Free Salesforce ADX-211 Exam Questions

Become Salesforce Certified with updated ADX-211 exam questions and correct answers

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Total 628 Questions | Updated On: Nov 11, 2024

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Question 1

A retail company wants to implement a loyalty program for their customers, where customers can earn points for purchases and redeem them for rewards.

Which Salesforce suite of products can help them achieve this goal?

A : Salesforce CPQ

B : Salesforce Communities

C : Salesforce Marketing Cloud

D : Salesforce B2C Commerce

Answer: B

Question 2

Your organization has recently implemented Salesforce and has a mix of internal and external users. As a Salesforce Certified Advanced Administrator, you need to ensure that external users are authenticated using an external identity provider, while internal users continue to use the Salesforce authentication.

Which approach should you take?

A : Implement Single Sign-On (SSO) for both internal and external users

B : Implement Single Sign-On (SSO) for external users only

C : Implement Two-Factor Authentication (2FA) for external users only

D : Implement Delegated Authentication for external users only

Answer: B

Question 3

Which three fields should be used as filter criteria? Choose 3 answers

A : phone field that provides the full phone number of the seller.

B : multi-select picklist field that designates features of the listing.

C : number field that designates the square footage of the listing

D : formula field that calculates a price for the listing.

E : picklist field that designates the county of the listing.

Answer: A,C,D

Question 4

A company wants to enhance the user experience for their customer service team by allowing them to easily view and manage cases. They want to ensure that the case management functionality is easy to use and intuitive.

What is the appropriate solution for this scenario?

A : Use Visualforce to create custom pages with standard lightning page components that allow the customer service team to view and manage cases

B : Use the Lightning App Builder to create a custom app for the customer service team with standard lightning page components that allow them to view and manage cases

C : Use the Cases functionality within the existing Salesforce applications to allow the customer service team to view and manage cases

D : Use the AppExchange to install a third-party app that includes case management functionality and integrates with the existing Salesforce applications

Answer: B

Question 5

Universal Containers wants to automate and streamline their quoting process, enabling their sales team to generate accurate quotes for customers quickly.

Which standard Salesforce product should they implement?

A : Salesforce CPQ

B : Salesforce Sales Cloud

C : Salesforce Pardot

D : Salesforce Service Cloud

Answer: A

Page: 1 / 126

Total 628 Questions | Updated On: Nov 11, 2024

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