Free Salesforce AI-Associate Exam Questions

How does an organization benefit from using AI to personalize the shopping experience of online customers? 

A large hospital uses an AI system to prioritize patients for surgeries based on urgency. Robert, despite having a critical condition, is scheduled for surgery after several less severe cases. When the hospital is questioned about this anomaly, it struggles to provide a rationale.

Which ethical challenge due to AI’s lack of transparency is evident here?

A business analyst (BA) is preparing a new use case for Al. They run a report to check for null values in the attributes they plan to use. Which data quality component Is the BA verifying by checking for null values?

John is preparing data to train an AI model for predicting customer churn on Salesforce.

Which of the following data issues would MOST undermine the accuracy and reliability of his churn prediction model?

Alex is a data analyst working for a healthcare provider. During a routine audit, he observed that some patients’ records were missing vital data like allergies or medical history, which could pose serious risks during treatments.

What aspect of data quality is underlined in this situation?