Free Salesforce AI-Associate Exam Questions

An administrator at Cloud Kicks wants to ensure that a field is set up on the customer record so their preferred name can be captured. Which Salesforce field type should the administrator use to accomplish this? 

Nina, a sales manager, integrates an AI model into Salesforce to forecast quarterly sales. However, the predictions frequently do not align with actual sales results.

Which of the following data quality concerns might be the PRIMARY reason for these misalignments?

A financial institution uses an AI model to decide whether or not to approve loans. When asked by rejected applicants about the reason for their denial, the bank is unable to provide a clear justification.

What ethical challenge regarding the lack of transparency in AI is highlighted in this scenario?

Cloud Kicks plans to use automated chat as its primary support channel. Which Einstein feature should they use?

Cloud Kicks wants to optimize its business operations by incorporating AI into its CRM. What should the company do first to prepare its data for use with AI?