Free Salesforce ADM-201 Exam Questions

Become Salesforce Certified with updated ADM-201 exam questions and correct answers

Page: 1 / 165

Total 822 Questions | Updated On: Feb 14, 2025

Add To Cart

Question 1

Which mechanism can you use to see all converted leads in your Salesforce org? (select one)

A : You cannot view leads once they have been converted

B : Leads With Converted Lead Information Report

C : Custom Visualforce Page

D : Converted Lead List View

Answer: B

Question 2

An organization wants to ensure that cases are automatically assigned to the appropriate teams based on the type of case and its priority level.

Which feature in Salesforce case management can be used to achieve this goal?

A : Case escalation rules

B : Case auto-response rules

C : Case assignment rules

D : Case teams

Answer: C

Question 3

DreamHouse Realty requires that house showings be scheduled within the current year to prevent too many future showings from stacking up. How can they make sure Showing Date is only populated with a date this years?

A : nc the users' Showing Calendar to Salesforce and filter it to only look at this year.

B : eate a report that shows any Showing Dates not scheduled in the current year to the updated.

C : Help Text so the user knows to only add a Showing Date within the current year.

D : eate a validation rule that ensures Showing Date contains a date within the current year.

Answer: D

Question 4

The Marketing Manager has complained that Lead records in Salesforce have inconsistent formatting of phone numbers. What could you utilize on Lead records to enforce consistency with phone number entries in Leads?

A : Workflow Rule

B : Field Update

C : Validation Rule

D : Picklist Field

E : Flow

Answer: C

Question 5

What is the role of Case Milestones in Case Management in Salesforce?

A : To track the amount of time taken to resolve a case

B : To assign cases to appropriate personnel

C : To track the status of cases

D : To provide customers with self-service options

Answer: A

Page: 1 / 165

Total 822 Questions | Updated On: Feb 14, 2025

Add To Cart