Free Salesforce AI-Associate Exam Questions

Become Salesforce Certified with updated AI-Associate exam questions and correct answers

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Total 339 Questions | Updated On: Feb 11, 2026

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Question 1

A business analyst (BA) wants to improve business by enhancing their sales processes and customer.. Which AI application should the BA use to meet their needs?

A : Sales data cleansing and customer support data governance

B : Machine learning models and chatbot predictions

C : Lead scoring, opportunity forecasting, and case classification

Answer: C

Question 2

A financial institution uses a machine learning model to assess loan eligibility based on an applicant’s credit history, employment status, and neighborhood of residence.

What ethical challenge might arise from considering the neighborhood of residence in the assessment?

A : Applicants from wealthier neighborhoods will have more varied loan offerings

B : Applicants from certain neighborhoods might be unjustly disadvantaged due to existing socioeconomic biases

C : The model could incorrectly prioritize neighborhood over credit history

Answer: B

Question 3

What should be done to prevent bias from entering an AI system when training it?

A : Use alternative assumptions.

B : Import diverse training data.

C : Include Proxy variables.

Answer: B

Question 4

Carlos, a product manager at TechGiant Electronics, wants to better understand the public’s perception of their latest smartphone model by analyzing social media posts, comments, and reviews. He is particularly interested in gauging whether the sentiment is positive, negative, or neutral.

Which Salesforce AI capability should Carlos employ for this task?

A : Einstein Discovery to extract insights from vast data sets

B : Einstein Sentiment Analysis to determine the sentiment of social media content

C : Einstein Object Detection to recognize smartphone images in social media posts

Answer: B

Question 5

Cloud Kicks is testing a new AI model. Which approach aligns with Salesforce's Trusted AI Principle of Incluslvity?

A : Test only with data from a specific region or demographic to limit the risk of data leaks.

B : Rely on a development team with uniform backgrounds to assess the potential societal implications of the model.

C : Test with diverse and representative datasets appropriate for how the model will be used.

Answer: C

Page: 1 / 68

Total 339 Questions | Updated On: Feb 11, 2026

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