Free Salesforce AI-Associate Exam Questions

Linda, a data analyst, receives a report comprising sales data from multiple regional branches. She notices that while some branches report sales figures in US dollars, others use Euros or Pounds.

What data quality component does Linda identify as being compromised in this report?

Liam, a customer service director, wants to understand the general sentiment of customer feedback provided in emails to improve service levels.

Which AI capability within Salesforce’s CRM should he utilize?

Cloud Kicks wants to use AI to enhance its sales processes and customer support. Which capacity should they use?

A financial institution uses an AI system to pre-approve customers for personal loans. Tom, a loyal customer with an excellent credit score, is surprised to find he isn’t pre-approved. He reaches out for an explanation, but the institution cannot specify why.

Which ethical challenge related to AI’s lack of transparency is showcased here?

Which method offers a swift approach to evaluating your data and assessing its quality within Salesforce?