Free Salesforce ADM-201 Exam Questions

Become Salesforce Certified with updated ADM-201 exam questions and correct answers

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Total 822 Questions | Updated On: Mar 25, 2025

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Question 1

Which of the following is true about the relationship between the Account and Contact standard objects?

A : Account is the child object and Contact is the parent object

B : Account and Contact have a many-to-many relationship

C : Contact is the child object and Account is the parent object

D : Account and Contact are not related

Answer: C

Question 2

The VP of Marketing has purchased a list of 49,000 Leads that need to be imported into Salesforce. Which Data Import tool is best suited for importing these records?

A : Workbench

B : None of the Above

C : Data Loader

D : Data Import Wizard

Answer: D

Question 3

Lead record ownership was previously set to a Queue whenever new lead records were created in your Salesforce instance. The Chief Marketing Officer has dictated that this practice must be changed. The new process for Lead Ownership is to automatically assign ownership to an individual, based on the territory in which the lead resides, whenever the Lead is first created. What Salesforce feature would you utilize to fulfill this request?

A : Assignment Rule

B : Web-to-Lead

C : Escalation Rule

D : Web-to-Case

E : Workflow Rule

Answer: A

Question 4

AW Computing has six sales teams in a region. These teams always consists of the same account

manager, engineer, and assistant.

What should the administrator configure to make it easier for teams to collaborate with the same

customer?

A : able and configure standard opportunity teams with splits.

B : able account teams and show the users how to set up a default account team.

C : eate a queue for each team and assign account ownership to the queue.

D : opose the users manually share all their accounts with their teammates.

Answer: B

Question 5

An organization wants to ensure that cases are automatically assigned to the appropriate teams based on the type of case and its priority level.

Which feature in Salesforce case management can be used to achieve this goal?

A : Case escalation rules

B : Case auto-response rules

C : Case assignment rules

D : Case teams

Answer: C

Page: 1 / 165

Total 822 Questions | Updated On: Mar 25, 2025

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