Total 130 Questions |
Updated On: Jan 14, 2025
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Free Cisco 500-443 Exam Questions
Become Cisco Certified with updated 500-443 exam questions and correct answers
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Question 1
What is the role of CVP in UCCE/PCCE?
Answer: B
Question 2
An organization wants to collect an account number from a customer via IVR prompting. Then, using a keystroke macro, the customer wants to insert the account number into the account number field in the agent's CRM desktop application. The keystroke macro will also initiate the CRM desktop application, executing a database lookup from the CRM Database server to retrieve the customer record. Assuming the organization wants the lowest cost solution, what product does this organization need for this capability?
Answer: A
Question 3
What is the maximum number of agents that can be supported by Cisco Unified Contact Center Express when deployed with Cisco Unified Communications Manager?
Answer: B
Question 4
What is the purpose of a small company using a protocol analyzer utility to capture network traffic on the network segments where the company is considering a network upgrade?
Answer: D
Question 5
A customer purchases 200 Cisco Unified CCX Premium agent seats. Which two additional items must the customer purchase to be able to run a 30-port outbound IVR campaign? (Choose two.)
Answer: C,D
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Total 130 Questions |
Updated On: Jan 14, 2025
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