Salesforce to help the marketing team optimize their email campaigns. Despite rigorous testing, the deployed model isn’t achieving expected open rates.

Which data quality problem might be the PRINCIPAL cause for this challenge?

Cloud Kicks wants to optimize its business operations by incorporating AI into its CRM. What should the company do first to prepare its data for use with AI?