Free Salesforce AI-Associate Exam Questions

A tech startup is developing an AI-powered assistant for educational purposes. They want the AI to adapt to each student’s learning style over time, offering a personalized learning experience. To achieve this, they are considering which Salesforce Trusted AI principle would be most applicable.

Which principle should guide their development?

Miranda, an e-commerce manager at ShopSmart, wants to leverage AI to recommend products to users based on their browsing history and past purchases.

Which Salesforce AI feature is most apt for Miranda’s goal?

Samantha, a sales representative at XYZ Corp., is often on the road visiting clients. She wanted a solution within her Salesforce CRM that allows her to quickly update records, set reminders, and add notes without having to type them manually, especially after client meetings.

Which Salesforce AI capability would best fit Samantha’s requirements?

A business analyst (BA) is preparing a new use case for Al. They run a report to check for null values in the attributes they plan to use. Which data quality component Is the BA verifying by checking for null values?

A financial institution uses an AI model to decide whether or not to approve loans. When asked by rejected applicants about the reason for their denial, the bank is unable to provide a clear justification.

What ethical challenge regarding the lack of transparency in AI is highlighted in this scenario?