Free Salesforce AI-Associate Exam Questions

Carlos, who works for a healthcare startup, employs Salesforce AI to predict patient readmission rates. After deploying the model, he realizes that the predictions are vastly different from the actual readmission figures.

Which data quality issue might be chiefly responsible for this discrepancy?

Rita, a Salesforce AI specialist, is utilizing an AI-driven tool to predict which customers are most likely to purchase a new product line. Post-implementation, the model’s predictions are inconsistent with actual purchasing behaviors.

Which data quality issue is MOST probable for the observed inconsistencies?

A pharmaceutical company uses an AI algorithm to identify potential patients for a new drug trial. After patient selection, some are puzzled about their selection as they don’t suffer from the ailment the drug treats.

Which ethical challenge related to the lack of transparency in AI best describes this situation?

Liam, a customer service director, wants to understand the general sentiment of customer feedback provided in emails to improve service levels.

Which AI capability within Salesforce’s CRM should he utilize?

Which of the following is NOT typically considered a standard data quality dimension?