Free Salesforce AI-Associate Exam Questions

What capability does Generative AI primarily use to help process and generate responses to questions?

Which type of bias imposes a system ‘s values on others?

Rita, a Salesforce AI specialist, is utilizing an AI-driven tool to predict which customers are most likely to purchase a new product line. Post-implementation, the model’s predictions are inconsistent with actual purchasing behaviors.

Which data quality issue is MOST probable for the observed inconsistencies?

Samantha, a sales representative at XYZ Corp., is often on the road visiting clients. She wanted a solution within her Salesforce CRM that allows her to quickly update records, set reminders, and add notes without having to type them manually, especially after client meetings.

Which Salesforce AI capability would best fit Samantha’s requirements?

A leading online retail company is looking to enhance their customer experience using Salesforce’s AI capabilities.

Which AI-driven feature can help them predict which products a customer is likely to buy next based on their browsing and purchasing habits?