Free Salesforce AI-Associate Exam Questions

Become Salesforce Certified with updated AI-Associate exam questions and correct answers

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Total 339 Questions | Updated On: Jul 01, 2026

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Question 1

A business analyst (BA) wants to improve business by enhancing their sales processes and customer.. Which AI application should the BA use to meet their needs?

A : Sales data cleansing and customer support data governance

B : Machine learning models and chatbot predictions

C : Lead scoring, opportunity forecasting, and case classification

Answer: C

Question 2

The Cloud technical team is assessing the effectiveness of their AI development processes? Which established Salesforce Ethical Maturity Model should the team use to guide the development of trusted AI solution?

A : Ethical AI Prediction Maturity Model

B : Ethical AI Process Maturity Model

C : Ethical AI practice Maturity Model

Answer: B

Question 3

Nina, a sales manager, integrates an AI model into Salesforce to forecast quarterly sales. However, the predictions frequently do not align with actual sales results.

Which of the following data quality concerns might be the PRIMARY reason for these misalignments?

A : The dataset includes sales data from both peak seasons and slow sales periods

B : Many sales records in the dataset contain misrecorded or mislabeled transaction dates

C : The data includes information about both first-time buyers and recurring clients

Answer: B

Question 4

A Salesforce administrator creates a new field to capture an order's destination country. Which field type should they use to ensure data quality?

A : Text

B : Picklist

C : Number

Answer: B

Question 5

A financial firm, after deploying a Salesforce AI solution, realized that the AI is not recommending loans to individuals from certain neighborhoods. They decide to address this problem.

Which of the following steps best adheres to Salesforce’s Trusted AI Principles?

A : Ignoring the AI-s recommendations and manually approving loans for everyone to maintain equality

B : Analyzing the data sources and the AI model to understand the reason for the bias and then refining the model while collaborating with community leaders

C : Increasing marketing efforts in those neighborhoods to balance out the loan distribution

Answer: B

Page: 1 / 68

Total 339 Questions | Updated On: Jul 01, 2026

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