Free Salesforce AI-Associate Exam Questions

A financial institution uses an AI model to decide whether or not to approve loans. When asked by rejected applicants about the reason for their denial, the bank is unable to provide a clear justification.

What ethical challenge regarding the lack of transparency in AI is highlighted in this scenario?

A retail company uses Salesforce’s AI tools for personalized customer advertisements. They find that certain demographic groups receive fewer promotional offers than others, which wasn’t an intentional design.

Which Salesforce’s Trusted AI principle is the company neglecting?

A sales representative at TechCorp wants to utilize Salesforce AI capabilities to predict which leads are most likely to convert into sales.

Which Einstein AI feature should she consider using?

After analyzing a dataset of employee records, Alex discovers that several employees have their date of birth listed as ’00/00/0000′.

Which element of data quality is Alex observing as compromised in the dataset?

Cloud Kicks wants to ensure that multiple records for the same customer are removed in Salesforce. Which feature should be used to accomplish this?