Free Salesforce AI-Associate Exam Questions

Sophie, a sales manager, is keen on understanding how likely certain opportunities are to close based on historical data and current deal specifics. She wants an AI tool that predicts sales outcomes.

Which AI capability within Salesforce CRM would best serve Sophie’s purpose?

Sophia, a marketing analyst, wants to leverage Salesforce AI to predict the success of upcoming marketing campaigns. Post-deployment, she finds that the model’s predictions don’t align with the actual campaign results.

What could be a pivotal data quality concern causing this mismatch?

What is the main focus of the Accountability principle in Salesforce's Trusted AI Principles? 

Liam, a customer service director, wants to understand the general sentiment of customer feedback provided in emails to improve service levels.

Which AI capability within Salesforce’s CRM should he utilize?

Martin, a database administrator, was merging datasets from two separate systems into a unified platform. While inspecting the data, he found that product IDs from one system started with an alphabetic prefix, whereas the other used numeric-only codes.

This discrepancy highlights which data quality element?