Free Salesforce AI-Associate Exam Questions

An online tutoring platform employs a machine learning model to match students with tutors. The model uses data such as student’s past performance, learning style, and first language.

What ethical concern might arise if the model overly emphasizes the student’s first language?

You are a Salesforce AI consultant for MetroBank. They aim to build an AI system that can understand and respond to customer queries in real-time, adapt to changing regulations, and also have the capacity to learn from historical financial data and transactions without human intervention.

Which type of AI would best address MetroBank’s needs?

A city’s traffic department deploys an AI system to adjust the timing of traffic lights to optimize traffic flow. However, pedestrians report an increase in wait times at crossings, with no explanation provided for the change.

What ethical challenge related to the lack of transparency in AI does this situation best embody?

An online news platform uses an AI algorithm to curate personalized news feeds for its readers. Alice notices that her feed is increasingly filled with only one-sided political news. When she seeks an explanation, the platform is unable to provide one.

Which ethical challenge stemming from the lack of transparency in AI is most evident in this case?

A credit card company uses an AI-driven fraud detection system. Dave, a long-time customer, has his card mistakenly frozen multiple times while traveling, but the company can’t clarify the specific reasons.

Which ethical challenge concerning the lack of transparency in AI does this highlight?