Free Avaya 33160X Exam Questions

Become Avaya Certified with updated 33160X exam questions and correct answers

Page: 1 / 14

Total 70 Questions | Updated On: Nov 14, 2024

Add To Cart

Question 1

A technician is migrating a customer's system from AWFO V15.1 to Avaya Workforce Engagement R20.X. the customer has windows 2016 servers. You recommended that the customer use the side-by-side approach. Which two factors led to this recommendation? (choose two).

A : It is suitable for small systems only.

B : It will support rollback by reverting to the 15.1 Date Center

C : It will minimize upgrade downtime risks

D : The data on the source DC servers are reformatted with Windows Server 2016, and installed L-' with R20.X

Answer: B,C

Question 2

You are analysing the IP Capture log for troubleshooting an integration recording issue. Which statement is

true about the information Included in this log?

A : It recorded management information.

B : It showed CTI statistics.

C : It showed CTI metadata association.

D : It received CTI events.

Answer: C

Question 3

In Avaya Contact Recorder Advanced (ACRA), you want to view information related to your configuration such as adapters, data sources, recording rules and real time monitors. Which monitoring tool collects this information?

A : Recorder Status Summary

B : Configuration Checker

C : Integration Service Status

D : Capture Status

Answer: D

Question 4

The Screen Capture module is installed on an employee desktop. To communicate with the recorder to track employee logging/logoff, which manages the Screen Capture program?

A : Screen capture

B : Capture service

C : Desktop resource

D : EIM

Answer: B

Question 5

To have voice recording with Avaya Contact Recorder Advanced (ACRA), which data source type does Avaya Workforce Engagement require?

A : Phone

B : CMS

C : Quality

D : Dialer

Answer: A

Page: 1 / 14

Total 70 Questions | Updated On: Nov 14, 2024

Add To Cart