Free Salesforce AI-Associate Exam Questions

Which features of Einstein enhance sales efficiency and effectiveness? 

A top-tier medical research institution is developing an AI model that can both suggest potential solutions for a new strain of virus based on past viruses and also conduct scientific experiments in virtual environments, evolving its understanding over time without any external instruction.

Which type of AI is the institution aiming to develop?

Rita, a Salesforce AI specialist, is utilizing an AI-driven tool to predict which customers are most likely to purchase a new product line. Post-implementation, the model’s predictions are inconsistent with actual purchasing behaviors.

Which data quality issue is MOST probable for the observed inconsistencies?

Miranda, an e-commerce manager at ShopSmart, wants to leverage AI to recommend products to users based on their browsing history and past purchases.

Which Salesforce AI feature is most apt for Miranda’s goal?

Leonardo, a customer support head at TechGlo, wishes to reduce the response time of their support team by directing common queries to an automated system. However, he also wants this system to understand the intent of the user queries and guide them accordingly.

Which Salesforce AI tool is best suited for Leonardo’s objective?