Free Salesforce AI-Associate Exam Questions

A job recruitment platform uses an AI model to rank applicants for employers. The AI model, trained on past employment data, considers qualifications, experience, and whether the applicant had taken any extended career breaks.

What is a primary ethical challenge when giving significant weight to extended career breaks?

A credit card company uses an AI-driven fraud detection system. Dave, a long-time customer, has his card mistakenly frozen multiple times while traveling, but the company can’t clarify the specific reasons.

Which ethical challenge concerning the lack of transparency in AI does this highlight?

A pharmaceutical company is deploying an AI model to anticipate potential outbreaks based on health data analytics. Ensuring that the system’s forecasts are consistent and reliable is their top priority.

Which principle from Salesforce’s Trusted AI should they particularly focus on to achieve this?

John is preparing data to train an AI model for predicting customer churn on Salesforce.

Which of the following data issues would MOST undermine the accuracy and reliability of his churn prediction model?

A large hospital uses an AI system to prioritize patients for surgeries based on urgency. Robert, despite having a critical condition, is scheduled for surgery after several less severe cases. When the hospital is questioned about this anomaly, it struggles to provide a rationale.

Which ethical challenge due to AI’s lack of transparency is evident here?