Free Salesforce AI-Associate Exam Questions

A sales representative at TechCorp wants to utilize Salesforce AI capabilities to predict which leads are most likely to convert into sales.

Which Einstein AI feature should she consider using?

A pharmaceutical company is deploying an AI model to anticipate potential outbreaks based on health data analytics. Ensuring that the system’s forecasts are consistent and reliable is their top priority.

Which principle from Salesforce’s Trusted AI should they particularly focus on to achieve this?

Cloud Kicks wants to optimize its business operations by incorporating AI into its CRM. What should the company do first to prepare its data for use with AI?

An online tutoring platform employs a machine learning model to match students with tutors. The model uses data such as student’s past performance, learning style, and first language.

What ethical concern might arise if the model overly emphasizes the student’s first language?

A credit card company uses an AI-driven fraud detection system. Dave, a long-time customer, has his card mistakenly frozen multiple times while traveling, but the company can’t clarify the specific reasons.

Which ethical challenge concerning the lack of transparency in AI does this highlight?