Free Salesforce AI-Associate Exam Questions

What is an example of ethical debt? 

A financial institution uses an AI system to pre-approve customers for personal loans. Tom, a loyal customer with an excellent credit score, is surprised to find he isn’t pre-approved. He reaches out for an explanation, but the institution cannot specify why.

Which ethical challenge related to AI’s lack of transparency is showcased here?

Cloud Kicks wants to use AI to enhance its sales processes and customer support. Which capacity should they use?

A large pharmaceutical company wants to leverage Salesforce AI to understand patterns and trends in their vast amounts of data to recommend actions and even automate some processes.

Which AI capability within Salesforce CRM would be the most suitable for this use case?

Martin, a database administrator, was merging datasets from two separate systems into a unified platform. While inspecting the data, he found that product IDs from one system started with an alphabetic prefix, whereas the other used numeric-only codes.

This discrepancy highlights which data quality element?