Free Salesforce AI-Associate Exam Questions

Cloud Kicks is testing a new AI model. Which approach aligns with Salesforce's Trusted AI Principle of Incluslvity?

The Cloud technical team is assessing the effectiveness of their AI development processes? Which established Salesforce Ethical Maturity Model should the team use to guide the development of trusted AI solution? 

An online news platform uses an AI algorithm to curate personalized news feeds for its readers. Alice notices that her feed is increasingly filled with only one-sided political news. When she seeks an explanation, the platform is unable to provide one.

Which ethical challenge stemming from the lack of transparency in AI is most evident in this case?

Liam, a customer service director, wants to understand the general sentiment of customer feedback provided in emails to improve service levels.

Which AI capability within Salesforce’s CRM should he utilize?

A top-tier medical research institution is developing an AI model that can both suggest potential solutions for a new strain of virus based on past viruses and also conduct scientific experiments in virtual environments, evolving its understanding over time without any external instruction.

Which type of AI is the institution aiming to develop?