Free Salesforce ADX-201E Exam Questions

Become Salesforce Certified with updated ADX-201E exam questions and correct answers

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Total 628 Questions | Updated On: Jan 09, 2025

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Question 1

Your company offers different support plans, and each plan has its own response time requirements. As a Salesforce Advanced Administrator, you need to configure the entitlement processes to ensure that each plan’s milestones are automatically applied to cases based on the related account’s support plan.

What should you do to achieve this?

A : Create a separate entitlement process for each support plan and set entry criteria based on the account's support plan

B : Create a single entitlement process with multiple milestones and use validation rules to apply the correct milestones

C : Create a single entitlement process with multiple milestones and use workflow rules to apply the correct milestones

D : Create a separate entitlement process for each support plan and use case assignment rules to apply the correct entitlement process

Answer: A

Question 2

A system administrator is investigating a security breach in Salesforce and needs to track user activity.

Which tool should the administrator use to monitor user activity?

A : Debug Log

B : Event Monitoring

C : Setup Audit Trail

D : System Overview

Answer: B

Question 3

AW Computing sells a variety of software programs for Its customers to choose from. Management wants to ensure that the customer automatically receives phone support when they purchase photo editing. software.

how should an administrator meet these retirements?

A : an entitlement template to the product for phone support.

B : clude a milestone to the product with a term of 365 days for phone support.

C : nfigure a flow to create a milestone co the asset upon purchase.

D : eate a flow to attach an entitlement to the asset upon purchase.

Answer: A

Question 4

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to

remove the primary Account from a Contact but is unable to do so. The administrator has already

updated the page layout to no longer require an Account.

What could be the issue?

A : ivate Contacts need to be enabled in Setup.

B : primary Account relationship is required on a Contact regardless of the page layout settings.

C : Contact has indirect relationships to other Accounts.

D : Account Contact relationship record needs to be deleted first in order to disassociate the Contact from the Account.

Answer: B

Question 5

Sales reps at AW Computing hove been reporting that contact phone numbers sometimes revert book to on old value after being updated.

What should the administrator do to resolve this issue?

A : hedule Apex jobs.

B : lete all workflow rules.

C : an invocable process.

D : nsolidate automation tools.

Answer: D

Page: 1 / 126

Total 628 Questions | Updated On: Jan 09, 2025

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