Oracle 1Z0-1003-24 Exam Real Questions

Prepare and pass your Oracle Field Service 2024 Implementation Professional with free 1Z0-1003-24 exam questions.

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Total 135 Questions | Updated On: Sep 03, 2024

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Question 1

Your customer has a group of technicians who are working in the following rotating shifts:

- Two consecutive weeks: Monday through Friday from 8 AM to 5 PM

- Next two consecutive weeks: Monday through Friday from 9 AM to 6 PM and also Saturday from 11 AM to

1 PM

- During the Monday through Friday shifts, lunch is every day at 1 PM.

Which configuration supports this rotating shift requirement?

A : Create one work schedule with three shifts. Two of those shifts must include a repeating activity for lunch

B : Create a work schedule with three shifts. Each shift must include a repeating activity for lunch.

C : Create one shift with two "working time" calendars and include a repeating activity for lunch.

D : Create one shift with two work schedules. Each work schedule must include a repeating act for lunch.

E : Create a work schedule with two shifts. Each of those shifts must include a repeating activity for lunch.

Answer: A

Question 2

Your customer's technicians need to be able to send a notification to a 3rd-party system that a particular step

has been taken while working on an activity.

You need to create an action link that can be used by the technician to initiate this notification. This message

will use the launch condition "Service request is created".

What base action must you specify?

A : 'send_request'

B : 'change_activity'

C : 'create_request'

D : 'create_activity'

Answer: C

Question 3

A customer wants to configure Oracle Field Service Cloud (OFSC) to display a warning in the Dispatch

Console wfien a resource has not activated their route by their exact shift start time. An email notification

should also be generated and sent to the resource's supervisor.

Which two options are correct regarding how this requirement is supported?

A : Configuring a message scenario with the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.

B : The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute

C : A message scenario with the Launch Condition 'Route is not activated' must be configured for the email notification.

D : The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 0 minutes.

Answer: A,B

Question 4

Your customer is using SLAs for some Activity Types. The <sla_window_start> parameter is empty when

sending those activities to OFSC via API.

Which statement is true?

A : OFSC will set the start date depending on the Customer contract rules set within OFSC.

B : OFSC will not create the activity, and an error will be returned in the API response.

C : OFSC always uses the Activity Creation Date as the SLA start date.

D : OFSC will use the Activity Creation Date as the SLA start.

E : OFSC will use available capacity to determine the most suitable start date.

Answer: D

Question 5

What happens when you enable the assignment parameter "Limit work by points"?

A : If resources have shifts assigned to them with point values, routing will not assign activities whose cumulative point total exceeds the shift point value.

B : Routing will use each activity's unique point value to prioritize assignment of higher point activities over lower point activities.

C : Routing will not assign a given activity if that activity's point value exceeds the resource's maximum personal point limit.

D : If a resource has a point value configured on their Resource Information screen, routing will limit assignment of additional activities if the cumulative point total exceeds the resource's point limit

Answer: D

Page: 1 / 27

Total 135 Questions | Updated On: Sep 03, 2024

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